Thunderbird Community Forum

Hi all,

I see lots of posts about emails disappearing but none exactly fit my situation.

I find messages disappearing especially when I move them to another folder. My config is TB115.10.1 Been using TB for countless years as an excellent app. After update 115 it has turned into a real mess for me. Always been POP accounts. Gmail is the server. All mail left on the server unless I delete it. I create a new POP account every year to keep track of emails by year. Have lots of folders to place the inbox messages.

For about a week now, when I mark as read and move a message to a folder. Say Paid" or "Cars", the message is no longer visible or selectable. I have read/unread/folder size turned on under my Inbox. So I know the missing messages are there in the folder but I cannot see them or select them. Some of the folders contents have completely disappeared. This a disaster for me. Has just started happening but was working fine before this TB update. Never happened before.

I will appreciate someones kind help.

Since the update of Thunderbird 128.1.0esr (64-bit) it freezes every couple minutes on a profile with 3 email accounts. One - no longer used - has about 2300 emails and is kept to access old emails.

The second is my primary Gmail account with 4351 emails in Inbox and 2234 in Outbox. Inbox shows 1.2 gb and Outbox 911 mb. The freezing has caused very significant challenges with reading and sending emails due to the freezing. As it is my primary email it is extremely concerning. And I am in the middle of a couple huge projects so I am getting a lot of emails.

The third is minimal with 26 emails.

I know it is not the number of accounts in the profile as I have 4 other profiles with more accounts and none of them freeze at all. (I manage/monitor other websites and keep them all separate.)

Also as others have noted the Filter function is doing weird stuff and rarely works properly anymore.

my head is spinning with trying to understand. i changed the authentication to oauth2 but can't seem to find out whats wrong and my dislexia is making it so hard to figure out.

Have used Thunderbird with Comcast/Xfinity for over 10 years. I can receive all of my email on Thunderbird. About 6 months ago I started to not be able to send emails from Thunderbird sporadically, but it has escalated to the point of not being able to send emails of my comcast.net accounts at all. From my gmail accounts I can send messages just fine through Thunderbird. Three weeks ago I spent 2 hours on the phone with Xfinity. Reset all the passwords, checked all the settings, etc etc. For the rest of that day I could send all emails through Thunderbird. Ever since that day, same problem. I spent another 2 hours on the phone yesterday with Xfinity and they are sending my issue to a 3rd or 4th tier support person. They say there is no guarantee they will find a solution and that I won't hear back until Monday or Tuesday. Also this is the same problem on 2 different computers. One computer has the newest Thunderbird update to version 128.1.0esr and the other has the last version of Thunderbird as 115.14.0.

Here is the exact error message I get when I try to send an email:

Sending of message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-s2p-647654.sys.comcast.net resomta-s2p-647654.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available.

The numbers after s2p- change for each attempt to send an email.

Believe me I have tried all sorts of different settings and I have read practically all of the solutions I could find on Mozilla's support forums and articles.

Really need help on this one. Jennifer

Thunderbird was configured to send & receive via Cox /yahoo mail. Worked until recently but can no longer send or receive.

Please advise. Best Regards, Leigh Wax

TB 115.14.0, Win 10 22H2, desktop PC, POP3 from gmail...

I select one of my gmail accounts in TB and click Get Messages. It downloads one or a few emails from gmail and then suddenly the Windows hourglass appears and the banner bar at top of screen which says: "Inbox - (email account)@gmail.com - Mozilla Thunderbird" shows (Not Responding). After ~10-15 sec, downloading resumes normally and all messages accessible.

Happens with all 3 of my gmail accounts and all use same settings: Server type: POP Mail Server Server Name: pop.gmail.com port 995 Connectivity Security: SSL/TLS Authentication: OAUTH2

No TB add-ons installed, Windows Scanning is disabled in TB, running Windows Defender. Lots of free disk space, 16 GB RAM...

Tried TB troubleshooting but nothing found. Have run various Windows checks (eg, DISM and sfc) with no errors and problem continues.

Suggestions?

Thunderbird is taking a photo attachment from one message and attaching it to all new messages that I open, replacing the message text with the photo. Restarting Thunderbird and restarting the computer did not help.

I've tried restarting and reinstalling Thunderbird but no change in this blockage since Tuesday. I am running Windows 11 Pro and Thunderbird 128.1.0esr (64-bit). Downloading chunks of email from Comcast and trying to import them doesn't work. Please advise as I am stuck. I will check your answers on Comcast server as I can not read them directly.

I have 5 email accounts we will call them A, B, C, D , E

Sometimes my A account doesn't want to connect, and it appears to just stall on that one account.

Is there a way to have the accounts download in a different order say start with D, then E, then B, A, C?

I know I can rearrange them in a different order on the left panel, but it still wants to download in the ABCDE order.

How might one be able do that?

Thanks

To start, I do receive most of my emails intact. However, there are the occasional email only partially appears. I see enough of it to know who it is from. As an example, I get a bill from xfinity and only what appears to be the graphic part shows up, but, the details of the body of the email do not appear. So I don't know what they want to tell me. All this is in regular Thunderbird. That being said, when I open Thunderbird in troubleshooting mode the full email is then visible. I have tried the reset everything and nothing seems to work. I have taken to only opening Thunderbird in troubleshooting mode as then I am assured of seeing the full emails, text and graphics. Maybe you can help me adjust something to fix this problem. Oh, I am using windows 10 on a pc. Thanks, Dic Bason

I was working with Tools->Message Filters to add another domain name into the account's e-mail address line vi the Edit... button. I did something I am clueless as to what it was, and now ALL an this account's INBOX contents are in JUNK

• running a test send to this account, the incoming mail automatically goes into the JUNK folder.
• JUNK now contains all INBOX contents (going back to 2014) as well as messages manually tagged as junk/spam
• copying-pasting one or more Subject lines from JUNK to INBOX doesn't work
• all mail stays in JUNK and nothing stays in INBOX
• somehow it's as if I've made INBOX be a symbolic link to JUNK.
• this happens on all my machines:

-- Mac running Monterey 12.6.1 with Thunderbird 115.10.1 (64-bit) -- Mac running Monterey 12.7.6 with Thunderbird 115.10.1 (64-bit) -- Mac running Sonoma 14.4 with Thunderbird 128.1.0esr (64 bit)

In this account's Tools->Message Filters, clicking Edit for SpamAssassinYes, and then not doing anything and simply clicking OK, a notifier window comes up stating:

Search Terms Invalid This filter cannot be saved because the search term "Junk Score Origin isn't" is invalid in the current context.

I've never intentionally edited the SpamAssassinYes Filter

HOW CAN I RESTORE INBOX TO FUNCTION CORRECTLY?

I am running Tbird and I have numerous email addresses. Does my profile contain all those email addresses, pasworkds etc, or does each email address in TB contain a profile for that email address