Thunderbird Community Forum

On Windows 10 after update from TB 115 to 128esr it started work very slow. I've did folder repairment and after that content of folder for past half year or a bit more disappeared. I was looking for many solutions for this but some of them didn't work or were not available.

I like to have all folders displayed - also if they are not 'subscribed'. The reason is that we have shared e-mail accounts and colleagues may create folders which I will not see until I know that I have to subscribe to the new folder. Every time I recognize this I do a Google search to find the checkbox 'Show only subscribed folders' and uncheck it. Would it be possible to put that in a more prominent place than 'Advanced...'? Or even better a global setting that all new accounts I connec inherit the setting "'Show only subscribed folders' unchecked".

Good day

yesterday I had an issue with my new emails from 1st August to 5th August, they were not displaying correctly, so I did a repair folder to my inbox, once I did this and said OK all my current emails until May 2022 disappeared! Some emails received yesterday 5th August 2024 will not open and have lost their attachments. This only happened in my inbox... Why has this happened and please can someone help me get all these emails back.

Kind regards

Bonnie Braes

I had a cryptogroup email account on Mozilla Thunderbird for many years. Then quite suddenly it stopped working. I could get no information about why or what happened even long after it expired. It just went away.

I moved to another system. But I find myself in a legal battle that requires an email from that system. I have no way to access it since the server is no longer available. But I desperately need a copy of that email.

Is there any way I can get to those emails or to someone who can get to those emails and send me a copy of the email I am looking for?

Obviously this cryptogroup email will not work any longer. So any notifications sent to it will not get to me. So Please send any response to nvfree@proton.me.

Thank you.

I have an IMAP email account with Telstra (Bigpond). SSL/TLS is set for Thunderbird account server and smtp. I have looked through lots of web messages without finding one on topic.

Via web browser I can connect to my Bigpond (Telstra) email without issue.

My Bigpond email will also not connect to Outlook, which was provided by my work which I left 3 weeks ago and this was happening on both my laptop and my mobile phone. Before August 2023, there was no problem and I could access my private Bigpond email account on both laptop and phone as added account in Outlook. One day in August 2023, Outlook started not connecting to my Bigpond email account both on my laptop and my phone. Telstra (Bigpond) told me last year that it was a Microsoft issue. Microsoft has denied this.

The fact that the same problem is happening when I want to add my Bigpond account to Thunderbird suggests it is not a problem with the email client (Outlook or Thunderbird) but either a Telstra or a local programme issue. I have Norton Antivirus, but I cannot see anything in that interfering with the email server connection.

I have tried re-setting my Bigpond webmail password and re-starting multiple times - no joy!

One of my desktop computers with Windows 10 updated to version 128 64 bit.

But my newer desktop computer with Windows 11 updated to version 128 32 bit.

Why would Thunderbird update my newer 64 bit computer with your 32 bit version?

Makes no sense.

Looks like Thunderbird never updated their software to be able to hide select folders which I have been asking for over a year. Even the old Windows Live Mail had this feature form 2011.

I recently had to update all my passwords for all my Thunderbird email accounts. It all seemed to go well. I was able to logon to all my email accounts, but just 2 days ago I wasn't able to logon to one of my secondary email accounts.

I haven't been able to clearly understand just where my passwords are located, so does anyone have any suggestions on where to find my passwords?  I'm stuck....

I'm running on windows 10. Evidently, Thunderbird updated itself last night and today my entire configuration is trashed. I'm going to have to re-set everything back up from scratch. Not Good and I'm not happy

Hello :)

I used eMclient for years, but recently installed Thunderbird as my mail client. Does anyone know if my "Rules" in eMclient can be imported to Thunderbird ??

Thx for any/all assistance... Bob

A number of folders in Tbird have changed to a greyed out and italicized font for the name--and are now empty. I have tried 'repair folder' and have also tried deleting the corresponding msf files in the profiles folder and restarting the program, but there is no change.

The files in the profiles folder that have the same name as the Tbird folders appear to contain data, so I'm assuming the messages are there--just need to get them into msf files somehow?

Screen shot below

This is Windows 11, Thunderbird ver. 128.0.1esr.

I've got six email accounts I manage through TB. Until last week all was fine then all of a sudden, I could receive but not send email through Yahoo. I did a new app password and that failed. I deleted an email account in TB and tried to reinstall but got error messages.

I've loved TB but this is driving me insane. Please help me fix it!

Hello, I checked a few similar topics, but wasn't sure about the solution.

The account is IMAP type.

I realized there were 170GB of nstmp files, which I read are unnecessary product of a failed file organising, so I copied them to an external drive (as a backup) and deleted it from the computer.

At the similar time I updated Thunderbird to version 128.0.1esr.

Now old e-mails appear still in the Inbox folder, but they open as empty. Two recent e-mails show as a code, including ------=_NextPart_000_001E_01D97121.DE104D10 at the beginning. The rest old e-mails just show as empty. The e-mails still show correctly in the web of the server provider.

I could perhaps try Repair Folder, but I read that some people lost all the e-mails doing this, so I'm scared, I don't want to lose any e-mails. Is it safe? Can it help?

I tried "Reset toolbars and controls" in the safe mode as advised in one thread, but it didn't help.

I now made a back-up of the profile xxxxx.default

How to see the old e-mails content? Is Repair Folder safe and could help?

Thank you very much for your help everyone!

I needed to migrate my account to another laptop and i was advised to use the the following method: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer.

However, all the emails dated prior to the move, come up blank now, only the headers can be seen.

Server type is POP

I cannot download them from webmail as for majority the previous server was IMAP which is no longer connected.

Where is the send button? Where is the Undo Delete button? Why can't I add them BACK to the tool bar?

There are other problems and somebody should poke the responsible braintrust with a stick for fucking things up.

Finally WHO fucked up the email client with this last update?

Seriously fix it or I am moving on. Been with thunderbird since the beginning.