Thunderbird Community Forum

I'm running TBird 128.1.1esr, but the problem I'm having occurred even before the last update. I'm trying to authenticate an organizational outlook office365 email account via OAuth2. The internal browser fails to load the organizational page and, instead, presents a box for credentials which fails. Is there any way to stop TBird from using its flawed internal browser engine for authentication? Note that setting the preferred browser for links in emails has no effect on TBird's choice to use its internal browser in this case.

Thanks

My colleague, like me has been using Thunderbird for years, thank you. He has just purchased a new printer (Epson 2200) and he can no longer print any emails. Clicking on print brings up the box with 'Save to pdf' the ony option. We have gone into Troubleshooting Information and the printer appears in the print_printer line. We have also tried clearing the 'Clear saved print settings'. After we restart TB, no change, still unable to print with 'save to pdf' the only option. We have removed and reistalled the printer, which will print anything else outside of TB.

TB is up to date with the Nebula version. Windows 11 on new Acer Laptop.

Can you help?

Thank you

Don Semmons

Hello

Recently my 'search messages' has become increasingly unreliable. This may have been since Nebula auto-installed, but I can't be certain. The problem has happened occasionally in the past, but never regularly.

I usually search all local folders and often now it doesn't find mails I know exist. It will sometimes find them if I then search a likely folder [and its subfolders]. But even when the result appears to be complete it often continues searching till stopped.

Please can you suggest any reasons and fixes?

Global search still seems to work, but it's hard to be sure, and it's far less user-friendly.

Thank you.

Mrs F

TB 115.14.0, Win 10 22H2, desktop PC, POP3 from gmail...

I select one of my gmail accounts in TB and click Get Messages. It downloads one or a few emails from gmail and then suddenly the Windows hourglass appears and the banner bar at top of screen which says: "Inbox - (email account)@gmail.com - Mozilla Thunderbird" shows (Not Responding). After ~10-15 sec, downloading resumes normally and all messages accessible.

Happens with all 3 of my gmail accounts and all use same settings: Server type: POP Mail Server Server Name: pop.gmail.com port 995 Connectivity Security: SSL/TLS Authentication: OAUTH2

No TB add-ons installed, Windows Scanning is disabled in TB, running Windows Defender. Lots of free disk space, 16 GB RAM...

Tried TB troubleshooting but nothing found. Have run various Windows checks (eg, DISM and sfc) with no errors and problem continues.

Suggestions?

I need help debugging a problem with IMAP folder subscription.

One of my Gmail accounts on Thunderbird 115 keeps re-subscribing to "All Mail". This happens about every second day, and Thunderbird starts re-downloading all messages in the "All Mail" folder until I unsubscribe again.

My two other Gmail accounts for which I unsubscribed to "All Mail" do not have this problem.

I have unsubscribed from the "All Mail" IMAP folder several times (right-click on account > Subscribe ... > uncheck the "All Mail" folder > click OK). I have tried deleting OR not deleting the "All Mail.msf" file (while Thunderbird wasn't running, of course). I have tried refreshing the IMAP folder list (right-click on account > Subscribe ... > click Refresh). I compared the server settings of this account to settings of other accounts which don't automatically resubscribe, and found no difference. I cannot find why this account does this. Unfortunately, it's my most active account.

How can I find what causes this, and fix it?

Thanks,

- Martin

Thunderbird updated last night to 128, and now all I get for messages is a blank screen. Changing the theme doesn't help. Messages are downloading correctly -- I just can't see them. Help!

Hi there, I have installed Fedora on my desktop and CAElinux on my laptop. In my laptop I have Thunderbird and for a while or subfolders were there. On my desktop I decided to try Kmail and all the subfolders disappear which most likely is because i didn't know much about Kmail. Then I tried using thunderbird on the desktop with the same settings that where working on the laptop and the subfolders dissapear. Then I turned on my laptop while my desktop was on and thunderbird on, and when i started Thunderbird on the laptop the subfolders disappeared. Seems like a domino effect. Now all the email are shown in one big list. If I open the email on the internet through the email provider all the subfolders are still there. Now I have removed Fedora from my desktop and installed an identical setup as the laptop. I don't dare to start Thunderbird on the desktop until i have recovered the subfoders in the laptop and I know that I am following the right path. Could someone please tell me how to recover the subfolders. Do I need to remove Thunderbird and re-install? If do so what other folders do I need to delete and where do I find them?

TMC

blabla

To reply please press here

When i open uppercode in browser Firefox and push the hyperlink, Thunderbird start correctly a new message with content (subject and body). When i receive uppercode as message in Thunderbird and push the hyperlink, Thunderbird open an empty window (and from now all messages are empty). After restart Thunderbird all messages are visible again. Is it a bug?

I am running Thunderbird Desktop Version 128.1.1esr | Released August 21, 2024 with Windows 11 Home 23H2

I'm trying to copy the data from a PC running xubuntu 2022 onto one running Ubuntu 2024.

I'm following the instructions here (https://www.google.com/search?channel=fs&client=ubuntu-sn&q=moving+thunderbird+data+to+a+new+computer) and all seems to work up to and including "On your destination computer" step 7 (Close Thunderbird). Step 7 "From your Thunderbird profile folder in File Browser, go up two levels" - this sends me to "Common". Step 8 Right click inside the folder, then select Paste.

Here's the problem: we're not told what to click on, but I assume it's ".thunderbird", which only contains 11 items although apparently 348 were transferred. Clicking on empty space (I tried that in desperation) doesn't work. I'm probably overlooking something obvious, but I can't see what that might be. Any suggestions gratefully received. In the meantime, I will keep trying and if I somehow get it to work I'll let you folk know.

Running Thunderbird v115.14.0. Edit single event. No [Save] button, only [Send and Close]. This doesn't appear for a recurring event, which displays [Save and Close]. Not good.

I'm using the current version of Thunderbird with Windows 11. After changing some Thunderbird settings, I suddenly found that addresses no longer self-complete when I begin an address in an e-mail. The addresses are all there in the address book, but not "connecting" to my mail. Please advise what I need to do to get the addresses working again. Thank you!

I need to create a recurring event in Thunderbird calendar, the event occurs every month on the 3rd last business day of the month. Is there a way to do this? Or, is there any plan to create such an event function?

Hi,

I've been using Thunderbird for a while now, and while I generally like it, there is a huge problem: Sometimes, for no apparent reason, it doesn't retrieve any emails from either of the two accounts that I have connected to it. This happens maybe once a week or so, and it can take a few hours for me to notice, because it simply looks as if no new emails would be coming in - which is perfectly possible. But then someone tells me they sent me an email two hours ago, or I shut down the computer, and when I reboot it later, several emails I retrieved that should have been in my inbox much earlier. Once I notice the malfunction, closing Thunderbird and launching it again will fix the problem. But I'm a freelancer, I could miss important emails or job offers, so I need my email client to be reliable. Is this a known issue? Any idea what I could do?

I have Windows 10, by the way.

Thanks

See attached image. Every time I start Thunderbird or refresh my emails, it attempts to delete a folder called "temp", and then fails to poll it.

The folder is not listed in Thunderbird or the Gmail web interface. I deleted it manually a long time ago. For some reason Thunderbird seems to be remembering it.

How do I clear this phantom folder out of my profile?