Thunderbird Support Forum

I'm using a VPN on my computer and phone and when I try to connect to the mail server, Thunderbird gives me an error saying that the mail server has disconnected. But when I disconnect from the VPN, everything works. This happens only with one mail server, on the others everything works OK even via VPN.

However, the the mail from this server is coming to my phone (where I use K-9 Mail).

I also tried to connect to the mail server via openssl, with the command "openssl s_client -connect mail.server.net:993 -crlf"

The connection is successful (when I'm on the VPN), but when I enter the command "a LOGIN my.username MYPASSWORD", it gives an error:

a NO [UNAVAILABLE] Maximum number of connections from user+IP exceeded (mail_max_userip_connections=20)

I have set the "Maximum Number of server connections to cache" to 1 in Thunderbird, I have set to check for mail every 12 minutes (it already was 15 minutes on the phone before), and it is still the same.

Any idea how to solve the issue? I am connecting to this server with the same username and from the same (VPN) IP only from my phone and my computer, so I find it really strange that there are more than 20 simultaneous connections...

TB v115.9.0 unwanted https: links have started to appear in most relevant text of TB emails that I receive (underlined and in blue)

Home <https://xxxxxxxchen.co.uk/> -- a quick and easy meal <https://xxxxxhen.co.uk/air-recipes/>? these two links were not included in the original messages. any advise please?

Thunderbird's Calendar displays time for events from Google's calendar (probably other network calendars too) incorrectly. For example, i create an event with "New Event", select "Calendar: <my gmail account>" and set "Start: 15:00", "End: 16:00", then "Save and Close". Thunderbird Calendar displays it as from 16:00 to 17:00. "Use system timezone" is selected in Calendar settings. When i open "Edit" dialog for the event, time in "Start:" and "End:" fields is also incorrect (16:00 and 17:00 respectively). However, when i go to "Options" and click "Show Timezones" it becomes correct (15:00 and 16:00). Disabling "Show Timezones" leads back to incorrect time. Web page and other applications display time for the same event correctly (as i set it during creation). The same error for events created not by Thunderbird but on web page or other applications. Thunderbird 115.9.0.

Hi, ubuntu 22.04 thunderbird 115.5.0 (64-bit), firefox firefox-120.0.r20231129155202-x86_64.AppImage. Just replaced snap-firefox with appimage and now links in emails don't work. New firefox window opens but no url is loaded. I would expect the link would open in a new tab in the already open firefox. New firefox picked up all the old config files after a bit of editing.

Thanks Jim

I've just moved to Fedora 39. First tried installing the official fedora Thunderbird through discover and Thunderbird found my profile, created menu links to calendar, chat, address book, tasks, but they go no where. Uninstalled, tried the flatpak. Initially my .thunderbird file was not found and I had to manually relocate it into the new flatpak Thunderbird folder. Thunderbird then found my profile but calendar, chat, address book, tasks are STILL missing even though their menu links exist.

I've searched for solutions and in every one of them I have some important missing part i.e. lightning listed in addons(to remove and then re-add, its not listed there so I can't), find the "extensions.installedDistroAddon.{e2fda1a4-762b-4020-b5ad-a41df1933103}" in my advanced settings - remove (no remove setting, only true or false, a sub menu where I can set its type, and a trash).

Any advice?

I have been using Thunderbird for many years, and really like it - until two recent updates (sorry!). I am running Ubuntu 22.04, and Thunderbird 115.4.1. One now has a column taken on the left which is unnecessary, and a section at the top which is above the menus with e.g. File... but I would like my File menu at the top, as it used to be. The second issue is more frustrating - the search facility, where one can find the emails being sought, allows me to search by many options, and I was able to display the results sorted by subject, size or my normal was by date, but I never use the message threads as that is rarely of interest, and I can sort on that using the message subject if needed. Now, when I search the results are ONLY in the message threads, and if I try to sort by date, I lose all information, and the ONLY option is to see the messages by thread which is no use to me! How can I restore good old Thunderbird - the version I enjoy using (or have the functionality I had restored)?! Many thanks,

Ok, let me begin. I just lost my boot drive (just the OS) my home directory is on the drive= /export/home/harrison so all I need to do was tell Thunderbird to use my existing email account which when in with out a problem. so I tried to install my main email account so I said existing account and entered my credentials. which are incoming server: IMAP (imap.gmail.com) #993 SSL/TLS OAuth2 and my user name outgoing server: (smtp.gmail.com) #465 SSL/TLS OAuth2 and my user name then click done..... and that when I get this stupid message. "Incoming server already exists"

I just upgraded to 115 and now Thunderbird is not usable any more. I have a HiDPI 4K screen, KDE Plasma and Wayland. Everything in Thunderbird is HUGE! It cannot be used. All other apps, including Firefox scales right, without issues. What can I do?

Operating System: EndeavourOS KDE Plasma Version: 5.27.6 KDE Frameworks Version: 5.108.0 Qt Version: 5.15.10 Kernel Version: 6.4.3-arch1-2 (64-bit) Graphics Platform: Wayland Processors: 8 × Intel® Core™ i7-10510U CPU @ 1.80GHz Memory: 15,3 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics Manufacturer: Dell Inc. Product Name: XPS 13 7390

It looks like Thunderbird updated itself a few days ago and the 'get new messages' (or 'get new mail') button has disappeared. 'F5' works, but I'd like the button back. Can do?

Thunderbird: Folder with 119 message, need to send all 119 messages to an e-mail from Local box called "Fraudfiles". I can not see any way to do this in Thunderbird e-mail.

I recently installed the Flatpak version of Thunderbird Version 115.0.1.

I can no longer start Thunderbird from the command line. It is supposed to run by using the command flatpak run org.mozilla.Thunderbird. When I issue this command nothing happens.

I can however start Thunderbird by using rofi. When I use rofi to start Flatpak Thunderbird, it runs perfectly.

I do not have any problems with any of the other Flatpak applications that I have on my system. Prior to updating Thunderbird, I did not have any problems with the Flatpak version of Thunderbird that I had installed. It is just this new version of Flatpak Thunderbird that is giving me problems.

I am running Debian Linux version 12.

I am looking forward to have version 115 but flatpak package is not updated to version 115 instead, it shows old version 102.13.0.

When will the flatpak version will receive the latest release?

Please let me know.

Regards!

I'm a *long-time* TB user and have recently upgraded to 115.0 (BuildID: 20230711125218) on Linux (Kubuntu 22.04.2 LTS). I have multiple accounts configured to use the unified folders inbox. When in that unified inbox, if I delete an email, it stays in the message list instead of disappearing, although the focus changes (the message entry line was highlighted in blue background with white text, and is now in black text on a gray background). The message pane shows the next message as it should. If i click on the message list entry line for the deleted email, nothing happens in the message pane (it still shows the next email), although the focus does come back to the message list entry line. This does not appear to happen when I am in the inboxes of my individual email accounts, but only happens in the unified folder. When I return to the unified folder inbox from the individual account inbox, the deleted message is gone. Thanks for any help.

Whenever I click on my main combined inbox, it seems to "search" my email account. The task takes up a lot of the CPU and the program will become unresponsive and sometimes it even crashes my GUI.

I have two Firefox email systems. One works perfectly. The other suddenly stopped showing the screen of inbox messages. I can scroll over the blank space and the message will display in the lower part of the monitor, but not in the upper screen of subjects, sender, date. How do I return to default setting?

My wife shares my computer with her own account and email address in Thunderbird. When she sends me an email, my name instead of hers is listed as the Correspondent. Can that be changed to her own name?