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Settings enabling themselves on update

Every time Firefox updates it keeps re-enabling settings on its own. Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Rec… (read more)

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.

Asked by krazzykid2006 Prieš 1 mėnesį

Last reply by Agent virtuel Prieš 3 valandas

Picture in Picture: why closing the video opens the tab?

I've got a question/suggestion about Picture in Picture feature. Why "Close" button works the same as "Back to Tab"? Scenario: Close the Picture in Picture video by clic… (read more)

I've got a question/suggestion about Picture in Picture feature. Why "Close" button works the same as "Back to Tab"?

Scenario: Close the Picture in Picture video by clicking on the [X] button or Cmd+W shortcut.

Actual result: Picture in Picture closes and Firefox window opens, on the tab containing the video. This is very strange behaviour. If I close the video, I don't want to watch it now. Essentially "Close" button works exactly like "Back to Tab" button - so what's the point? If I wanted to switch to the tab - I would click on "Back to tab".

Expected result: I expect Picture in Picture video to close and nothing else to happen. Don't open the window/tab containing the video.

Thanks

Asked by Dima Prieš 3 valandas

Error

Dear Help Team https://npo.nl/start I get this response 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or w… (read more)

Dear Help Team

https://npo.nl/start

I get this response

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: H30s5iag963eegT-CksQnhhYw0qNSDlM6eJM3eK96WQrmjTbD195Gw==

I use also Mozilla VPN connection Amsterdam

Awaiting your message

Kind regards

Maarten Kop

Asked by Maarten Kop Prieš 3 valandas

Script is not working

Hi i have script <script> (() => { const script = document.createElement("script"); script.setAttribute("type", "text/javascript"… (read more)

Hi i have script

<script>

       (() => {
           const script = document.createElement("script");
           script.setAttribute("type", "text/javascript");
           script.src = "https://js.hsforms.net/forms/embed/v2.js";
           script.addEventListener("load", () => {
               hbspt.forms.create({
                   region: "na1",
                   portalId: "39672158",
                   formId: "892e2f84-627a-4c41-8f9e-642cb468a70c",
               });
           });


           document.head.append(script);
       })();
   </script>

I have contact the script provider team and it says that

For transparency, I'm going to relay what was shared in an internal inquiry:


Because it's an external feature of Firefox that is designed to disable exactly this kind of content (external tracking and forms), there isn't much we can do.

In Mozilla's docs they explicitly call out forms as one of the types of content this is designed to block which specifically mentions a few forms areas here.

Many websites load external ads, videos and other content with tracking code from other companies. For example, a website may embed a video from a video platform. The code that loads the video contains trackers. Blocking tracking content can make sites load much faster, but parts of pages might not work correctly or appear at all.


Tracking content can include:

Ads

Login fields

Forms

Payments

Comments

Videos and photos

Buttons

I can see this happening in the Private mode but can you see on your end, if following the settings in Firefox's documentation to disable this for all windows does the form appear in non-private mode? Hmm even after setting to custom and unchecking all the boxes the form script still doesn't load.

I added https://www.psbspeakers.com as an exception too but it doesn't appear to do the trick.

As far as this goes since this is something implemented by Firefox we're not able to overrule this on our end

so now what should i do

Asked by Nikhil Kashyap Prieš 4 valandas

how to fix broken image links from saving a gmail related webpage with copied urls and images attached to them that i put in email to send to my self, and opened in a new tab and saved on firefox of webpage complete

Basically i was on instagram and i couldnt save the webpage of the suggestion profiles on someones profile so i decided instead to copy each of the suggestion profiles an… (read more)

Basically i was on instagram and i couldnt save the webpage of the suggestion profiles on someones profile so i decided instead to copy each of the suggestion profiles and paste them into gmail where i sent the email to my self, opened it in a new tab and saved the webpage as an htm file but now the image links attached to the urls and the plain text are broken making it impossible to view the images tide to each url any help of how to fix the broken images would be much help

Asked by hototterz Prieš 4 valandas

Firefox freezing

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting t… (read more)

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.

