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Sites not accessible through Firefox.

Somebody better answer me as I am about to switch my default browser from Firefox to something else. I have already asked this question but never received any response. … (read more)

Somebody better answer me as I am about to switch my default browser from Firefox to something else. I have already asked this question but never received any response. For a long time now I keep running across sites that do not work on Firefox. It can be a streaming site such as Paramount+ or it could be my phone service site Ting. In all of the cases and there have been quite a few I am always able to find another browser the sites will work on. 9 times out of 10 they will work on Chrome but I have found at least one that does not work there but will work on Edge. So, right now Edge is the prime candidate to switch to. I do not want to quit as it would be a pain in the ass as I have been a loyal user for at least 15 years and have stuck with you as I believe in what you are doing and represent but it is becoming to much of a pain to continue using you because I like the convenience of using only 1 browser 99% of the time. I hope to hear from somebody this time. If not I won't be here for much longer. Thanks, Bruce Hansen bjhansen53@yahoo.com

Asked by bjhansen53 Prieš 3 valandas

Last reply by TyDraniu Prieš 2 valandas

Thunderbird keeps disconnecting from the hosting service.

Hi! I´ve already informed my hosting service about this issue and it seems like the problem is Thunderbird instead. I tried to use the information given on your website, … (read more)

Hi! I´ve already informed my hosting service about this issue and it seems like the problem is Thunderbird instead. I tried to use the information given on your website, but nothing happened. I´ve had to log in and change the password multiple times now for emails to work, but after a few days I stop getting emails again. I don´t use Thunderbird for this email, so let me know if you need more specific information etc.

Asked by Janne Prieš 9 valandas

Last reply by Matt Prieš 8 valandas

removing "trending searches"

Don't cram unwanted "features" like trending searches. Anything I want to search for I type in. What others search for I do want to see or be bothered with. Your how-to… (read more)

Don't cram unwanted "features" like trending searches. Anything I want to search for I type in. What others search for I do want to see or be bothered with. Your how-to does not work to disable it. I want my search window in the center, it is my phone, my eyes, don't fugg with it.

Asked by Cqwet Dbdfte Prieš 13 valandų

Last reply by TyDraniu Prieš 9 valandas

Firefox will not play video on Linux

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0 Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Versio… (read more)

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Version 5.27.11 Qt Version 5.15.13

I've posted a description of my problem on the kubuntu forums: https://www.kubuntuforums.net/forum/newbie-support/help-the-new-guy/681835-firefox-eating-up-a-lot-of-cpu

Here is a synopsis of my posts on that thread to distill the most noteworthy symptoms:

I have snap Firefox installed.

$ snap list Name Version Rev Tracking Publisher Notes bare 1.0 5 latest/stable canonical✓ base core22 20240731 1564 latest/stable canonical✓ base firefox 129.0.2-1 4793 latest/stable mozilla✓ - firmware-updater 0+git.5007558 127 latest/stable/… canonical✓ - gnome-42-2204 0+git.510a601 176 latest/stable/… canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snapd 2.63 21759 latest/stable canonical✓ snapd thunderbird 128.1.0esr-1 507 latest/stable/… canonical✓ - $

If I start firefox from the shell command line, it runs fine. It runs the shell script in /usr/bin/firefox, which ultimately executes /snap/bin/firefox. Clearly that shell script is doing some configuration that I don't understand.

If I​ hit Alt-space I see the menu in the referenced screen grab (see attached).

If I select the first entry, to run firefox from the command line, it has the same effect as starting /usr/bin/firefox from a bash shell; it works fine. However, if I select the third entry, firefox does not play any video; I've mostly tested with YouTube videos that have actual video and audio.

I'm not sure what gets executed when I select the third option from the Alt-space menu. It appears from doing a "ps -ef" that it's the same /snap/firefox/... executable. But I'm wondering why is this entry in the Alt-space menu and how does it get initialized or 'configured' to run.

Additionally, if I do start firefox from the entry with the firefox browser icon, and it fails to play video, I must then uninstall firefox using snap and then reinstall in order to get video playback to work. That is, after a failed start, simply exiting firefox and restarting it from the shell command line will not work; firefox will not play video correctly at all.

