Firefox Support Forum

I have an older laptop with very little memory, so I keep Firefox closed when I'm not using it. Both MS Hearts and MS Mahjong periodically open it to display their webpages. That brings play to a halt, and the game freezes, and sometimes crashes. Is there a way to block them from opening Firefox?

I have not updated my build to the 118.0.2 version yet, the reason for that is because I've read a couple of reports of people suggesting that the 'Show tab previews in the Windows taskbar' from 'Settings > General > Tabs' is enabled by default, and thus there is no longer an option to turn it off.

I don't like to clutter my taskbar with tab previews, that's why I've always kept 'Show tab previews in the Windows taskbar' turned off.

Is this true? or is the option to keep 'Show tab previews in the Windows taskbar' on or off still available in the 118.0.2 version?

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothing other than a blank page. Luckily for me, this has happened in the past and I have a Bookmarks Menu folder with my default tabs saved. Even so, it's still frustrating.

I am running Firefox 118.0.2 64 bit on windows 10 22H2. For one particular website I get a 403 error on Firefox, the site opens normally on Edge. I do not have any add ons or extensions that block websites. I have cleared cache and cookies and tried to open the site in troubleshooting mode, no luck. I have also disabled BitDefender, same results. Any suggestions are appreciated.

After the last update clicking on a bookmark no longer opens the site. My bookmarks are all there they just don't work. Anyway to fix this or should I finally move to Chrome?

Am I understanding this correctly?

HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favicons, but HTML backup does?  

So, what I can do, is restore my (saved) bookmarks using JSON backup, then restore the HTML backup, this would get my tags and annotations, and the website favicons back? But the downside, I will need to remove duplicates?

Hi; Search engine does not open in new tab. This is not how it used to work. Not sure when this started, possibly when windows updated to Win11(2 weeks ago), but not sure. I think there used to be a setting for opening a search in new tab, but I can not find it. I have "Add search bar in toolbar" checked. I use DDG as search engine. I did lookup in FF help but found 10yr old answers. I am sure many things have changed since then.

Also when searching FF help is there a way to sort by newest first?

TIA

I have cleared my browsing history and cookies with no help. I can't access anything google. The last line of the error message is "Check that Firefox has permission to access the web (you might be connected but behind a firewall)". I haven't changed any settings,that I'm aware of, and I'm running out of ideas.

In the image below you will see a large photo with thumbnails to its left. I should be able to "mouse-over" the thumbnails to access the related image, or simply click it... but yesterday that all stopped working in Firefox. I just installed "Brave" and it all works fine. Was there an update change that could cause the function to stop working? I haven't changed any settings, that I am aware of...3/4" Alphabet Mini Steel Branding Irons Kit for Hats, Wood Burning, DIY Beginner Adult Crafts Bullet Points (Original Font)

Since the latest download one of my 3 win10 PC's is displaying icons on top of the text. Firefox is up to date at Ver 118.0.1 (64-bit) I expect its a setting but I cannot find it. Screenshot attached. TIA KR's Andy B

Dear community, as per title, my spellcheck is enabled but it doesn't work and the right-click contextual menu does not appear but this happens only when I write emails on the GMAIL webapp.

I have the checkbox in the settings ticked. I have the about:config layout.spellcheck entry set to 2. I have installed multiple dictionaries (and yes, they are dictionaries and NOT language packs).

Even if all looks correct, the spellcheck doesn't work; moreover, the contextual menu that should appear when I right-click to select the language is not there.

I mean, it works whilst I am writing this message but not on the GMAIL webapp.

I am on Windows. On the same machine I have 2 accounts (one personal and one for work) and the other account works flawlessly on the GMAIL webapp.

Am I missing something?

Thank you very much for the help  :)

Kindest regards Eugenio

Several months ago I lost the ability to bookmark multiple tabs into a new Folder. When I perform the procedure and give the new folder a unique name, the selected bookmarks appear in the generic "Bookmarks Menu" section and the folder I specified with the unique name is created but is empty. Also, I cannot even store a single tab to an existing folder of Bookmarks. When I select the existing folder after CNTRL+D, the bookmark just goes to my generic "Bookmarks Menu" section and not to the existing folder I selected. I have reloaded Firefox but the problem continues. Can someone help me? Thanks.