Asked by Proto Plasma Prieš 12 valandų

Last reply by jonzn4SUSE Prieš 7 valandas

Crashes when using Youtube on Firefox

Hi. I got a new laptop some weeks ago (Linux Fedora) and I've been using Firefox without any problems until last week. When watching Youtube videos my system shell crashe… (read more)

Hi. I got a new laptop some weeks ago (Linux Fedora) and I've been using Firefox without any problems until last week. When watching Youtube videos my system shell crashes completely. This problem ONLY happens with Youtube videos and Firefox. Other browsers work fine and I don't have this problem in other websites.

Recent crashes ID: bp-f6b555b9-0fbb-447d-a3b3-9f7ee0240818 bp-1fad31a3-0735-49dd-92ac-44e2d0240818 bp-19ae85a5-8bd3-4d3b-b366-f65a10240818 bp-7ca6ded3-871e-45ad-8351-f21c40240818 bp-88f4aca2-437b-45d1-8d7a-11a7c0240818 bp-ebb8ed44-af42-44c1-89f9-54b1f0240818 bp-3aa6e40e-467c-4c72-8373-b23e30240818

Asked by fjcorfel Prieš 2 dienas

Last reply by jonzn4SUSE Prieš 7 valandas

Translucent floating rectangle appears, since latest Firefox update, possibly related to Ghostery

I'm on a Macbook Air, Sonoma 14.5. Since the most recent Firefox updates (129.01 and 129.02), a translucent rectangle has appeared on some web pages that I access. I can … (read more)

I'm on a Macbook Air, Sonoma 14.5. Since the most recent Firefox updates (129.01 and 129.02), a translucent rectangle has appeared on some web pages that I access. I can see through it, but I cannot click on anything, or select text, in areas covered by the rectangle. It doesn't always appear immediately, it may take a minute or so of scrolling before it shows up. If I restart Firefox in Troubleshoot mode, the rectangle goes away. But when I restart normally, it comes back. If I turn all extensions off (I don't use very many), the problem goes away. If I turn Ghostery back on, it comes back.

I've turned off Ghostery for now. So my questions are: (1) Does the latest Firefox just not work and play well with Ghostery? (2) Is that floating rectangle likely to be a sign of something bad, or just an annoyance?

Many thanks for any clues!

Asked by Amanda9 Prieš 8 valandas

"Peek" window under tabs

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before. I did go into Performance Options - Visual Eff… (read more)

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before.

I did go into Performance Options - Visual Effects and unchecked "enable peek," but it didn't work.

How do I stop these windows from appearing?

Windows 10.

Asked by Steve09 Prieš 9 valandas

Last reply by thepillenwerfer Prieš 8 valandas

Display of Google Sheets fails

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the pa… (read more)

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint

When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the page often fails to render properly and what I see is my desktop background instead of the Google doc element or Google doc sheet. Please see attached. This has been happening for ages and I resorted back to Chrome for such pages but now I'd like to see if it can be resolved.

Asked by GusGF Prieš 3 dienas

Last reply by GusGF Prieš 11 valandų

How do I turn off the spam filter that sends all the emails I get from the New York Times?

Everything I get from the NYTimes goes straight to my spam folder, which is not the case with Google Chrome. I've had a GEEK Squad tech try to fix the problem, but he cou… (read more)

Everything I get from the NYTimes goes straight to my spam folder, which is not the case with Google Chrome. I've had a GEEK Squad tech try to fix the problem, but he couldn't. Is there any way I can solve this longstanding problem? (I get lots of emails from the NYTimes because I participate in their comment threads, where I check the box to be alerted when someone responds to my comment, but that all goes into my spa folder. It's frustrating!)

Asked by Jimuncy Prieš 12 valandų

Icons look funny on Chess.com, but only when I use Firefox

Icons look funny when I am on Chess.com If I use Microsoft edge on this same PC the site looks fine. But when I log in with Firefox the Chess.com website Icons look lik… (read more)

Icons look funny when I am on Chess.com If I use Microsoft edge on this same PC the site looks fine. But when I log in with Firefox the Chess.com website Icons look like symbols. This is some kind of extension issue? Look at the upper right corner of the screen shot I have attached. Thank you, HELP!

