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Firefox will not play video on Linux

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0 Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Versio… (read more)

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Version 5.27.11 Qt Version 5.15.13

I've posted a description of my problem on the kubuntu forums: https://www.kubuntuforums.net/forum/newbie-support/help-the-new-guy/681835-firefox-eating-up-a-lot-of-cpu

Here is a synopsis of my posts on that thread to distill the most noteworthy symptoms:

I have snap Firefox installed.

$ snap list Name Version Rev Tracking Publisher Notes bare 1.0 5 latest/stable canonical✓ base core22 20240731 1564 latest/stable canonical✓ base firefox 129.0.2-1 4793 latest/stable mozilla✓ - firmware-updater 0+git.5007558 127 latest/stable/… canonical✓ - gnome-42-2204 0+git.510a601 176 latest/stable/… canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snapd 2.63 21759 latest/stable canonical✓ snapd thunderbird 128.1.0esr-1 507 latest/stable/… canonical✓ - $

If I start firefox from the shell command line, it runs fine. It runs the shell script in /usr/bin/firefox, which ultimately executes /snap/bin/firefox. Clearly that shell script is doing some configuration that I don't understand.

If I​ hit Alt-space I see the menu in the referenced screen grab (see attached).

If I select the first entry, to run firefox from the command line, it has the same effect as starting /usr/bin/firefox from a bash shell; it works fine. However, if I select the third entry, firefox does not play any video; I've mostly tested with YouTube videos that have actual video and audio.

I'm not sure what gets executed when I select the third option from the Alt-space menu. It appears from doing a "ps -ef" that it's the same /snap/firefox/... executable. But I'm wondering why is this entry in the Alt-space menu and how does it get initialized or 'configured' to run.

Additionally, if I do start firefox from the entry with the firefox browser icon, and it fails to play video, I must then uninstall firefox using snap and then reinstall in order to get video playback to work. That is, after a failed start, simply exiting firefox and restarting it from the shell command line will not work; firefox will not play video correctly at all.

I also noticed that on my PC desktop, "snap list" lists firefox as "firefox 129.0.2-1 4793 latest/stable mozilla✓ -"

But on my old Lenova laptop running the same kubuntu version, "snap list" lists firefox as "firefox 129.0.2-1 4757 latest/stable mozilla✓ -"

​I'm up to date on both systems via "sudo apt update"' and "sudo apt upgrade"

Even more frustrating, today, for the first time, despite starting firefox from the command line, video still didn't play. I had to uninstall firefox and reinstall it.

Asked by rhimb0h Prieš 2 valandas

Last reply by rhimb0h Prieš 1 valandą

opening Thunderbird email

When trying to log onto my outlook email account, I received this notification: "Login to server outlook.office365.com with username holly.diamonddan@outlook.com failed" … (read more)

When trying to log onto my outlook email account, I received this notification: "Login to server outlook.office365.com with username holly.diamonddan@outlook.com failed" What do I do?

Asked by p48vjfdpds Prieš 23 minutes

Issues with Firefox and Facebook

I switched to Firefox from Chrome recently. When I attempted to login to Facebook using Firefox, I got a message that FB had deleted my account for violating community s… (read more)

I switched to Firefox from Chrome recently. When I attempted to login to Facebook using Firefox, I got a message that FB had deleted my account for violating community standards. However, my FB account is still active and accessible when I log in using Chrome. I deleted Firefox, then reinstalled it, but I still get the same message about FB on Firefox -- that my account has been deleted. Can anyone help?

Asked by A Cralidis Prieš 1 valandą

Thunderbird Email printing (wi-fi connected)

Re Thunderbird 128.1.1 esr. All (i.e. current new emails and all historic emails on file) display correctly on screen. However when sent to print (wi-fi connected printer… (read more)

Re Thunderbird 128.1.1 esr. All (i.e. current new emails and all historic emails on file) display correctly on screen. However when sent to print (wi-fi connected printer), significant code block is printed (or shown on-screen prior to printing), and I presume this is (incorrect) encryption of the output data? (needless to say, If I access email from the server outside of thunderbird, it prints correctly.) Guidance and solution please. This is opening part of the HTML file (with email sender/receiver changed to x.co.uk for confidentiality).

