Firefox for iOS Community Forum

I am unable to sync pretty much anything from my computer. Below are the set of actions I did to try to force sync.

• Turn off Bookmark Sync in computer, press sync, turn Bookmark Sync back on, press sync. Checked my iPhone and still no bookmarks were sync (already pressed “sync” in settings).
• Log out of my account, delete the app, restart my iPhone, reinstall the app, log in my account, press “sync”, still doesn’t sync my bookmarks.

NOTE: I used another computer, logged into my account, and the bookmarks, password, auto fill in etc all synced to the second computer. Therefore, I suspect that this is the problem with iOS Firefox rather than Firefox server. I have also tried to use cellular data on the above two bullet points to no avail.

no matter what i do firefox mobile says sync is "offline" i did what the troubleshoot page said to do, i deleted and redownloaded the app, i logged out and logged back in three times on both desktop and IOS and nothing is working please help im tired of doing the same thing over and over again for an hour straight with nothing changing

Hello and thanks for any help you might offer me on the following.

Although I am signed into my Firefox account on each of my iOS mobiles (iPhone, iPads) I am unable to sync my saved passwords, bookmarks, tabs, etc. across my devices. On each of my devices on the Firefox ‘settings’ page, it says Sync is Offline” on the left side of the device screen and ‘Troubleshoot’ in red text on the right side.

The “Troubleshoot” link leads to a one-off posting in a Mozilla forum about a known issue related to ‘forcing bookmarks syncing’ (a one-time fix for a very specific issue that is a much more limited issue than the one I am trying to solve).

I have deleted the FF app and reinstalled it a number of times, I have used a laptop to use QR scan to link my devices, I have used my email and password (instead of the QR scan option) to try and link my devices, etc. I am truly at a loss.

This happened when I de-linked the FF Lockwise app this am and attempted to migrate my passwords syncing function to the FF app itself. I had read on the Mozilla site that Lockwise was now considered an out of date option for syncing and that it was no longer supported by FF. It seems that I made the mistake of messing with something that was working fine up until then.

Please help…. Thank you.

Sync is offline on my iPhone. I re-installed Firefox. I tried the trouble-shooting article provided; however, that is not working. Now I don't have my passwords nor any of my bookmarks. How can I fix this?

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another properly. My history also doesn’t work. I just visited a site 2 minutes ago and all I see in my history is sites I visited 12 hours ago. I’m at my wits’ end and ready to find another browser. Please help if possible.

When I try to sync my iOS, device, I am able to scan the QR code on my desktop machine, then I am asked for my two FA code from the authenticator app, and after I submit that, I repeatedly receive the error screen noted on the uploaded image below. When trying the alternative method of signing in with my email password, my mobile Firefox app simply hangs and does not proceed after I enter my current password.

I have changed my Mozilla password. I have signed out and signed back into Mozilla account. I have restarted my iPhone. I have restarted my desktop. I am successfully synced between my desktop and laptop.

Any suggestions?

I am trying to set up sync on my iPhone. I tried to follow the instructions in the pop-up labeled "Sync FireFox on your phone or tablet. However, "Sync" does not display on the menu. However, "Sync now" displays in Settings. I tried clicking on Sync Now and it runs without stopping and nothing is happening.

Help!

Previous update to current Firefox update v128.2, all the synced tabs on the iPad have disappeared.

Was this a known bug?

Can Mozilla support help to retrieve from backend servers and restore if possible?

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco