Thunderbird Community Forum

Hi, Why do I have to click twice in a row on a message in the trash that I want to delete? This is how I do it: The message is moved to the trash and should be deleted from there. I mark the message in the trash and then click once on Delete at the bottom right. A window appears asking if I really want to delete. I then click once on Delete and neither the window nor the message disappears. Only when I click on Delete a second time do the window and the message disappear from the trash. What could be the reason for this and how can I fix it? Thank you for a useful answer. I don't have much experience with IT and Thunderbird. Regards Manfred

I returned from holiday to find a new version of Thunderbird running on my PC. All the old email folders going back to 2017 and all my emails prior to 14 Aug. 2024 were gone! I don't have a back up of my hard drive. Is there any way to retrieve the folders and emails? Cheers Chris

We had 6 or 7 address books yesterday. Today we have two. We had at least 1,400 contacts. Now we have about four hundred...Business contacts, clients, HOA members. Auto fill of existing email addresses no longer happens, and especially this morning a new client's address was saved, we had been writing back and forth and all that info disappeared.

There were about 1200 emails in the main view yesterday. Today much smaller. I was told mozilla is quitting.

 Is mozilla disappearing and dead ?   We are very sad.  

We use mozilla to run this business. This hurts.

Thank you.

I lost my hard drive and need to load everything new. I have an older B/U copy that I would like to import all data from prior to importing my pending pop3 E-mails from Yahoo. What would be the procedure?

I am using Thunderbird Beta 130.0b1 64-bit on Windows 11 Pro 10.0.22631. I have a KVM attached. My basic setup is, when the main PC (my home PC with the above specs) is connected to the KVM, I get my main monitor in the center screen with a secondary monitor on the left. When I switch the KVM, my center monitor shows the macbook on the right side (work monitor). When I switch back to the Windows 11 computer, everything goes back to the previous position except Thunderbird.

Here is something I've tried so far that seems to fix it, but it is odd that no other applications have this problem. If I make the secondary monitor on the left my primary monitor, and dock thunderbird on the left half of that monitor, when I switch the KVM to the macbook and back again, it seems to remember correctly where Thunderbird belongs (along with every other app). But if I go back to having the large center monitor the primary display, and switch the KVM away and back, everything goes back to where it was except Thunderbird for some reason.

I tried to run the system with the left monitor as the primary for a while and I use keyboard shortcuts too often which end up popping up items over on the side monitor all of the time which is more irritating. So I am wondering if there is something built into Thunderbird that specifically conflicts with remembering it's position when the KVM switches back.

It seems that the real problem is the fact that the center monitor is not only disappearing, but that the center monitor is switching between being the primary monitor and then suddenly being unavailable. Like Windows 11 is trying, only in the case of thunderbird, to remember it's last position relative to the primary monitor as opposed to its position relative to the last time the computer ran in a specific monitor configuration.

Thoughts? Should I report this to Microsoft maybe? Since this only happens with Thunderbird, is it something built into Thunderbird?

The STAT command did not succeed. Error getting message number and sizes> Mail server pop.gmail.com responded:[Auth] invalid credentials. This is the message I am receiving after removing all Thunderbird (because stopped working) and downloaded new installation. I have been trying to get Thunderbird to work for the past week and have tried everything i can think of. Thunderbird help is appallingly bad!

I have just received an email that contains the email addresses for all members of an organization I belong to in the to address. Is there an easy way to get all of these addresses copied to a mailing list in my address book?

Hey Folks. I have a couple of questions about email threading. I did try to search this before I posted

1) I have such long email chains that when threaded, the email at the bottom (new email) gets hidden behind the next column. I would like to change the order so that

• A)new emails go to the top of the inbox list (or the whole chain does)
• B) inside the thread, the new email is at the top of the list, so that the old emails are pushed under the next column instead.

I tried changing some of the "mailnews...." settings from 1 to 2 and 18 to 21, but they didnt really have the effect I thought they would.

Also, Im not sure why, but sometimes a member will reply to the thread, change the subject line, and send a new email. So the new email has remnants of the old thread, but a different subject. For some reason, these emails are placed in the original chain, however indented more to the left, instead of being placed in a a new chain. Is there a way to change this so that a new subject has its own chain?

