Firefox Community Forum

With Firefox 129.0 for Windows (64-bit), I am unable to log into one of my banking sites. It always says invalid username/password. It works fine with Microsoft Edge, and another computer still on 128.0.3, and their phone app.

I have tried the normal stuff of clearing cookies and cache, safe mode, etc... No change.

Unless someone has a similar card that uses a similar login, may be hard to test, but this is the login link: https://auth.securebanklogin.com/?brand=card

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not get transferred over and is still set to google

sorry for my bad english. in german I always get in a circle an come never to this page to put in a question. I use version 127.0 and look for in the option to change save file behavior. I already asked google and the comments are from 2022. I like to activate a third button in the save file message box. Currently there are 2 buttons and I want to activate the 3. butten named "save a copy" or like this. I want to choose the directory always self and when I like I want to decide to save a copy with this button and firefox add a copy number automaticaly. I know from google if I do not use the option "always ask where to save file" firefox do so. As background I need this when I use a auto clicker to use a button on a page to download smartmeter data files. Unfortunatly the file have always the same name and not include the date and time. Unfortunatly I am not able to configure firefox automaticaly with the auto clicker or in the crone job file.

Yesterday there was a Firefox update. After the update, I could not open Firefox. The message was that 2 files were not "compatible." I don't recall the names of the files. So, stupidly, I decided to uninstall and reinstall Firefox. Now, when I try to download Firefox, I get a message that the "virus scan failed." What do I need to do to install Firefox?

The E*Trade analyst research tab does not display properly with text appearing over top of other text, strange numbers, and certain links inactivated. See attached example screenshots showing issues (yellow highlighting with Firefox) and proper display (green highlighting with Chrome). Thanks!

From last night every time I try to download from K2s the download is blocked by Firefox as a malicious download , happens every time from this site. The files are fine and will download via Edge. I have not changed any settings , any idea why this is happening ?

Hi everyone,

I accidentally deleted my Mozilla account and now need to recover it. I’ve tried the usual recovery options but haven’t had any success. Does anyone know how I can restore a deleted Mozilla account or what steps I should take next?

Thanks for your help!

Westpac keep telling me it is the fault of my browser. While I was trying safe mode, deleting the cookies and cache etc. I came across this bit of odd information -

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-08-08-01-10-24-eb9193.png

Westpac have been telling me for two months that it is Firefox's fault, but I don't see how, given that it has always worked before. Finding this data makes me think the problem is Westpac's fault but they just keep saying the same old thing - use another browser. Well I don't want to! I have visual difficulties and my Firefox is heavily customised to account for that.

What is actually happening is that when I enter my information on the log In Page: https://banking.westpac.com.au/wbc/banking/handler?TAM_OP=login&logout=false then click on the sign in button the screne goes white like it is going to log in and then the sign in page comes back up without the information I had entered.

Is there any thing you can do to help me?

Yours Sincerely, Ms Jacq Felis.

I have somehow set my email inbox such that when I double click on a new message I've received (or a previously opened message from that matter), rather than opening the message to read, it opens the email as a draft response to the sender and me, from me. What do I need to do or reset to go back to normal. Thanks ... Mark

Firefox 129.0 (64bit) - Windows 10 (with current updates)

Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search field (next to the shield & lock) the website for the search appears, eg https://www.google.com/search?client=firefox-b-d&q=how+secure+are+android+phones or https://www.google.com/search?client=firefox-b-d&q=nsw+service+parking+meter+app there is no other response and no activity in bottom left corner of the window.

Simply clearing history (history, cookies, cached files, but not site settings) fixes the problem and the search can then be repeated and new searches done until the next time, when it's a case of rinse & repeat. No other action is required, which would seem to suggest that the problem isn't elsewhere.

This problem affects both my wife's and my PC (same configs), and has for several weeks, sorry can't be more precise as to when it started.

Thanks, Mike

Hello. Erreur MEDIA_IS_ENCRYPTED_ERRORMEDIA_IS_ENCRYPTED_ERROR;MEDIA_IS_ENCRYPTED_ERROR: No `keySystems` option given.;160019.

I get this message when trying to watch live tv on firefox since the last update this morning. The website works perfectly on other browers.

Thank you

What happened to the word "Firefox" at the top left of the browser? I help a lot of folks with computers, and since most things are done in a browser, sometimes have to ask them what browser they're using and there's no easy way to tell from just looking. Even hitting ALT to bring up the menu says nothing about it being Firefox.

Is there a way to put that back/why removed?

If not, I'll send feedback to Mozilla requesting that be added back but they don't seem responsive to such feedback.

Thanks.

This is a problem I used to experience a while ago, and then I wasn't experiencing it at all for a long time; however, it's just cropped up again.

I'll be browsing like usual, then I click a link, and that page won't load, just endlessly "waiting". Then I open some new tabs and try visiting other websites, but they also get stuck in the "forever loading" state.

It's not an internet problem because other programs on my computer are still connecting just fine, including to the same sites I'm trying to visit on Firefox.

An interesting wrinkle: other sites that I already had open tabs in when the problem starts will continue to be able to connect to other pages in that site and otherwise receive new data from that site, whether in the same tab or in a new tab. Specifically YouTube and Discord. I can continue receiving new Discord messages and watching new YouTube videos, while other sites fail to load. That is, unless I close all open tabs of those sites and then try to visit them; then they also stop working like everything else.

I'm not sure what the cause could be. In the instance that happened today, the link that initiated it was literally to the homepage of the same site I was already on. And nothing seems to resolve the problem except for exiting Firefox entirely and relaunching it.