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can't get in

have been using Thunderbird mail for about 3 years. It’s template selected the incoming and outgoing servers and ports etc..successfully. I've been connecting to Prodigy … (read more)

have been using Thunderbird mail for about 3 years. It’s template selected the incoming and outgoing servers and ports etc..successfully. I've been connecting to Prodigy mail/ATT I had to change the battery and it doesn't work anymore. Can you help ???it checks the password until it shows an error message that the servers password or etc are wrong. I know the password is right since I can log in directly. Messages :

1- Configuration found in ISP Database

2- Checking Password (for a few minutes

3- Unable to log in at server..probably wrong configuration username or password

4 then nothing

Worked great before battery change

Asked by kraiff Prieš 2 dienas

Last reply by sfhowes Prieš 2 dienas

how to continue to use hotmail and live emails in Tunderbird without office360?

I received a notification from @hotmail and @live that I won't be able to receive or send mail after Sept 17th without taking action - what steps should I take when I don… (read more)

I received a notification from @hotmail and @live that I won't be able to receive or send mail after Sept 17th without taking action - what steps should I take when I don't have Microsoft Office 360?

Asked by eskarina Prieš 2 dienas

Last reply by sfhowes Prieš 2 dienas

Thunderbird won't send emails

Why won't Thunderbird send emails when connected to NordVPN? I have spoken to Spectrum and NordVPN and both of them have suggested that Thunderbird is the issue. I have c… (read more)

Why won't Thunderbird send emails when connected to NordVPN? I have spoken to Spectrum and NordVPN and both of them have suggested that Thunderbird is the issue. I have confirmed that my SMTP settings are correct. I can send and receive from the Web client's site. I have turned off NordVPN and the sending process works as expected. However when I turn NordVPN back on, my outgoing emails are blocked.

Asked by drbeckma Prieš 2 dienas

  • Išspręsta

How to automatically add a bcc: recipient when using a specific smtp server?

Hello, When sending a message from my gmail account within TB, I would like to automatically attach one of my other adresses as bcc: . How can I do that ? As an alt… (read more)

Hello, When sending a message from my gmail account within TB, I would like to automatically attach one of my other adresses as bcc: . How can I do that ?

As an alternative, is there a way to automatically copy the message in my sent folder in my gmail account to my local sent folder ? Using a filter perhaps , but I have been unable to create a filter that operates on the Sent folder.

Thank you, Alain Damlamian

Asked by Alain_Damlamian Prieš 3 dienas

Answered by sfhowes Prieš 2 dienas

  • Išspręsta

Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Asked by Candlejack Prieš 1 mėnesį

Answered by Candlejack Prieš 2 dienas

Blank message tabs and email contents

Hi, I just reopened Thunderbird after my computer was shut down automatically after a Dell firmware update. I had 15 email tabs open before this -- things I wanted to go … (read more)

Hi, I just reopened Thunderbird after my computer was shut down automatically after a Dell firmware update. I had 15 email tabs open before this -- things I wanted to go back to or that reminded me to do something. They are now empty! I have gone into Troubleshoot mode a couple of times and restarted Thunderbird. I've also checked the "remove addons (or something like that)" check box. No luck. Can someone out there help? I'm going to try restarting my computer now. Thanks!

Asked by lisa.kleitz Prieš 2 dienas

Pocket pairing with Kobo Clara

I'm trying to pair my Pocket account on my Kobo Clara. I've tried pairing using both my phone and Desktop using the Firefox browser on the most recent versions. When I pr… (read more)

I'm trying to pair my Pocket account on my Kobo Clara. I've tried pairing using both my phone and Desktop using the Firefox browser on the most recent versions. When I press the authorize button I receive an error saying "There was a problem trying to connect this app to Pocket. Please try again." The Desktop site is a little more descriptive saying "Can't log in to Pocket We're currently experiencing intermittent issues logging in to Pocket accounts. We're working closely with Pocket to resolve the situation, and apologize for any inconvenience. Please try logging in later." I'm not sure if this a Pocket error or a Kobo error. But any help would be appreciated, thank you!

