Lost emails
I seem to have loist my past emails when migrating all files to a new Mac. How can I recover them?
I seem to have loist my past emails when migrating all files to a new Mac. How can I recover them?
Hi all, I see lots of posts about emails disappearing but none exactly fit my situation. I find messages disappearing especially when I move them to another folder. My … (read more)
Hi all,
I see lots of posts about emails disappearing but none exactly fit my situation.
I find messages disappearing especially when I move them to another folder. My config is TB115.10.1 Been using TB for countless years as an excellent app. After update 115 it has turned into a real mess for me. Always been POP accounts. Gmail is the server. All mail left on the server unless I delete it. I create a new POP account every year to keep track of emails by year. Have lots of folders to place the inbox messages.
For about a week now, when I mark as read and move a message to a folder. Say Paid" or "Cars", the message is no longer visible or selectable. I have read/unread/folder size turned on under my Inbox. So I know the missing messages are there in the folder but I cannot see them or select them. Some of the folders contents have completely disappeared. This a disaster for me. Has just started happening but was working fine before this TB update. Never happened before.
I will appreciate someones kind help.
Recently sending emails via Thunderbird, via gmail is slow compared to using my gmail directly
recent emails have disappeared from my screen
I am not able to search names in my individual Address Books. I have to scroll down the Contact List to find the name. How can I fix the Search feature in my Address Book… (read more)
I am not able to search names in my individual Address Books. I have to scroll down the Contact List to find the name. How can I fix the Search feature in my Address Books?
Hi there, I have installed Fedora on my desktop and CAElinux on my laptop. In my laptop I have Thunderbird and for a while or subfolders were there. On my desktop I decid… (read more)
Hi there, I have installed Fedora on my desktop and CAElinux on my laptop. In my laptop I have Thunderbird and for a while or subfolders were there. On my desktop I decided to try Kmail and all the subfolders disappear which most likely is because i didn't know much about Kmail. Then I tried using thunderbird on the desktop with the same settings that where working on the laptop and the subfolders dissapear. Then I turned on my laptop while my desktop was on and thunderbird on, and when i started Thunderbird on the laptop the subfolders disappeared. Seems like a domino effect. Now all the email are shown in one big list. If I open the email on the internet through the email provider all the subfolders are still there. Now I have removed Fedora from my desktop and installed an identical setup as the laptop. I don't dare to start Thunderbird on the desktop until i have recovered the subfoders in the laptop and I know that I am following the right path. Could someone please tell me how to recover the subfolders. Do I need to remove Thunderbird and re-install? If do so what other folders do I need to delete and where do I find them?
TMC
blabla To reply please press here When i open uppercode in browser Firefox and push the hyperlink, Thunderbird start correctly a new message with content (s… (read more)
blabla
To reply please press here
When i open uppercode in browser Firefox and push the hyperlink, Thunderbird start correctly a new message with content (subject and body).
When i receive uppercode as message in Thunderbird and push the hyperlink, Thunderbird open an empty window (and from now all messages are empty). After restart Thunderbird all messages are visible again.
Is it a bug?
I am running Thunderbird Desktop Version 128.1.1esr | Released August 21, 2024 with Windows 11 Home 23H2
Hello I have been a Thunderbird user for decades now. On one of my computer I have a 'misspelled' POP or IMAP server address error that pops up every time and it has bec… (read more)
Hello I have been a Thunderbird user for decades now.
On one of my computer I have a 'misspelled' POP or IMAP server address error that pops up every time and it has become kind of annoying - I do not mean the SMTP server - that is easy to fix.
Since I keep a 'huge amount' of forwarders - i.e. aliases - I cannot go and check each one manually!
Is there a file within profile folder I can open with NotePad++ and amend error? Unless I missed something within the GUI and I do not need to amend a file directly. I am not into this part and I am asking you 'nerdy friends' (I am one for other things!).
Thanks for your time - appreciated and no rush.
Regards M
I'm trying to copy the data from a PC running xubuntu 2022 onto one running Ubuntu 2024. I'm following the instructions here (https://www.google.com/search?channel=fs&a… (read more)
I'm trying to copy the data from a PC running xubuntu 2022 onto one running Ubuntu 2024.
I'm following the instructions here (https://www.google.com/search?channel=fs&client=ubuntu-sn&q=moving+thunderbird+data+to+a+new+computer) and all seems to work up to and including "On your destination computer" step 7 (Close Thunderbird). Step 7 "From your Thunderbird profile folder in File Browser, go up two levels" - this sends me to "Common". Step 8 Right click inside the folder, then select Paste.
