Thunderbird keeps deleting and re-downloading e-mails

About once a week, Thunderbird displays the message "23,000 e-mails deleted from inbox" and starts downloading all the e-mail headers again for the IMAP account. It takes… (read more)

About once a week, Thunderbird displays the message "23,000 e-mails deleted from inbox" and starts downloading all the e-mail headers again for the IMAP account. It takes a while to do that, during which Thunderbird's response becomes sluggish. How can I stop it from doing that? It seems to me that once email headers have been downloaded, they should stay downloaded, and there should be no need to download them again.

Asked by steven_brown Prieš 12 valandų

retrieving emails

First use of Thunderbird. Put credentials in and the app downloaded many emails going way back but stopped at 2020. No emails obtainable. Tried POP and no luck there as w… (read more)

First use of Thunderbird. Put credentials in and the app downloaded many emails going way back but stopped at 2020. No emails obtainable. Tried POP and no luck there as well. I can search all of th old mail but nothing recent. Have been using the Charter mail server.

Asked by Nisi Una Voce Prieš 12 valandų

Windows 11 doesn't return Thunderbird to size and position on KVM

I am using Thunderbird Beta 130.0b1 64-bit on Windows 11 Pro 10.0.22631. I have a KVM attached. My basic setup is, when the main PC (my home PC with the above specs) is c… (read more)

I am using Thunderbird Beta 130.0b1 64-bit on Windows 11 Pro 10.0.22631. I have a KVM attached. My basic setup is, when the main PC (my home PC with the above specs) is connected to the KVM, I get my main monitor in the center screen with a secondary monitor on the left. When I switch the KVM, my center monitor shows the macbook on the right side (work monitor). When I switch back to the Windows 11 computer, everything goes back to the previous position except Thunderbird.

Here is something I've tried so far that seems to fix it, but it is odd that no other applications have this problem. If I make the secondary monitor on the left my primary monitor, and dock thunderbird on the left half of that monitor, when I switch the KVM to the macbook and back again, it seems to remember correctly where Thunderbird belongs (along with every other app). But if I go back to having the large center monitor the primary display, and switch the KVM away and back, everything goes back to where it was except Thunderbird for some reason.

I tried to run the system with the left monitor as the primary for a while and I use keyboard shortcuts too often which end up popping up items over on the side monitor all of the time which is more irritating. So I am wondering if there is something built into Thunderbird that specifically conflicts with remembering it's position when the KVM switches back.

It seems that the real problem is the fact that the center monitor is not only disappearing, but that the center monitor is switching between being the primary monitor and then suddenly being unavailable. Like Windows 11 is trying, only in the case of thunderbird, to remember it's last position relative to the primary monitor as opposed to its position relative to the last time the computer ran in a specific monitor configuration.

Thoughts? Should I report this to Microsoft maybe? Since this only happens with Thunderbird, is it something built into Thunderbird?

Asked by steve.social Prieš 5 dienas

Last reply by steve.social Prieš 13 valandų

Thunderbird suddenly won't download any messages.

2 weeks ago my Thunderbird stopped downloading my emails. I didn't discover it till my wife told me she wasn't getting any emails. On both laptop and my desktop we can … (read more)

2 weeks ago my Thunderbird stopped downloading my emails. I didn't discover it till my wife told me she wasn't getting any emails. On both laptop and my desktop we can send emails but not receive them. Both of our computers are windows 11. After trying to figure this out and nothing works I thought I would try opening same accounts in Blue Mail ( which I not a fan ). I entered all the pop3 info for my account and in minutes it retrieved the emails so it's not the server. On my wife's laptop I tried adding the exact same account (in Thunderbird) and it worked. She has 2 identical accounts and one gets the mail and the other one doesn't. I tried the same on my computer as a work around but Thunderbird won't let me, it says after all the info is entered " account already exists". There is a very similar forum entry from a few years back on here, but fortunately she could just click on each account and click "get mail" and it would download her messages. Mine won't. I use no add-ons and use default theme. I also deactivated the firewall and anti-virus, still nothing. I still find it strange that 2 separate computers have the exact same problem simultaneously. I'm upset because I've been using Thunderbird for many, many years. I think I started using it 20 years ago. Thanks

Asked by r1wigs1958 Prieš 13 valandų

Firefox Display Issues on My Website After Latest Update

I’m encountering a problem with my website, https://themonak.net/game-etruesports-tech/, after the latest Firefox update (version 118.0). The site was functioning perfect… (read more)

