Firefox Community Forum

Will 'someone' please call me back So I can explain my question more specifically? My security protection program states IT is unable to update (or indicate that my Mozilla browser account is already updated) my Mozilla Browser to version to xxx.x.2? Thank You

When I click on Add-On Support it says Page Not Found. That's pretty basic. Screenshot attached. This is not a button/link for a specific add-on, it's for Firefox as a whole.

Additionally, when I use LastPass, the LastPass icon does not appear anywhere I can access it, which is a basic feature that works properly in Chrome. I use this add-on multiple times per day which makes it very difficult to use Firefox as my main browser because I can't do 2-clicks to get to my passwords, I have to go to lastpass.com and login to their website, even though the add-on is installed.

Good afternoon. Tell me how to make sure that when I click on the url bar, a large search window does not open, and all search options are located below the search bar itself

After stupidly updatig Firefox, I found it DID NOT save my preferences and former settings. I went through Settings and set everything to what I think I had before, but now every, and I mean EVERY website is displaying ads that were not there before. I am uninstalling Firefox as soon as this page is exited and will be using Edge from now on. At least with MS, I know they are going to do their level best to annoy me. I expected better from Firefox. Bye!

I subscribed to an educational series that includes several kinds of presentation, including MP3, PDF, and video. The videos do not work. Not at all. I was directed to try a different browser, which I did: microsoft edge. The videos play using that browser.

I MUCH prefer to use Firefox -- do not like anything microsoft, but here we are, trapped in bill gates' monopoly.

I looked at "settings" but was not able to see anything there I thought would allow these videos to play in firefox. Be advised, I am NOT a computer person, so anything you might suggest, please be very literal, specific and define any acronyms -- do not assume I know anything about this stuff, because I don't -- I do not speak computer.

Again, I MUCH prefer to use firefox so I am hoping you can help me to watch these videos in firefox. The website is Goodness Lover (weird name, I know) it deals with diet, microbiome research etc.

thank you, Rick McBride wopela@earthlink.net

https://www.yourclassical.org/episode/2024/07/07/composers-datebook-john-williams. I get daily emails like this from this website that allows me to click a button and listen to a two-minute feature. Of late, the screen is wobbly and does not allow me to click the button. The website works fine on Chrome and Edge.

Hi to all,

On website at wordplay.com (like wordl but better) I use to be able to use my keyboard to type in my 5 letter words. Those letters would populate in the boxes on the screen. Now when I do that a little pink box comes up in the bottom left corner of my screen and my letters are shown there.

So, I have to manually select each letter on the simulated keyboard on the app with my cursor. I don't know what I did to change this. I have refreshed Foxfire but that didn't help. Image attached but system wont let me attach the pink box.

Thank you so much if you can help me with this!

Fire Fox browser js still not working right it dont change scenes you click on a link ^ it just sets there & spins back & forth at the top. I have HP warranty they looked at everything they uninstalled it & re installed it still does the same thing. Crome works fine HP says it your website all the up dates is what messed it up sowhy cant you fix it

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download that works is "Save Image As..." Even trying to download a picture with a download button instead of right clicking nets an immediate fail. I feel like I've done everything to try and troubleshoot it myself, but nothing seems to be working.

I've restarted my computer, ran Firefox in troubleshoot mode, refreshed and reinstalled it, checked for viruses and malware, tried both nightly and ESR versions, tried running them as admin, logged out of my Firefox profile, cleared my cookies and cache, changed and reset the download folder, ran a repair for Visual C++, and reset my windows security settings. I'm honestly surprised nothing has worked.

The only thing that I know I haven't tried yet it refreshing my entire computer, but that's my very far last resort because I'm able to download files just fine on Microsoft Edge. Only the Firefox applications have given me any problems, so if I were to refresh my computer and have the problem still not be solved somehow I'd be deleting everything to get nowhere.

If anyone has any other ideas to try that be very much appreciated.

For some months now I have been finding that, when I try to log on to the BBC website or the Youtube website using my default browser Firefox I get a timed out message. However, both websites usually open when I try for the second time. This never happened before. For both sites I log on from Windows 10 desktop icons. This defect is now annoying me so much I am inclined to switch to Chrome or Microsoft Edge as default browsers where the problems do not occur. I have tried a number of suggested solutions shown on line but nothing has worked to date. Before I switch default browser I will try further suggested solutions if anyone has any.

Hi, I am a big fan of Firefox Sync in general, and of the "send tab to other device" feature in particular. I have Firefox on all my devices (Android phone, iPad, PC, work laptop and a laptop in a cabin) and while I'm browsing, I do send tabs to other devices a lot, because it's a cool stuff to checkout, but not in the moment, or not in that context: news articles or blog posts discovered on the couch but relevant to work, some items I see in the shop but I want to check dimensions prior to buying, some cool idea to check out while at the cabin, etc. My day-to-day browsing experience relies heavily on that feature.

My issue is that one of the device (laptop in the cabin) is used only randomly, with sometimes weeks between it's turned on again. And after around 2 weeks, that entry disappears from the possible devices I can send the tab too. I do understand where it comes from, as it allows keeping a clean and meaningful list, I can live with that, no worries.

But is there a way to "keep alive" a device beyond these two weeks? At the minimum, something on the mozilla account's device list, like a "confirm still relevant" button next to the "sign out" one.

Thanks Dietmar

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?