Asked by PaperTowel Prieš 1 savaitę

Last reply by Paul Prieš 2 dienas

Can't buy bus or flight tickets using Firefox

I have been a long term Firefox user, but recently Firefox on Ubuntu seems to have more and more problems. Here is the most recent one: I can't buy bus tickets on a larg… (read more)

I have been a long term Firefox user, but recently Firefox on Ubuntu seems to have more and more problems.

Here is the most recent one: I can't buy bus tickets on a largest provider in Lithuania (nothing happens after clicking "Pay").

https://autobusubilietai.lt/en

It worked in Chromium Browser.

Tried normal, private mode, safe mode and nothing worked.

I have Firefox 127.0.2 (64-bit) on Ubuntu 22.04. I have 0 extensions or addons installed.

Another one: I cannot select the country code from the drop down list when entering phone number in Ryanair, so basically I can't buy flight tickets from there. Chromium Browser didn't work as well, but Safari did.

Asked by valentas Prieš 2 dienas

Primary Password

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have… (read more)

I recently bought a new laptop and didn't import Firefox to the new one. Now I can't access my passwords etc on Firefox because it asks my for my primary password. I have no idea what that might be. Does anyone know if there is any way to recover the passwords please?

Asked by linda132 Prieš 4 dienas

Last reply by linda132 Prieš 2 dienas

Fire Fox Browser

Hi, I use fire fox as my default browser. It is still the default but now when I go to search the yahoo start page comes on. I cannot search with fire fox as this stup… (read more)

Hi,

I use fire fox as my default browser. It is still the default but now when I go to search the yahoo start page comes on. I cannot search with fire fox as this stupid yahoo home page over rides it. Please help!

Thanks Briony

abgardenrejuvenation@gmail.com

Asked by Briony Neilson Prieš 2 dienas

Forget about an FQDN?

There’s right-click + “Forget about this site”, but that deletes the information for the entire second-level domain (say example.org). When in the process of moving thin… (read more)

There’s right-click + “Forget about this site”, but that deletes the information for the entire second-level domain (say example.org).

When in the process of moving things from *.example.org to *.example.com peu à peu, then I need to be able to individually forget say chat.example.org because it’s already moved to chat.example.com but retain all information for other *.example.org hosts.

Asked by mirabilos Prieš 2 dienas

Attachment handling in Thunderbird

Whenever I select an email in my Inbox which has attached files (of any type) i get this pop-up, one for each attachment. https://assets-prod.sumo.prod.webservices.mozgcp… (read more)

Whenever I select an email in my Inbox which has attached files (of any type) i get this pop-up, one for each attachment. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-07-02-00-10-20-f3ab8a.png This has only been occurring since I updated to Ubuntu 24.04 and Thunderbird 115.12.0-2 If I click on the "Find more in Software" button I get a message 'Failed to execute child process "Gnome Software" (No such file/directory)'. I have searched for a solution but can only find a reference which suggests that the problem has something to do with Evolution, (the file handler, not Darwin's theory). Any suggestions? Cheers Ian

Asked by ianchristie Prieš 2 dienas

Input fields cannot be clicked in IFRAME

Dear friends, I am using Firefox Browser 127.0.2 (64-bit) on a PC. Sometimes it happens that an input field on a page in an IFRAME cannot be clicked. The buttons work, … (read more)

Dear friends,

I am using Firefox Browser 127.0.2 (64-bit) on a PC.

Sometimes it happens that an input field on a page in an IFRAME cannot be clicked. The buttons work, but you can't enter anything in the text field.

Only when I press in the address bar and then in the text field, now I can enter text in the text field.

Example page https://www.fantastic-food.ch Then click on the "Feedbacks" link.

Does anyone have an idea?