Here's the problem: we're not told what to click on, but I assume it's ".thunderbird", which only contains 11 items although apparently 348 were transferred. Clicking on empty space (I tried that in desperation) doesn't work. I'm probably overlooking something obvious, but I can't see what that might be. Any suggestions gratefully received. In the meantime, I will keep trying and if I somehow get it to work I'll let you folk know.
Hi to all, after the latest update to 128.1.1esr (64-bit) the quick filter is very very slow and hangs the PC (WIN 11, 16 GB RAM and SSD) for 10-15 seconds. Thunderbird n… (read more)
Hi to all, after the latest update to 128.1.1esr (64-bit) the quick filter is very very slow and hangs the PC (WIN 11, 16 GB RAM and SSD) for 10-15 seconds. Thunderbird no longer responds and this happens all the time, also with different machines. The version before the update was just fine. Anyone with the same issue? Can you give me some hints/solutions? Thanks, Antonio
Most all my emails came in from Google mail like this: "ashley@definedinteriors.com Thursday =_NextPart_000_0088_01D799EE.5B9E0DB0--" Application Basics Name: Th… (read more)
Most all my emails came in from Google mail like this: "ashley@definedinteriors.com Thursday
Application Basics
Name: Thunderbird Version: 128.1.1esr Build ID: 20240820161839 Distribution ID:
Update Channel: esr User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.1.1 OS: Windows_NT 10.0 19045 OS Theme:
Launcher Process: Enabled Multiprocess Windows: 0/0 Fission Windows: 0/0 Enabled by default Remote Processes: 3 Enterprise Policies: Inactive Google Location Service Key: Missing Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Memory Size (RAM): 31.9 GB Disk Space Available: 382 GB
Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, 0, 3
account6: INCOMING: account6, , (imap) imap.gmail.com:993, 3, OAuth2 OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
Libraries
Library Status Expected minimum version Version in use Path
RNP (OpenPGP) OK 0.17.1 0.17.1.MZLA.128.1.1esr.botan C:\Program Files\Mozilla Thunderbird\rnp.dll
OTR Failed to load. OTR chat encryption will not work. - - -
Calendar Settings
Home
Name Value
Name: Type: storage Disabled: true Username: URI: Refresh Interval: Read-only: Suppress Alarms: Cache Enabled: iMIP Identity: id1 iMIP Disabled: iMIP Account: Organizer Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: true Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Isolated Web Content: 1 GPU: 1 Extension: 1
Add-ons
Name Type Version Enabled ID
Amazon.com extension 1.1 true amazondotcom@search.mozilla.org
Bing extension 1.0 true bing@search.mozilla.org
DuckDuckGo extension 1.0 true ddg@search.mozilla.org
Google extension 1.0 true google@search.mozilla.org
quickFilters extension 6.5.2 true quickFilters@axelg.com
QuickFolders extension 6.7 true quickfolders@curious.be
Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org
Thunderbird Suave theme 1.0 true {d9706b86-329e-4d63-bd92-680a6ab15195}
Dark theme 1.3 false thunderbird-compact-dark@mozilla.org
Light theme 1.3 false thunderbird-compact-light@mozilla.org
System theme — auto theme 1.3 false default-theme@mozilla.org
Security Software
Type: Name
Antivirus: Aura Antispyware: Firewall: Windows Firewall
Legacy User Stylesheets
Active: false Stylesheets: No stylesheets found
Graphics
Features Compositing: WebRender Font Visibility Debug Info: Windows Platform Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: outOfProcess: false
inProcess: true EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.19738 git hash: 791816843657) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 2070 Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.15.6094) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.19738 git hash: 791816843657) WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex WebGL 2 Driver WSI Info: outOfProcess: false
inProcess: true EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.19738 git hash: 791816843657) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control
WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 2070 Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.15.6094) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19738 git hash: 791816843657) WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex Direct2D: true Target Frame Rate: 60 DirectWrite: true (10.0.19041.4355)
GPU #1 Active: Yes Description: NVIDIA GeForce RTX 2070 Vendor ID: 0x10de Device ID: 0x1f07 Driver Version: 32.0.15.6094 Driver Date: 8-14-2024 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumd.dll Subsys ID: 37ad1458 RAM: 8192
GPU #2 Active: No Description: Intel(R) UHD Graphics 630 Vendor ID: 0x8086 Device ID: 0x3e98 Driver Version: 26.20.100.7642 Driver Date: 1-22-2020 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: d0001458 RAM: 0
Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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 Display0: 2560x1440@59Hz scales:1.000000|1.000000 Display1: 2560x1080@59Hz scales:1.000000|1.000000 Display2: 1920x1080@60Hz scales:1.000000|1.000000 DisplayCount: 3 HardwareStretching: both=1 window-only=0 full-screen-only=1 none=0 error=0 OverlaySupport: NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None SwapChainTearingSupport: Supported GPUProcessPid: 23660 Window Device Pixel Ratios: 1 ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY5 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Font Visibility Debug Info: Windows Platform WebGPU Default Adapter: [object Object] WebGPU Fallback Adapter: [object Object]
Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SCISSORED_CACHE_CLEARS: available by default WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VIDEO_HARDWARE_OVERLAY: available by default VIDEO_SOFTWARE_OVERLAY: available by default HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default BACKDROP_FILTER: available by default CANVAS_RENDERER_THREAD: available by default ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultfailed by runtime: Disabled with non-zero canvas worker threads REMOTE_CANVAS: available by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 55.16ms (2.85)
Output Devices
Name Group Vendor State Preferred Format Channels Rate Latency
LEN LI2323swA (NVIDIA High Definition Audio) HDAUDIO\FUNC_01&VEN_10DE&DEV_0093&SUBSYS_145837AD&REV_1001\5&96d29c9&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Speakers (Steam Streaming Microphone) ROOT\SteamStreamingMicrophone\0000 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Speakers (Steam Streaming Speakers) ROOT\SteamStreamingSpeakers\0000 Enabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
LG ULTRAWIDE (Intel(R) Display Audio) HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&21fb307e&0&0201 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Realtek Digital Output (Realtek(R) Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_1458A0C3&REV_1001\4&21fb307e&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480
Speakers (Realtek(R) Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_1458A0C3&REV_1001\4&21fb307e&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Input Devices
Name Group Vendor State Preferred Format Channels Rate Latency
Microphone (Steam Streaming Microphone) ROOT\SteamStreamingMicrophone\0000 Enabled None default: F32LE, support: S16LE F32LE 1 default: 44100, support: 44100 - 44100 133 - 441
Microphone (Realtek(R) Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_1458A0C3&REV_1001\4&21fb307e&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Microphone (C922 Pro Stream Webcam) USB\VID_046D&PID_085C&MI_02\6&20fab4a9&0&0002 Enabled All default: F32LE, support: S16LE F32LE 2 default: 16000, support: 16000 - 16000 48 - 160
Internal AUX Jack (Steam Streaming Speakers) ROOT\SteamStreamingSpeakers\0000 Disabled None default: F32LE, support: S16LE F32LE 1 default: 44100, support: 44100 - 44100 0 - 0
Line In (Realtek(R) Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_1458A0C3&REV_1001\4&21fb307e&0&0001 Unplugged None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Stereo Mix (Realtek(R) Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_1458A0C3&REV_1001\4&21fb307e&0&0001 Disabled None default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 0 - 0
Media Capabilities
Enumerate database
Environment Variables
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\dmari\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\dmari\AppData\Roaming\Thunderbird\Profiles\ewj1krip.default-release\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\dmari\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
Important Modified Preferences
browser.search.region: US extensions.lastAppVersion: 128.1.1 font.internaluseonly.changed: true font.name.sans-serif.x-western: Blue Highway font.size.variable.x-western: 18 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 91.2.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x1f07 gfx.crash-guard.wmfvpxvideo.driverVersion: 30.0.14.9649 idle.lastDailyNotification: 1724541573 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1724449309 privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.purge_trackers.date_in_cookie_database: 0 security.sandbox.content.tempDirSuffix: {845d5fa1-6d3e-41f0-97d7-ceb5b5fff698} storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1724449309 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: true Prevent Accessibility: 0 Accessible Handler Used: Accessibility Instantiator: UIAUTOMATION|C:\Windows\System32\EoAExperiences.exe
Library Versions
Expected minimum version Version in use
NSPR 4.35 4.35
NSS 3.101.1 3.101.1
NSSSMIME 3.101.1 3.101.1
NSSSSL 3.101.1 3.101.1
NSSUTIL 3.101.1 3.101.1
Sandbox
Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 1
Startup Cache
Disk Cache Path: C:\Users\dmari\AppData\Local\Thunderbird\Profiles\ewj1krip.default-release\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: false
Internationalization & Localization
Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US"
Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]
Remote Debugging (Chromium Protocol)
Accepting Connections: URL:
Printing
Modified print settings
Hi, I have a problem with my gmail account. It works on laptop, but same settings on pc doesn't let me send emails. The incoming emails on pc are ok, but when I try to se… (read more)
Hi, I have a problem with my gmail account. It works on laptop, but same settings on pc doesn't let me send emails. The incoming emails on pc are ok, but when I try to send the email Mozilla says that "login on server smtp.gmail.com with my email address was not succeed". It doesn't help to try once more or to delete and reinstall the account. When I installed the gmail to Mozilla on laptop, I must accept it on Googles site, but my pc seems to remember old settings and they are wrong. An image attached. Hilkka
Quick Filter is still extremely slow on the newest version of Thunderbird (128.1.1esr). I asked a question about this previously. It was reported as a bug (see links be… (read more)
Quick Filter is still extremely slow on the newest version of Thunderbird (128.1.1esr). I asked a question about this previously. It was reported as a bug (see links below) and it says in the report it was fixed, but the problem still seems to be there in the newest version. Any idea when this will be fixed, or if there is anything I can do about it?