I also noticed that on my PC desktop, "snap list" lists firefox as "firefox 129.0.2-1 4793 latest/stable mozilla✓ -"

But on my old Lenova laptop running the same kubuntu version, "snap list" lists firefox as "firefox 129.0.2-1 4757 latest/stable mozilla✓ -"

​I'm up to date on both systems via "sudo apt update"' and "sudo apt upgrade"

Even more frustrating, today, for the first time, despite starting firefox from the command line, video still didn't play. I had to uninstall firefox and reinstall it.

Asked by rhimb0h Prieš 20 valandų

Last reply by cor-el Prieš 10 valandų

I can no longer enter a query in the search bar.

Up until the last couple days I have been able, for years, to enter a search query in the search bar. It no longer works, but the bar is still there. Will this be fixe… (read more)

Up until the last couple days I have been able, for years, to enter a search query in the search bar. It no longer works, but the bar is still there.

Will this be fixed? Kind of a deal breaker for me. I have this functionality with other browsers.

Asked by mcloughlinbill6 Prieš 12 valandų

Last reply by cor-el Prieš 11 valandų

Rumble ?

Why doesn't Rumble work well on Firefox? Other browsers (Chrome) play the videos smoothly & quickly with no hangups or glitches, but Firefox constantly plays (eventu… (read more)

Why doesn't Rumble work well on Firefox? Other browsers (Chrome) play the videos smoothly & quickly with no hangups or glitches, but Firefox constantly plays (eventually) audio but not video - it hangs up on the thumbnail. If I refresh about a thousand times the video will play. I thought this was a Rumble issue, but the site is smooth and problem-free on Chrome. I love using Firefox! Is there a setting I need to change, or is there an update Firefox could do? Thanks!

Asked by robynramm Prieš 19 valandų

Last reply by jonzn4SUSE Prieš 15 valandų

Websites Saying "Access Denied"

When I enter a site like Sephora, Menards, Ulta, and Target I either automatically get an Access Denied error or get one when I try to navigate from the home page. These … (read more)

When I enter a site like Sephora, Menards, Ulta, and Target I either automatically get an Access Denied error or get one when I try to navigate from the home page. These websites also either won't let me log in to an account or will immediately kick me out of my account after logging in. I've tried everything I could find online and nothing has helped. I am on the latest Firefox software.

Here is an example of the error message: Access Denied You don't have permission to access "http://www.sephora.com/shop/makeup-cosmetics" on this server.

Reference #18.460dc17.1724630066.2ccd664f

https://errors.edgesuite.net/18.460dc17.1724630066.2ccd664f

Asked by rachelehleech Prieš 16 valandų

Last reply by cor-el Prieš 13 valandų

floating transparent block

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking … (read more)

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking Points Memo, and this morning Kanopy and the Zojirushi website. It often covers functions like login and search. I can *see* the buttons, but I can't click them through the transparent panel.

Asked by lxscheff Prieš 23 valandas

Last reply by cor-el Prieš 15 valandų

This site requires JavaScript

My Desktop crashed and I had to do a complete reset and reinstall of Windows Ten that deleted all my personal data. [It was a problematic event] Now, when I attempt to l… (read more)

My Desktop crashed and I had to do a complete reset and reinstall of Windows Ten that deleted all my personal data. [It was a problematic event]

Now, when I attempt to load certain pages like Gab.com or Facebook it states that JavaScript must be enabled. But, after checking about:confif gor javascript it is, in fact, enabled.

Asked by Bud Parker Prieš 1 dieną

Last reply by cor-el Prieš 15 valandų

opening Thunderbird email

When trying to log onto my outlook email account, I received this notification: "Login to server outlook.office365.com with username holly.diamonddan@outlook.com failed" … (read more)

When trying to log onto my outlook email account, I received this notification: "Login to server outlook.office365.com with username holly.diamonddan@outlook.com failed" What do I do?

Asked by p48vjfdpds Prieš 18 valandų

Last reply by Googlethunderbird Prieš 17 valandų

After using the search bar more than once or twice, it no longer funtions unless I close out firfox and re-open

After some of the recent updates, my entries into the url search bar work for 1-2 searches, then the search bar no longer functions until I close out firefox and then re-… (read more)

After some of the recent updates, my entries into the url search bar work for 1-2 searches, then the search bar no longer functions until I close out firefox and then re-open it. Then, again this repeats itself each time I use the Firefox search bar.

