Firefox Community Forum

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

‘I get this message when I try to open an Email from BRING A TRAILER Daily Mail, Check that Firefox has permission to access the web (you might be connected but behind a firewall)’ for ‘Firefox’

Got a new computer. Exported and imported bookmarks. However, that did not copy over my bookmark bar. Is there a way to get it to copy or do I have to recreate it?

Hello, directions to change locations on weather app, At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page actions.

   Click Change Location.
   Enter the new location in the field and select the desired location from the drop-down. 

I don't get a change location option in the menu.

What to do?

Thanks, Billy

I have been using FF for years and now they have changed by adding a Search DDG bar in the menu bar. I use the customize menu/tool bar to add things I use daily. The Search bar For DDG takes uo the room for customized icons and are displaced by this search bar. Why can't we change this as a search bar above the menu bar???

• # Bulleted list item I am having trouble getting access to my Yahoo Mail service via Firefox. I want to ensure that Firefox enables me to log in to Yahoo. Also I need to have an option to retrieve access to my Firefox a/c but I do not have a smart phone & do not have an alternative emaail address & am 94yrs old & cannot cut & paste Firefox complex recovery code. An anyone help me please ? June

So I was trying to test webauthn so I went to webauthn.io and then signed up with my username but firefox then tells me touch your security key to continue with webauthn.io but it works very well google chrome. and shows me a qr code and then I scan it in my phone. And after some search I think that the problem is that firefox defaults to use the security key which is a physical device but i don't want to use it I want to get the QR code. Also I tried different websites but got the same problem.

And by the way I use arch linux but I don't think that the problem is with arch as I mentioned before everything worked very well in google chrome.

I can open Firefox. Data does not display when I hover over an area. Example would be in an active area where I should be able to perform an option. Like sending answers on a survey or authorizing a money transfer from a bank. On Facebook messenger, I type a remark & it disappears. It's there if I use my I phone or go to Edge. I know that the box is there & if I scoot the mouse around, I'll usually find the send area. I uninstalled Firefox & reinstalled it. All that did was mess up my saved stuff which I had to fix. This is using my Surface Pro. No one seems to have an answer as yet.

It won't save open tabs when I close Firefox. Each time I have to go to: Setting>>History>>Recently closed windows. In General settings it's ticked Open previous windows and tabs. I already tried to turn off all extensions.

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

I took no action to refresh or change my Firefox settings before saved passwords disappeared. Bookmarks and history are intact. I checked the data in profiles and the only json file listed is within profiles:default release. Within this, root directory shows logins.json1.corrupt five times for 18th July. There is a logins.backup file added on 19th July. Can I use this to restore my passwords?

How do I add an existing 2nd email account to the Firefox Bookmarks. It keeps reverting to the my family account when I try to add a link to open an existing second email address