Firefox sync on my iOS mobiles will not SYNC

Hello and thanks for any help you might offer me on the following. Although I am signed into my Firefox account on each of my iOS mobiles (iPhone, iPads) I am unable t… (read more)

Hello and thanks for any help you might offer me on the following.

Although I am signed into my Firefox account on each of my iOS mobiles (iPhone, iPads) I am unable to sync my saved passwords, bookmarks, tabs, etc. across my devices. On each of my devices on the Firefox ‘settings’ page, it says Sync is Offline” on the left side of the device screen and ‘Troubleshoot’ in red text on the right side.

The “Troubleshoot” link leads to a one-off posting in a Mozilla forum about a known issue related to ‘forcing bookmarks syncing’ (a one-time fix for a very specific issue that is a much more limited issue than the one I am trying to solve).

I have deleted the FF app and reinstalled it a number of times, I have used a laptop to use QR scan to link my devices, I have used my email and password (instead of the QR scan option) to try and link my devices, etc. I am truly at a loss.

This happened when I de-linked the FF Lockwise app this am and attempted to migrate my passwords syncing function to the FF app itself. I had read on the Mozilla site that Lockwise was now considered an out of date option for syncing and that it was no longer supported by FF. It seems that I made the mistake of messing with something that was working fine up until then.

Please help…. Thank you.

Asked by JJ 3 days ago

Sync is Offline

Sync is offline on my iPhone. I re-installed Firefox. I tried the trouble-shooting article provided; however, that is not working. Now I don't have my passwords nor an… (read more)

Sync is offline on my iPhone. I re-installed Firefox. I tried the trouble-shooting article provided; however, that is not working. Now I don't have my passwords nor any of my bookmarks. How can I fix this?

Asked by Photoparity 3 days ago

tabs visible in grid on ipad ios, but when click, no url shows and webpage won’t open

I have a lot of open firefox tabs on my ipad (some are in ‘inactive’ mode, but many are open. The tabs look blank in regular view. But when I click the three lines, I can… (read more)

I have a lot of open firefox tabs on my ipad (some are in ‘inactive’ mode, but many are open. The tabs look blank in regular view. But when I click the three lines, I can see miniatures of the pages in grid form (and a very partial url above, but not enough to copy), so I can tell they must still be there in firefox’s memory, but when I click on any of the pages, a blank page with no url opens. Where are my tabs? Why can’t I get them back? I’m set to sync, but only tabs from iphone sync to ipad; the ones from ipad aren’t syncing to iphone. I’d be very grateful if someone knew what was happening and could help me resolve this. Thank you!

Asked by zakin1 4 days ago

iOS keyboard undocked needs to have normal keyboard

Today, for no particular reason that I am aware of, Firefox has undocked my normal iOS full keyboard and started using a tiny little iPhone sized keyboard. How do I resto… (read more)

Today, for no particular reason that I am aware of, Firefox has undocked my normal iOS full keyboard and started using a tiny little iPhone sized keyboard. How do I restore the normal default iPad keyboard?

Asked by bqrvxy49nm 4 days ago

Last reply by bqrvxy49nm 4 days ago