Kind regards Uwe

Translated with DeepL.com (free version)

Asked by haller-mtl Prieš 2 dienas

Can't find address lists under Personal Address Book on one of two systems

Using TBird 15.10.1 64-bit on my Windows 10 desktop system, I find under Tools | Address Book a down arrow to the left of Personal Address Book; clicking on it displays a… (read more)

Using TBird 15.10.1 64-bit on my Windows 10 desktop system, I find under Tools | Address Book a down arrow to the left of Personal Address Book; clicking on it displays all my created address lists, which are available when I compose a message to send.

Using 15.10.1 64-bit on my Windows 11 laptop, the down arrow does not appear and I have no access to those lists.

Am using IMAP on both systems. Tried importing lists as a CSV file; no effect. How can I get access to my address lists on both PCs?

Asked by ronks1 Prieš 3 dienas

URL bottom left corner of firefox on youtube.com: inquiring about how much longer it will be until the bug is fixed

hey all. i'm inquiring about how much longer it will be until the URL bottom left corner of firefox on youtube.com bug i reported here is fixed: https://github.com/webcom… (read more)

hey all. i'm inquiring about how much longer it will be until the URL bottom left corner of firefox on youtube.com bug i reported here is fixed: https://github.com/webcompat/web-bugs/issues/135606 . asking here because i asked on the issue page (the link) and nobody responded :(. thanks so much!

Asked by astrovink Prieš 4 dienas

Last reply by Ed Prieš 3 dienas

Firefox No Longer Opens Up

I just got my PC back from the shop. It's the best LG Gram laptop they had with Windows 11, and it's 1-yr old. Much on it was corrupted and I'm having to reload many item… (read more)

I just got my PC back from the shop. It's the best LG Gram laptop they had with Windows 11, and it's 1-yr old. Much on it was corrupted and I'm having to reload many items, one being my Firefox. It wouldn't open up. I did the right-click on my mouse and hit the OPEN selection. Firefox still wouldn't open up. I reloaded Firefox hoping that it would correct whatever may be wrong. No, it still won't open up. I'm reaching you now via TOR. My TOR was also reinstalled, but it is able to open up. Can you think of what I may have done wrong? [I'm unable to check the option-email me when someone answers my thread {this email must be a thread}, but this will be fine.] Please note that I am so NOT tech-savvy, I don't even have any smart/mobile/cell phone. Just a plain old phone. (I should add I'm in my 70's, ill, and in a Nursing Home.) I looked through your troubleshooting sugggestions, but they are too fancy for me to understand. I'm not sure how this works, but I sure do hope you can offer some suggestions as to what I can try. Thanks so very much for your time and consideration of this matter. It's very much appreciated.

Asked by Elle Ce Prieš 3 dienas

Why is this filter applied to this message?

I was looking for an email I expected to find in my Inbox, and found that a message filter was applied to move it to another folder. I can see the filter log entry for th… (read more)

I was looking for an email I expected to find in my Inbox, and found that a message filter was applied to move it to another folder. I can see the filter log entry for this action.

This filter consists of 9 specific email matches ( From "is" ....); the message that was moved is NOT in this filter list.

When I moved the message back to my Inbox, it was moved again.

Any ideas on how to stop this happening? Can I even trust filters?

I recently deleted all my filters as I was not sure they were working correctly, and recreated them carefully. I currently have 10 filters, a few are one off created from a message, and none have more than 10 matching requirements.

I have attached an image of the filter at issue, and here is the filter log entry:

[7/1/2024, 9:40:07 AM] Applied filter "Bad Shopping" to message from grandrr@olypen.com - [RW] RW Potluck Tuesday July 2 at 7/1/2024, 9:19:44 AM moved message id = faecf27e13e90b655df9ff49ee14a5ec@olypen.com to imap://sjstowell1000%40gmail.com@imap.gmail.com/Good Causes & Bad Shopping

Why? Actual bug? DB problem?

Asked by PTArtist Prieš 3 dienas

Last reply by Ed Prieš 3 dienas