After upgrading Ubuntu from 18.04 to 22.04, I attempted to import my old profile data into the new version of Firefox (118.0.2). All attempts following the instructions at [https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-fire...] failed.

Following the instructions at [https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing...], I deleted the profile.ini file.

Since then, Firefox does not open. I still get the message "Your Firefox profile cannot be loaded. It may be missing or inaccessible." The only option is to press the OK button at which point, FIrefox closes.

There is no current information in the crash logs and I can't find any error logs.

continue in /questions/1427133 thread.

I was trying to save a mail message into a Local Folder, and Firefox produced the following pop-up message:

Error - bsn on Local Folders There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again.

I assumed that my C-drive was full, so I deleted a large file. The same message appeared. Then,after I realized that I could save messages into other Local Folders, I looked in the Local Folders directory. I saw that there was a file bsn.msf, but the bsn file was missing. I am restoring it from a backup from nine days ago. The pop-up message is clearly wrong/misleading. I am running 118.0.1 on Windows 10 Professional 22H2 64-bit. I see that I need to upgrade to 118.0.2, which I will do as soon as I finish entering this bug report.

Hi, I recently reinstalled windows, before that I wanted to make a backup of my data from firefox, addons, bookmarks, history and cookies. When I looked into google it redirected me to this page https://support.mozilla.org/pl/kb/firefox-backup-danych-przechodzenie-na-nowe-urzadzenie Great! I thought. I was logged in, synchronized and was ready to go. After installing new windows, I downloaded firefox, logged in, and nothing... no button to restore my addons or any data. So I searched far and wide and still didn't find anything. Please tell me how to restore my data it was synced.

On my own computer, a Dell laptop running Windows 10, my Firefox 118 is customized to my satisfaction. In particular, in the upper right, from right to left, there are five icons: three lines for accessing a Firefox functions menu, a "puzzle piece" icon for accessing add-ons, a U-Block Origin icon for that ad blocker, a set of vertical lines that let me access some bookmarks and history settings, and a star that, when clicked, displays my whole bookmarks menu tree, showing a combination of individual URLs and URL folders that I saved there.

    Now I am trying to set up a new Dell laptop the same way. It's running Windows 11, and I cannot find a way to display that Firefox menu star. It's got the other star (the "save to favorites" star, farther to the left), but I cannot find a way to display that "show me my bookmarks" star. How do I get that icon to display?

Hello! Since I updated Firefox to 118.0.1 (latest version when writing this) the Teams Large Gallery mode in Firefox is displaying black and eventually all the participants appear but the performance is 1 frame per minute. All the cameras are frozen and occasionally the display refreshes for one single frame.

Audio is working fine and default Gallery mode (only 4 camera displayed) still works normally.

Thank you!

Suddenly my "find in page" or "Ctrl F" function from the Firefox menu doesn't work. I can click on it but nothing happens. I never get a place to type in what I want to find. Did I accidentally change something in my Settings? If so, I can't find what it was.The same function in Chrome still works just fine. Please help. Thank you.

I need someone to help me NOW. I have very important medical information that I need to access and cannot get to AOL mail due to a box asking for a primary password email does not work; foxfire password does not work. there is not way to make a primary password.

I recently moved my other PC to Windows 10, then put on Firefox (browser). When I drop down the menu below the address bar, I see random web sites I apparently have used -- not what I want to see. I want what my laptop (Firefox on Windows 10, also) shows which is a set of web sites that I visit often. That list is fixed and does not deviate. THAT is what I want for my the other PC with the new Windows 10 on it. What setting(s) in Firefox controls this? I have attached a screenshot of the preferred drop down menu that I cannot seem to duplicate on the new Windows 10.

Thanks to all in advance for whatever advice you might offer.