Subject: Re: Pentax 77mm lens - Xxxx web enquiry From: Xx <x@x.co.uk> Date: 23/08/2024, 12:57 To: x@gmx.com X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Return-Path: <x@x.co.uk> Authentication-Results: gmx.net; dkim=none Received: from ukc03.uk ([195.224.99.183]) by mx-ha.gmx.net (mxgmx008 [212.227.15.10]) with ESMTPS (Nemesis) id 1MdfCF-1s8gCB2YCX-00kghJ for <e.ferbrache@gmx.com>; Fri, 23 Aug 2024 13:57:14 +0200 Received: from smtpclient.apple (92.40.168.66.threembb.co.uk [92.40.168.66]) by ukc03.uk (Postfix) with ESMTPA id 40695106A64A4 for <xxxx@gmx.com>; Fri, 23 Aug 2024 12:57:13 +0100 (BST) Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0 (1.0) Message-ID: <DC7F4C6E-C972-432F-89D3-65592D961A9B@x.co.uk> References: <010001917b77106e-1cf18641-f78d-4a50-b9e7-de21107e9eb9-000000@email.amazonses.com> In-Reply-To: <010001917b77106e-1cf18641-f78d-4a50-b9e7-de21107e9eb9-000000@email.amazonses.com> X-Mailer: iPhone Mail (21G93) X-PPP-Message-ID: <172441423390.18457.1851633475997169991@ukc03.uk> X-PPP-Vhost x.co.uk Envelope-To: <x@gmx.com> X-GMX-Antispam: 0 (Mail was not recognized as spam); Detail=V3; X-Spam-Flag: NO UI-InboundReport: notjunk:1;M01:P0:L3p+xxaIDQ4=;oEezn5EJ3wuUiIOR2Q+52YviMKP4 x3Ti5xsbvjmhx8xWrWg4svb5aOVreppxXzfxA2PjePCYgPgFTkuqUkBb41SOuIXrcmCTzeTfj 3c2/YUAferSouqNt0tsbbVrtxg9FHqpStibUlD6E23/OJktEIvlfQshBgkwANI8EcymDP8K/U 8LjiFKdp3ZpIMl/mBfAte+h4tKSMcfLdP6GViXKu3kG751v06t5jiBcLeDvdEDFv9H8G4PmVL uaKB5VD82VWxVbWnnK5CC2cETHpmXQFstgxxvqljk0mre+w01mnV6WUF2h04LF354uviDkwvo wNOkcuyYApEWxYl2sdbmOdZjHXwl44MMyoD3ny1HdZu1y14ZR9d4DoZ/hI9PNPmwPVXRw8tbd MW7P4g4zlPMzgKs4wTz/+0O6/6XfYKq3Aey9eRBoZqjAt2aHkEWtl/FpYEbh3UYZnyWuY1u4z QpLcQAI+wNqgnBr4AlQ7gueP/ZQiL6v4ZM+65rPlYRRVYf6XShOQx52qqfBvxeT/eYERpKlXn j2H129sxYYp7INyh0sMVjFRNkU0Q1eEMwUXdgvwXtMEaWFoGK+AFSDWMxCJa8u+KQj0/XNGiD sailSeAG1RWhR8D+csbCxuT7MkhlzoTPnblb02WsIrAv2grlqIvU8U/GtG66Ep12PKL+ISy0/ YXCtPP/HM8nNPzv1+hyyoCc2Qsf0TmtrkeY3YXiGqloQHr7aR3SHeu5ORlBCBCJQxASVL0Gz+ 4MvaXAXoIoTzTre6ByXmPn2G3DESQrCx1UF3ktzvqwa3WDk65TuoCreFOakiALos2s0SaD/8+ 1KCXRMnmsuzswmTT/dU4hGDtZBA8vCCBSQQf2XBqhR4CP3ZcTvro9K5oAGvgq8mgM1HhFt6Hr pVHkN5BbXLjKl1unT5QDvuNA6ocmSGu5koCxrJM/uw7mPa1RQG2v/cRDqa3MJDXKShQfBumOq WOi4oNaqxBsEMCAPIp9kC4Ur4wzw2d3jqvVM/J9rgcjRDjjwuLAhG6FbDLiChDY2a2MoNg2V9 Iuk5W9NgGIzSi3lXHzwE2Bwjw4Zg/cd0dBnn6RPfMafkZktatDlQOBan9Y23lFyYhzZ21eNM2 rHPYpniNaN38jNrVfIizlZza9QSjkclgwCM5ytxQQggVXxiAEz6qo1OIaATkAmWQJh6lGdRVC sdBnfDkjWLoR1S9o2a3VBbZFQl2NQPvWYuBAhHz2hUER1oclU3vSmDqs9AvJLwAjBHwHBGRQf +Uc9zb2gPkPOoxz3AEUVvwrmMnAnWFiS5inwxip3qGM/Gl+seu5A4aAKa4LtvfnINVd0gwL4R fFeqODCKsUxiqhhs4F+PvwAOl9x7j2dxCh7axcIWkh+A/sCsLHOouKeed3H6X9hXpLw1oClPH M/9vbUrLF8mL9yNaIA/XPY+ZJ9OnTVnD7l1bO9njhk/GQvcBkIhJ