I’m encountering a problem with my website, https://themonak.net/game-etruesports-tech/, after the latest Firefox update (version 118.0). The site was functioning perfectly before the update, but now several elements are not displaying correctly. Specifically, I’m seeing issues with text overlapping images and other content, which makes the site difficult to read. Additionally, the overall layout seems misaligned particularly on the homepage and blog pages where elements that should be centered are now shifted to the left. I’ve also noticed that the site’s loading times have significantly increased compared to other browsers. To troubleshoot, I’ve cleared the browser cache and cookies, checked the website’s CSS and JavaScript for errors, and even ran Firefox in Safe Mode with all extensions disabled, but the issues persist. The site renders correctly in Chrome, Safari, and Edge, so this appears to be specific to Firefox. Has anyone else experienced similar problems or have any suggestions for resolving these display issues? Any help would be greatly appreciated!

Best regards, [Aura Lee]

Asked by Aura Lee Prieš 13 valandų

Thunderbird email not working

My Thunderbird email was working fine on my PC at work when I left on vacation but quit working while I was gone (8/15/24). My email works fine on my Iphone and on the P… (read more)

My Thunderbird email was working fine on my PC at work when I left on vacation but quit working while I was gone (8/15/24). My email works fine on my Iphone and on the PC at home.

Asked by kylet1 Prieš 13 valandų

Lost emails

I recently migrated my files from one Mac to a new one. My emails were not all transferred ad one account is completely missing (it is not gmail). How can I (a) locate he… (read more)

I recently migrated my files from one Mac to a new one. My emails were not all transferred ad one account is completely missing (it is not gmail). How can I (a) locate he missing emails and (b) migrate them to the new Mac?

Asked by d72htk9sb6 Prieš 13 valandų

Update Firefox not working

I am on my iPad trying to update Firefox and Safari so I can access my chase credit card account. I am not sure what is stopping it. I downloaded the correct software for… (read more)

I am on my iPad trying to update Firefox and Safari so I can access my chase credit card account. I am not sure what is stopping it. I downloaded the correct software for each and then nothing happened. Help please!

Asked by scboyntonweb Prieš 13 valandų

GoDaddy

I don't know how GoDaddy got onto my computer but I know that it came through Firefox. I'm 89-years-old and not great with computer technology. Does anyone know how to ge… (read more)

I don't know how GoDaddy got onto my computer but I know that it came through Firefox. I'm 89-years-old and not great with computer technology. Does anyone know how to get GoDaddy off my computer? Will it disappear if I unsubscribe to Firefox? Please help. Thanks.

Asked by rmblock83 Prieš 14 valandų

thunderbird email stopped working with Norton

I have had Thunderbird on my Dell desktop of years. Since installing Norton Antivirus/Malware on the computer my Thunderbird program will not access my email. This is … (read more)

I have had Thunderbird on my Dell desktop of years. Since installing Norton Antivirus/Malware on the computer my Thunderbird program will not access my email. This is happening only on the machine that I installed Norton. I can use Thuderbird on another desktop. I have checked the settings in Thunderbird and he said that the Server ID had to be changed from smpt to mail. I do not know how this got changed. However, changing it to mail.rockisland.com did not make any difference. Thunderbird starts to connect to mail.rockland.com and then just freezes.

What settings in Norton could have caused this problem?

Asked by yachtlover1 Prieš 14 valandų

Secure Connection Failed An error occurred during a connection to www.newsmax.com.

I just started getting this error: Secure Connection Failed An error occurred during a connection to www.newsmax.com. I cannot find how to make this stop. I will get… (read more)

I just started getting this error:

Secure Connection Failed An error occurred during a connection to www.newsmax.com.

I cannot find how to make this stop. I will get emails from Newsmax about articles and if there is something I want to read I click on the link in the email. I never had a problem with Firefox not opening the link. This just started and I can not get the link to open. I have Newsmax set up as a home setting. However, after I got the Secure Connection Failed error, I could not open the Newsmax web page even if I typed in www.newsmax.com. I am about to uninstall Firefox and use another browser. Can you please tell me how to fix this?