Asked by Mr Jim1973 Prieš 13 valandų

Last reply by Mr Jim1973 Prieš 13 valandų

No internet connection

Gmail inform there is no internet connection. Amount of cookies is only 20 MB and cache is 80 MB. I have to enter my registration to the websites I visit quite often! I'm… (read more)

Gmail inform there is no internet connection. Amount of cookies is only 20 MB and cache is 80 MB. I have to enter my registration to the websites I visit quite often! I'm a Firefox user for over 20 years but planning to quit very soon.

Asked by Paulo Leme Prieš 13 valandų

  • Išspręsta
  • Užrakinta

Cannot sign in to New York Times

I cannot sign in to the New York Times today; on their main page it will not allow me to sign in to my account. I have called them, and apparently it is Firefox that is … (read more)

I cannot sign in to the New York Times today; on their main page it will not allow me to sign in to my account. I have called them, and apparently it is Firefox that is the problem. I can connect to any and all other sites. I can connect and sign in to the NYTimes from my iPad as well, so I believe it is the version on my Windows 11 laptop that is the problem. I've cleared all cookies and history, restarted my computer, re-booted my modem even, and closed my VPN, all to no avail. I have version 129.0.2, and it is up to date. It was working yesterday just fine. Is there another update coming to correct this?

Asked by carlj.thelder Prieš 17 valandų

Answered by carlj.thelder Prieš 13 valandų

Problem accessing the secondary search engines under V129.0.

Running macOS 14.6.1 with Firefox V129.0.2. Since I upgraded Firefox either to 129.0 or 129.0.1 (I didn't notice the issue immediately), it seems I can't access anymore … (read more)

Running macOS 14.6.1 with Firefox V129.0.2.

Since I upgraded Firefox either to 129.0 or 129.0.1 (I didn't notice the issue immediately), it seems I can't access anymore any of the secondary search engines that appear when you click on the search windows. The default search engine is DuckDuckGo and, if I wish to ask it something, it is still correctly answers. However, if I want to ask to one of the secondary search engines (for example, Google, or the French or English Wikipedia), clicking on the icon of this engine doesn't produce any result anymore.

Please note that I also upgraded from macOS Sonoma 14.5 to 14.6.1 at approximately the same time I upgraded Firefox to 129.0.1. No idea if this has any bearing on the issue.

Is this a known issue? And, if not, has anybody any idea on how to troubleshoot it?

Thanks for any help, Denis Maillard.

Asked by tb6v9pvydy Prieš 14 valandų

Metamask

I have used Fire Fox for years. Love it. recently I can no longer use because when you try to use metamask and connect hardware wallet (trezor) it does nothing. Metama… (read more)

I have used Fire Fox for years. Love it. recently I can no longer use because when you try to use metamask and connect hardware wallet (trezor) it does nothing. Metamask tech support says its on you guys. Please help I don't like using crome (using Mac Sonoma 14.6.1 and Mac OS Catalina 10.15.7) both do the same thing)

Open Fire Fox Click on Metamask extention Enter password Select "Connect a hardware wallet" Select "Trezor" Select "Continue" Nothing happens --dead

Asked by cgcryptowash Prieš 17 valandų

Last reply by cor-el Prieš 15 valandų

Firefox and www.bt.com

Hi folks Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept coo… (read more)

Hi folks

Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.

As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.

However, in Chrome and Edge the site opens and works as expected.

The site also opens on the iPhone using both Safari and Firefox and works as expected.

It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.

Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-

  • Went to Site Data then "Manage Exceptions then I specifically typed in and Allowed the www.bt.com website
  • Then went to Permissions and Block pop-up windows and in Exceptions I typed in and Allowed the www.bt.com website
  • Then cleared FF cache
  • Then reloaded FF

After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.

Am I missing some sort of blocker for this website?

All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.

I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.

Does anyone have any suggestions?

Thanks.

Asked by Derrick Ings Prieš 16 valandų

Last reply by thepillenwerfer Prieš 15 valandų