Asked by ericf Prieš 1 valandą

setting up email

I just got a new computer running windows 11 pro. I downloaded Thunderbird, which I used on my old computer(windows 11), and followed the steps to set up my email. I kn… (read more)

I just got a new computer running windows 11 pro. I downloaded Thunderbird, which I used on my old computer(windows 11), and followed the steps to set up my email. I know my email address and password are correct as well as the server settings and I keep getting the following error "Unable to log in at server. Probably wrong configuration, username or password". My email is .verizon.net which is handled by AOL. My husband also uses Thunderbird and verizon email and I checked the configuration against his computer and everything matches. I was able to get my gmail account added so it must be something with aol or windows 11 pro. Any help is appreciated.

Asked by christinejohnson2 Prieš 5 valandas

Last reply by christinejohnson2 Prieš 1 valandą

Rumble ?

Why doesn't Rumble work well on Firefox? Other browsers (Chrome) play the videos smoothly & quickly with no hangups or glitches, but Firefox constantly plays (eventu… (read more)

Why doesn't Rumble work well on Firefox? Other browsers (Chrome) play the videos smoothly & quickly with no hangups or glitches, but Firefox constantly plays (eventually) audio but not video - it hangs up on the thumbnail. If I refresh about a thousand times the video will play. I thought this was a Rumble issue, but the site is smooth and problem-free on Chrome. I love using Firefox! Is there a setting I need to change, or is there an update Firefox could do? Thanks!

Asked by robynramm Prieš 1 valandą

Thunderbird internal browser engine failure

I'm running TBird 128.1.1esr, but the problem I'm having occurred even before the last update. I'm trying to authenticate an organizational outlook office365 email accou… (read more)

I'm running TBird 128.1.1esr, but the problem I'm having occurred even before the last update. I'm trying to authenticate an organizational outlook office365 email account via OAuth2. The internal browser fails to load the organizational page and, instead, presents a box for credentials which fails. Is there any way to stop TBird from using its flawed internal browser engine for authentication? Note that setting the preferred browser for links in emails has no effect on TBird's choice to use its internal browser in this case.

Thanks

Asked by bell2200 Prieš 1 valandą

Thunderbird - Printing EMails

My colleague, like me has been using Thunderbird for years, thank you. He has just purchased a new printer (Epson 2200) and he can no longer print any emails. Clicking on… (read more)

My colleague, like me has been using Thunderbird for years, thank you. He has just purchased a new printer (Epson 2200) and he can no longer print any emails. Clicking on print brings up the box with 'Save to pdf' the ony option. We have gone into Troubleshooting Information and the printer appears in the print_printer line. We have also tried clearing the 'Clear saved print settings'. After we restart TB, no change, still unable to print with 'save to pdf' the only option. We have removed and reistalled the printer, which will print anything else outside of TB.

TB is up to date with the Nebula version. Windows 11 on new Acer Laptop.

Can you help?

Thank you

Don Semmons

Asked by donsemmo Prieš 4 dienas

Last reply by donsemmo Prieš 2 valandas

Search messages not working reliably

Hello Recently my 'search messages' has become increasingly unreliable. This may have been since Nebula auto-installed, but I can't be certain. The problem has happene… (read more)

Hello

Recently my 'search messages' has become increasingly unreliable. This may have been since Nebula auto-installed, but I can't be certain. The problem has happened occasionally in the past, but never regularly.

I usually search all local folders and often now it doesn't find mails I know exist. It will sometimes find them if I then search a likely folder [and its subfolders]. But even when the result appears to be complete it often continues searching till stopped.

