Firefox Support Forum

I have been using [edited] @comcast.net as user name for Firefox account. I want to delete that email because I'm leaving comcast ASAP. I read instruction that say add a new email name as a secondary account and then delete the primary one above. I entered [edited[ @gmail.com. I got a message that said that account already exists. Since I didn't know that or remember any password for it, I entered [edited] @gmail.com and said "forgot password." I changed it Now Firefox won't let me in using the [edited] @gmail.com account. Would appreciate any help you can offer.

After updating Firefox, when searching on Google, it no longer recognizes my location. I'm in Minneapolis, but when I bring up maps, it shows Austin TX. I did try to update my default location on my computer, but it still keeps showing my location as Austin TX. Maps works fine on Microsoft Edge

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP

Thank you

You haven't installed the plugin or it is not the latest version.

Please click download to download the latest plugin.

Please close browser before plugin installation.

27 June 2024 17:41 MDT

the latest updates to firefox have ruined access to youtube videos causing extensive loading delays and in some cases not allowing the youtube article to load at all using DuckDuckGo youtube runs fine

When trying to login to my AT&T account from fire fox the page continually refreshes and will not load. Microsoft edge will login fine. Anyone know the solution?

Why doesn't developer edition doest have a flag like web security disabled like in chrome to bypass cors issues for local development . I am planning to switch from chrome to mozilla but now I am disappointed because I can't use it for my local server development..

Hello everyone, I have had a problem for a few weeks on the X platform. Some buttons no longer appear, notably the edit button on an image post or the "see" button for a hidden account (see images attached) Does anyone have a solution? I uninstalled ALL the extensions and restarted the app, but nothing works! Thanks in advance

Firefox : 127.0.1 (64 bits) Mac mini M1 2020, mac osx Sonoma 14.4

I need to create a pdf file to share with an agency in another country that does not have Firefox. I am unable to create a simple pdf - all of the files are automatically Firefox pdfs. All attempts to convert this file to a regular pdf have failed. Please help!

This is a repeat of a problem that I posted a couple of weeks ago. I am unable to log in to my New York Times account on Firefox (other browsers work fine). I have reset the password several times but it still doesn't work. I had a response to my previous question that led me to disable Total Cookie Prevention for that site. Thereafter the Times seemed to work properly and I stated that the problem was fixed. However, the fix lasted for only a short time and it is again acting the way it previously acted--I can't get past the first page to the full stories. There must be something else at work, but I have no idea what.

Similar to this post: https://support.mozilla.org/en-US/questions/1417523

This issue is only on two computers (24" iMac running Sonoma) - others at the client site work normally.

Client has up to date Firefox (127.0.2 - also tried latest ESR) full screen with multiple tabs - config set to use system print dialog by default. Print - print dialog opens, print is sent. Tabs are now greyed out, cannot type in text boxes. Changing context (opening and closing About Firefox) restores normal function.

set up a new profile - same issue.

Any suggestions?

I recently switched from windows to Linux, and was using it for 3 months now. It was due to window recall Feature. But still i was using chrome as default and daily browser. I wanted to explore firefox, its great actually, except 2 things which might need me to switch back to chrome or brave.

1. it don't have fu**king Profile switch, I mean i use 11 Profiles On Chrome, most people still use 2-4 profiles, how can we move to a browser that dont support profiles. I know we can add profiles by "about:Profiles" I tried it. It worked but guess what? To switch profile i have to manually go to that page to launch it. So much time consuming and frustrating. Why not simply add a btn on profile pic like chrome to switch profiles?

2. Add-ons is good thing, but there should be a way to install things from chrome web store, i not found any.

If firefox can fix these two things firefox can simply grow back to 30+ % market share, but if not people will just test l;like me and go.

why do i get a message that firefox has crashed. what has happened. i am not satified with firefox. it is very slow and sometimes crashes.

but the main question is: what can i do right now.

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no reason I can discern, it now saves any non-English screenshots with something like this "Screenshot 2024-06-23 a[...].png" instead of "Screenshot 2024-06-22 at 08-02-28 Politics Policy Polit[...].png" (usual for English text and what I used to get with all languages).

Which means I have to manually rename screenshots. Does anyone know how I can fix this because I am working on a project with lots of screenshots for topics from different languages?

For two days will tab crash for TikTok. For years, will not allow access to certain sites and no contest entries for the last few months. Worked before. No phone help and to download the browser doesn't work. I was upset as won't load TIktok and I NEED IT as use it daily. Please fix it ASAP!! I wasted time contacting Monzilla, as was only link for Firefox. They told me no help wasted today.

Elaine [removed]

Copying text with the latest version of Firefox 127.0.1 (64-bit) does not catch all lines of a page and its text the marking of these lines are ignored the same page text works if using Chrome

Those marked grey (in attached file) are the only that are captured as all the rests are left out even if they was intended to be marked .

Any help would be appreciated!!!