Thanks for your help

I added the repository ppa:mozillateam/ppa, but it installs the Thunderbird 115 instead of the latest 128. Is there any way to install Thunderbird 128 from a PPA? If not, will it be updated some day? Alternatively is there any deb version available of Thunderbird 128?

Thank you.

I recently upgraded to Thunderbird 128, and now I have very strange things happen when I filter messages. After I type one or two or sometimes three characters into the Filter field Thunderbird freezes. If I continue typing the additional characters don't appear in Filter, nothing happens in filtering, and my mouse cursor disappears when it is in the Thunderbird window (it appears normally if outside the window). After several seconds everything starts working OK, and my messages get filtered.

So, in the end I can filter messages, but this freezing is frustrating and a waste of time.

Installing Thunderbird on a new Laptop fails: The e-mail address is correct, as is the password. The following message appears : Settings were found in the Mozilla IISP database. After clicking: Done, the error message appears: Login to the server failled. The configuration, user name or password may not be correct. According to my settings, however, evrything is correct. What can I do?

weber-achim@web.de

My Yahoo mail (used to be Cox) was working fine until the weekend then started giving me a pop up asking new log in as mentioned in another query: https://support.mozilla.org/bm/questions/1459534

where the "Thunderbird" log in page runs through several URLs (Yahoo and Google among them) and winds up on a URL tsdtocl.com which a couple of sites flag as malicious. NoahSUMO suggests running an AV scan.

I ran MBAM pro (scan for rootkits), Malwarebytes adwcleaner, Sophos Scan and Clean and received clean on all. Haven't run HitmanPro as it messed up my computer several years ago when I tried it.

I tried moving mail from the inbox of one of the accounts (I have several) to a Local folder, deleting the account, and creating a new account (thinking maybe something would be different?). Of course, it wasn't. The login page winds up on the same URL: tsdtocl.com

My Mailwash Pro had suddenly stopped connecting to the Yahoo accounts over the weekend as well.

Regarding thunderbird in your new version 128.1.0 esr 64 bites. In fast filter for search messages. The mail block and stop working for 1 to 5 minutes. Please check and resolve the problem. Thank you in advance !

Have a nice day !

Hi,

I recently came across the Thunderbird versions are being mentioned as "esr".

In 115.0 version, I see "esr" is added from the 115.10.2esr to 115.14.0esr, the latest version. I also do not see any change in the installers provided. I would like to understand what is the difference between the previous versions and the versions with "esr"?

In 128.0 version, I can see only 128.0.1esr and 128.1.0esr. Is there no normal updates? Now only esr is supproted?

I had version 115.0 installed but I was able to upgrade to 128.1.0esr without any issue. Is this supported?

Regards, Asif

I've had problems with the new version of TB since it was launched. When I try to fill out an email recipient it takes 30 seconds to a minute to locate the person. When I go to my calendar it shows as empty until I reboot TB.

I would like to start again on a new profile, but I have a huge legacy of emails and calendar entries going back to 2008. So I would like to port those parts only and leave the rest behind. How do I do this?

Recently i updated my Thunder bird account and have to say the worst thing i have ever done .. I use win 11 not by choice .. What has happened is i have lost everything i had saved and now do not get emails .. I had to reinstall my mail accounts but the pass words do not work and new pass words are the same.!! Deleted thunder bird and re installed it only to get the same Thunder bird set up . I have had no mail for a couple of weeks now which is a problem as i get messages from from my trade accounts !! Now can some one help with this problem ?? Regards Honiton ..

I periodically can not send emails, the message displayed is: An error occurred while sending mail: outgoing SMTP Too many concurrent SMTP connections

Please advise Thank you in advance

Hi all,

I see lots of posts about emails disappearing but none exactly fit my situation.

I find messages disappearing especially when I move them to another folder. My config is TB115.10.1 Been using TB for countless years as an excellent app. After update 115 it has turned into a real mess for me. Always been POP accounts. Gmail is the server. All mail left on the server unless I delete it. I create a new POP account every year to keep track of emails by year. Have lots of folders to place the inbox messages.

For about a week now, when I mark as read and move a message to a folder. Say Paid" or "Cars", the message is no longer visible or selectable. I have read/unread/folder size turned on under my Inbox. So I know the missing messages are there in the folder but I cannot see them or select them. Some of the folders contents have completely disappeared. This a disaster for me. Has just started happening but was working fine before this TB update. Never happened before.

I will appreciate someones kind help.