There is a thread about it on reddit. https://www.reddit.com/r/Thunderbird/comments/1e6hryp/quick_filter_is_super_slow_in_128/
There was a bug reported, and it is listed as closed (solved). Here is the bug report thread: https://bugzilla.mozilla.org/show_bug.cgi?id=1908761
Thanks for you help.
Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it open… (read more)
Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it opens up in a Send window! With the message which you will find in the attached Image. My version = 128.1.1 esr (64 bit) Lenovo Laptop Windows 10 Grateful for any help folks.
Howard
My colleague, like me has been using Thunderbird for years, thank you. He has just purchased a new printer (Epson 2200) and he can no longer print any emails. Clicking on… (read more)
My colleague, like me has been using Thunderbird for years, thank you. He has just purchased a new printer (Epson 2200) and he can no longer print any emails. Clicking on print brings up the box with 'Save to pdf' the ony option. We have gone into Troubleshooting Information and the printer appears in the print_printer line. We have also tried clearing the 'Clear saved print settings'. After we restart TB, no change, still unable to print with 'save to pdf' the only option. We have removed and reistalled the printer, which will print anything else outside of TB.
TB is up to date with the Nebula version. Windows 11 on new Acer Laptop.
Can you help?
Thank you
Don Semmons
This is essentially the same problem as https://support.mozilla.org/en-US/questions/1430726 . I am running 128.1.0esr, and the problem surfaced recently. I installed 12… (read more)
This is essentially the same problem as https://support.mozilla.org/en-US/questions/1430726 . I am running 128.1.0esr, and the problem surfaced recently. I installed 128.0.1esr (replacing 115.13.0) on July 31. and the problem might have been re-introduced there. I have not researched the version numbers, so I do not know why I went from 115.13.0 to 118.0.1esr.
Here is the problem. I want to see all of the mails with a certain string in the sender field. After I have typed the first character in the filter field, Thunderbird goes into a "Not Responding" state, and I see a spinning blue circle. After I have entered the entire string, it takes a while before TB becomes responsive. When TB becomes responsive, I can delete all of the selected messages (in less than a second). But when I then remove or change the string, TB takes a lot of time before becoming responsive again. Wayne Mery posted at the end of that other archived thread "115.9.0 has a patch related to quick filters which may help." Has that patch somehow been regressed? Thanks.
I use Snagit 2024 to capture the screen, since I'm in the support and documentation business. I just upgraded Thunderbird from v102 to v115.14.0. Now, when I press the… (read more)
I use Snagit 2024 to capture the screen, since I'm in the support and documentation business. I just upgraded Thunderbird from v102 to v115.14.0. Now, when I press the PrintScreen key it is suppose to bring up the Snagit capture cross-hair but it doesn't - it always did in TB v102. The worst part is if I click a dropdown menu then press [PrintScreen] the menu always stays open. Because I cannot use the [PrintScreen] key clicking on the capture icon in the Snagit menu closes the dropdown menu so I cannot capture it.
What in the world is Thunderbird doing hijacking the [PrintScreen] key? Or is it? Why doesn't the hotkey work for other applications? Anyone know? Thanks,
Running Thunderbird v115.14.0. Edit single event. No [Save] button, only [Send and Close]. This doesn't appear for a recurring event, which displays [Save and Close]. … (read more)
Running Thunderbird v115.14.0. Edit single event. No [Save] button, only [Send and Close]. This doesn't appear for a recurring event, which displays [Save and Close]. Not good.
The file exists and I can open it--but I cannot see it listed. I can get at it only by doing a search.
I'm using the current version of Thunderbird with Windows 11. After changing some Thunderbird settings, I suddenly found that addresses no longer self-complete when I beg… (read more)
I'm using the current version of Thunderbird with Windows 11. After changing some Thunderbird settings, I suddenly found that addresses no longer self-complete when I begin an address in an e-mail. The addresses are all there in the address book, but not "connecting" to my mail. Please advise what I need to do to get the addresses working again. Thank you!