Asked by david_huston Prieš 1 savaitę

Last reply by david_huston Prieš 14 valandų

Thunderbird can no longer access my Gmail account

Thunderbird v.128.1.1esr (64-bit) (up to date) Windows 11 Pro v.23H2 OS Build 22631.4037 No VPN Two days ago my Thunderbird installation stopped being able to access my … (read more)

Thunderbird v.128.1.1esr (64-bit) (up to date) Windows 11 Pro v.23H2 OS Build 22631.4037 No VPN

Two days ago my Thunderbird installation stopped being able to access my Gmail account. Everything was working fine up until then. Now I get a notice to allow Thunderbird to access Gmail, I click 'Allow' and it fails to authenticate. Collecting mail from my other non-Gmail accounts is unaffected and works fine.

I see these permission approvals are triggering email alerts to my backup Gmail account for this one re: "A new sign-in on Windows" and I am consistently clicking "Yes it was me'" with no effect. I have not done anything to block this activity, and I have no problem logging into this Gmail account from any web browser using the same credentials I am using with Thunderbird ... and which were already in place when this started happening 2 days ago.

I checked in Thunderbird Settings > Privacy & Security and cookies are being accepted, and I can see the cookies in the list.

I have tried deleting the saved (unchanged) password, removing the cookies, and even removing the account and setting it up again, with no joy.

When re-setting up the account this morning, the account creation does not complete and I am receiving this notice: "Unable to log in at server. Probably wrong configuration, username or password." (see attached screenshot)

The username and password were (a) unchanged from 3 days ago when this worked fine and (2) confirmed as I can log in to that Gmail account just fine with any web browser using the same credentials, even with incognito browser.

Thinking maybe the Thunderbird auto-detected configuration is incorrect, I changed the IMAP Connection Secutiry setting for the account from SSL/TLS to STARTTLS where it took about 2 minutes on the Checking Password stage and ultimately failed with the same error message.

TIA for any assistance with being able to use Thunderbird once again to work with this Gmail account.

Asked by stupidscript Prieš 1 dieną

Last reply by stupidscript Prieš 14 valandų

tabs crashing

Hello, I did everything mentioned in support articles, but the tabs on firefox are still crashing frequently, sometimes the first I open, sometimes it's the third... But… (read more)

Hello, I did everything mentioned in support articles, but the tabs on firefox are still crashing frequently, sometimes the first I open, sometimes it's the third... But it is making my work really difficult. Here are IDs of some of the crash reports (i found that I should post them here to get help) bp-1362556a-479e-4d29-8d25-24d060240827 bp-f743f721-6668-44af-a590-f058d0240827 bp-abbc2e52-a121-41f2-9275-d73e60240827 bp-74137ee7-cfe7-4362-a450-567500240827 bp-ca2327bf-99b5-4f2d-9e08-42dd00240719

Please help Thanks

Asked by Nic naprosto NIC Prieš 14 valandų

.ics files

I used to be able to download an .ics file directly from a Gmail email, then click on it in the download folder shown on the top menu bar to import it. It would automatic… (read more)

I used to be able to download an .ics file directly from a Gmail email, then click on it in the download folder shown on the top menu bar to import it. It would automatically open my Google calendar and import the event. NOT NOW! I got rid of everything Outlook, only want Firefox and Google. What do I need to use, to get my .ics files to work properly again? In the screenshot, you can see I associated it with Firefox because I did not know which app to use that is NOT OUTLOOK!! Thanks, Lynda

Asked by Lynda V Prieš 14 valandų

FIREFOX STOPS WORKING

Since some days Firefox stops working. My query appears in the field but when I click on Enter nothing happens. I have tried to repair, to delete the cookies, to desintal… (read more)

Since some days Firefox stops working. My query appears in the field but when I click on Enter nothing happens. I have tried to repair, to delete the cookies, to desintall, nothing helps. I therefore keep Firefox only for some websites (my favorites as mail). I do all other researches on another navigator. Do you at least have an explanation ?

Asked by liliane landau Prieš 14 valandų

How can I revert the update to Thunderbird 128 Nebula?

I am using Thunderbird on Windows 11 and I have foolishly allowed it to update itself to release 128.1.0.esr without checking the bug reports first. Now it turns out that… (read more)

I am using Thunderbird on Windows 11 and I have foolishly allowed it to update itself to release 128.1.0.esr without checking the bug reports first. Now it turns out that this release removed the possibility to search the calendar for past events, which is absolutely essential for me. There is a Bugzilla entry for this but it is bogged down in discussions about who needs which date ranges to search in and how many instances to show for recurring events, so I don't expect a solution any time soon. How can I revert Thunderbird to the last release which still has that functionality? I have regular backups of my userprofile folder in case it helps.

Asked by tilmanschmidt Prieš 2 savaites

Last reply by tilmanschmidt Prieš 15 valandų