Asked by chief-fan Prieš 23 valandas

Last reply by TechHorse Prieš 17 valandų

Thunderbird v115 - Snagit Can't Use PrintScreen Hotkey

I use Snagit 2024 to capture the screen, since I'm in the support and documentation business. I just upgraded Thunderbird from v102 to v115.14.0. Now, when I press the… (read more)

I use Snagit 2024 to capture the screen, since I'm in the support and documentation business. I just upgraded Thunderbird from v102 to v115.14.0. Now, when I press the PrintScreen key it is suppose to bring up the Snagit capture cross-hair but it doesn't - it always did in TB v102. The worst part is if I click a dropdown menu then press [PrintScreen] the menu always stays open. Because I cannot use the [PrintScreen] key clicking on the capture icon in the Snagit menu closes the dropdown menu so I cannot capture it.

What in the world is Thunderbird doing hijacking the [PrintScreen] key? Or is it? Why doesn't the hotkey work for other applications? Anyone know? Thanks,

Asked by Bill Prieš 1 dieną

Last reply by sfhowes Prieš 22 valandas

Quick Filter Still extremely slow

Quick Filter is still extremely slow on the newest version of Thunderbird (128.1.1esr). I asked a question about this previously. It was reported as a bug (see links be… (read more)

Quick Filter is still extremely slow on the newest version of Thunderbird (128.1.1esr). I asked a question about this previously. It was reported as a bug (see links below) and it says in the report it was fixed, but the problem still seems to be there in the newest version. Any idea when this will be fixed, or if there is anything I can do about it?

There is a thread about it on reddit. https://www.reddit.com/r/Thunderbird/comments/1e6hryp/quick_filter_is_super_slow_in_128/

There was a bug reported, and it is listed as closed (solved). Here is the bug report thread: https://bugzilla.mozilla.org/show_bug.cgi?id=1908761

Thanks for you help.

Asked by Lynn.Kistler Prieš 1 dieną

Last reply by sfhowes Prieš 22 valandas

Thunderbird 128.1.1esr (64-bit)

Hi to all, after the latest update to 128.1.1esr (64-bit) the quick filter is very very slow and hangs the PC (WIN 11, 16 GB RAM and SSD) for 10-15 seconds. Thunderbird n… (read more)

Hi to all, after the latest update to 128.1.1esr (64-bit) the quick filter is very very slow and hangs the PC (WIN 11, 16 GB RAM and SSD) for 10-15 seconds. Thunderbird no longer responds and this happens all the time, also with different machines. The version before the update was just fine. Anyone with the same issue? Can you give me some hints/solutions? Thanks, Antonio

Asked by antonio.diguardo Prieš 1 dieną

Last reply by sfhowes Prieš 22 valandas

Thunderbird becoming unusable

I am a 20-year (give or take) user of Thunderbird, and it is getting almost unusable. I am hopeful someone can help. A lot of context.... My principal account is at Co… (read more)

I am a 20-year (give or take) user of Thunderbird, and it is getting almost unusable.

I am hopeful someone can help.

A lot of context....

My principal account is at Comcast (POP3; normal password), but a consulting gig has caused me to add a Outlook account (POP3; OAuth2). And I think that (along with Thunderbird updates within the past year) are the cause of my issues. And the only circumvention I have found is restarting. And yes, I have a large, multi-decade collection of e-mails in about 100 local folders.

Issues that appear intermittently:

1) Pauses (for instance, while composing e-mails) lasting up to 15 seconds where Thunderbird is unresponsive to keystrokes or other UI gestures. 2) Sometimes there are permanent "(Not responding)" lockups. Also there are times where the address book is inaccessible until Thunderbird is closed and restarted. Restarting is also the frequent cure for the persistent authentication issues. 3) Inability to access address book implicitly or via menu item 4) On start-up, generally both accounts get authenticated, but I keep getting nags to enter the Outlook password - If I ignore the nag, it pops up every couple of minutes. If I enter the password incorrectly, it tells me, but if I enter it correctly the login screen goes away, but login screen reappears within a few minutes. 5) Likely in conjunction with (4) above, I intermittently cannot send e-mails outbound to the Comcast account, with Tbird complaining about authentication; reentering the Comcast password does not help until I restart. 6) If (5) above happens, when I restart Tbird, I have to reenter Comcast passwords, even though I always select "remember password" 7) nstmp folders keep getting created.

Thank you for any assistance you can offer.

Jonathan

Asked by JonathanWexler Prieš 4 dienas

Last reply by sfhowes Prieš 23 valandas