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Dear Mozilla Team,

I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Android device.

I have noticed that a significant amount of data is being consumed by these applications, even when I am not actively using them or have not made any specific changes to their settings. This has raised concerns for me, as I strive to manage my data usage effectively.

I would appreciate it if you could look into this issue and provide any insights or solutions that may help users like myself. Additionally, if there are any settings or features that can help reduce data consumption, I would be grateful for your guidance.

Thank you for your attention to this matter. I look forward to your response.

Best regards,

[Mohhammad Shaklain]

[Shaklain@outlook.de]

Hi there, I have installed Fedora on a desktop and CAElinux on a laptop. In the laptop I have Thunderbird and for a while or subfolders were there. On the desktop I decided to try Kmail and all the subfolders disappear which most likely is because i didn't know much about Kmail. Then I tried using Thunderbird on the desktop with the same settings that where working on the laptop and the subfolders dissapear. Then I turned on the laptop while the desktop was on with Thunderbird on, and when i started Thunderbird on the laptop, the subfolders disappeared. Seems like a domino effect. Now all the email are shown in one big list, but only this years emails are shown. If I open the email on the internet through the email provider all the subfolders are still there. Now I have removed Fedora from the desktop and installed an identical setup as the laptop. I don't dare to start Thunderbird on the desktop until i have recovered the subfoders in the laptop and I know that I am following the right path.

By the way the desktop is dual boot Windows / Linux and if I start Thunderbird under Windows all the subfolders and emails are there. 

Could someone please tell me how to recover the subfolders and emails running Thunderbird under Linux , thanks.

TMC

Hello, I am having an issue with adding an email account to Thunderbird (x32). I enter my full name, email address, and app-specific password. Thunderbird recognizes the password, but when I click "Next," I get the following message: "Unable to log in to the server. There may be an error in the configuration, username, or password." I expect a window to appear for additional authorization through mail.ru since I am using OAuth2 authentication, but this window does not pop up. Interestingly, on another computer with the same version, I can add this account without any issues. Additionally, the account is added successfully on the same computer with the newer version, but for some reason, it does not add on the x32 version. Although the account does get added if I use the "normal password" option, I cannot send messages from it. I look forward to your response and assistance. Thank you in advance!

Since the software update on the 23/08/24 I am unable to download emails from the mail server I use. I am not getting any error messages or logs. My thunderbird version is 128.1.1est (32 Bit). Have cleaned out the cache and restarted my system but still unable to download emails.

I'm Trying to Upload my Extenion to Firefox, Before last step It asked abour 2 Fact. Auth. So I Setup Auth with Google Authenticator. But It failed and Failed, Help me to resolve this.

Latest version of FF. Using Win11 on a modern desktop PC. This is the first time this ever happened; fortunately I keep an updated local copy of my bookmarks on my NAS. Just started happening today. Both my W11 and W10 machines suffer the same malady. So it appears to be a FF issue.

I restore my corrupted bookmarks from my NAS, but as soon as my PC syncs, they are all corrupted again. It's like one of my bookmark folders absorbs all the bookmarks from sync as one long mixed up list.

Anyone else having this issue? If so, is Mozilla aware of the issue?

I switched to Firefox from Chrome recently. When I attempted to login to Facebook using Firefox, I got a message that FB had deleted my account for violating community standards. However, my FB account is still active and accessible when I log in using Chrome. I deleted Firefox, then reinstalled it, but I still get the same message about FB on Firefox -- that my account has been deleted. Can anyone help?

I'm running TBird 128.1.1esr, but the problem I'm having occurred even before the last update. I'm trying to authenticate an organizational outlook office365 email account via OAuth2. The internal browser fails to load the organizational page and, instead, presents a box for credentials which fails. Is there any way to stop TBird from using its flawed internal browser engine for authentication? Note that setting the preferred browser for links in emails has no effect on TBird's choice to use its internal browser in this case.

Thanks