Please can you suggest any reasons and fixes?

Global search still seems to work, but it's hard to be sure, and it's far less user-friendly.

Thank you.

Mrs F

Asked by MrsF Prieš 3 valandas

TB stops responding and then resumes...

TB 115.14.0, Win 10 22H2, desktop PC, POP3 from gmail... I select one of my gmail accounts in TB and click Get Messages. It downloads one or a few emails from gmail and… (read more)

TB 115.14.0, Win 10 22H2, desktop PC, POP3 from gmail...

I select one of my gmail accounts in TB and click Get Messages. It downloads one or a few emails from gmail and then suddenly the Windows hourglass appears and the banner bar at top of screen which says: "Inbox - (email account)@gmail.com - Mozilla Thunderbird" shows (Not Responding). After ~10-15 sec, downloading resumes normally and all messages accessible.

Happens with all 3 of my gmail accounts and all use same settings: Server type: POP Mail Server Server Name: pop.gmail.com port 995 Connectivity Security: SSL/TLS Authentication: OAUTH2

No TB add-ons installed, Windows Scanning is disabled in TB, running Windows Defender. Lots of free disk space, 16 GB RAM...

Tried TB troubleshooting but nothing found. Have run various Windows checks (eg, DISM and sfc) with no errors and problem continues.

Suggestions?

Asked by rohe1318 Prieš 2 dienas

Last reply by rohe1318 Prieš 4 valandas

After using the search bar more than once or twice, it no longer funtions unless I close out firfox and re-open

After some of the recent updates, my entries into the url search bar work for 1-2 searches, then the search bar no longer functions until I close out firefox and then re-… (read more)

After some of the recent updates, my entries into the url search bar work for 1-2 searches, then the search bar no longer functions until I close out firefox and then re-open it. Then, again this repeats itself each time I use the Firefox search bar.

Asked by chief-fan Prieš 4 valandas

Browsers Failing to Open on Mac

Working on an iMac: Yesterday, the Firefox browser started running insanely slow. So slow that we couldn't begin to use it anymore. We had to reinstall the Firefox brows… (read more)

Working on an iMac:

Yesterday, the Firefox browser started running insanely slow. So slow that we couldn't begin to use it anymore. We had to reinstall the Firefox browser a few times to get it working again.

Also, the Firefox Dev Edition browser, randomly crashed. Since then, it hasn't opened once for me. I've reinstalled the browser multiple times. Each time I attempt to open it, nothing happens, so we have to force close it.

Asked by chesty.puller Prieš 5 valandas

I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 Prieš 1 dieną

Last reply by charley000 Prieš 5 valandas

Thunderbird 115 keeps re-subscribing to Gmail's "All Mail"

I need help debugging a problem with IMAP folder subscription. One of my Gmail accounts on Thunderbird 115 keeps re-subscribing to "All Mail". This happens about every s… (read more)

I need help debugging a problem with IMAP folder subscription.

One of my Gmail accounts on Thunderbird 115 keeps re-subscribing to "All Mail". This happens about every second day, and Thunderbird starts re-downloading all messages in the "All Mail" folder until I unsubscribe again.

My two other Gmail accounts for which I unsubscribed to "All Mail" do not have this problem.

I have unsubscribed from the "All Mail" IMAP folder several times (right-click on account > Subscribe ... > uncheck the "All Mail" folder > click OK). I have tried deleting OR not deleting the "All Mail.msf" file (while Thunderbird wasn't running, of course). I have tried refreshing the IMAP folder list (right-click on account > Subscribe ... > click Refresh). I compared the server settings of this account to settings of other accounts which don't automatically resubscribe, and found no difference. I cannot find why this account does this. Unfortunately, it's my most active account.

How can I find what causes this, and fix it?

Thanks,

- Martin

Asked by gamin1 Prieš 7 valandas

Last reply by gamin1 Prieš 6 valandas

ui fonts menu and toolbars

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjus… (read more)

After running scannow and chkdisk on my Win 11 laptop, the fonts for menus and toolbars in Firefox (not for web pages) is unreadably small (about 6pt). I have tried adjusting layout.css.devPixelsPerPx, ui.textScaleFactor, and browser.display.os-zoom-behavior to recommended valus as well as above or below values. So far, no help. Please advise.

Asked by danielstrms766 Prieš 1 dieną

Last reply by danielstrms766 Prieš 10 valandų