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Wrong Info

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice! DO YOU SEE THE INFORM… (read more)

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice!

DO YOU SEE THE INFORMATION ATTACHED? It is WRONG and has been WRONG for months and months, but no one wants to address the issue. Most of you simply IGNORE this information and I'm guessing you don't know how to correct it.

First of all, I DO NOT have Windows 8, I've never had Windows 8 or any derivation of Windows 8 on this PC or any other ELECTRONIC device I have now or in the past, EVER! One day I turned on my PC checked for updates and to my HORROR this is what I found.

The latest information you have assigned to me is THUNDERBIRD, DON'T know what it is or why I have it listed as something I use, I Don't.

WHAT version are we on anyway????????????

Firefox is the WORST browser I have EVER used. Whenever I have a problem you respond with some ridiculous IT jargon and I'm supposed to fix it and there are so many problems I can't even begin to count them. YOU EXPECT EVERYONE to know how to program, understand programming jargon, and simply fix YOUR problems. What you need is a SUPPORT phone number for those of us who are not as SMART as you. Yeah, yeah I know your all volunteers, MAYBE it's time you hired people who know what they are doing and can speak to people in a language that is UNDERSTANDABLE to most of us in the REAL WORLD!!!!!!

Fix this problem. I want it fixed, not by ME by YOU folks at Firefox before I transfer all of my files to my new PC.

OH, I know EXACTLY what your response is going to be; You're going to waste my time with a million questions that have NOTHING to do with anything, then you'll want me to try this or that or the other thing while you CROSS YOUR FINGERS and hope that I can fix it! DO NOT DO THAT, or you will simply IGNORE my question which is what MOST EVERYONE in your organization does. REALLY, they simply pretend I haven't asked this question.

GET with the program and figure out HOW TO SERVE regular everyday people who use your product. I've read too many articles about problems that you continue to have without resolution, and the numbers of people leaving FIREFOX.

I WOULD HAVE to say, YOU HAVE A PROBLEM! I don't care if you use volunteers or not, what I care about is communication that makes sense to me, NOT to you. When I read your articles that are supposed to CLEAR up the issue and then you name those volunteers who wrote the article, am I impressed? Only in the sense of the stupidity of your idea of HELP!

STOP WITH YOUR educated guesses about my BROWSER, this is just another way of AVOIDANCE FOR YOU! If NO ONE in your organization will even address this issue you couldn't possibly know ANYTHING!

Most Sincerely, Rhonda Caywood

Asked by Rhonda 1 year ago

Last reply by Andrew 1 year ago

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Firefox Bookmark Suggestions Incorrect

The problem is that when I search in the address bar, it does not give full search suggestions from bookmarks; it shortens the url. Example: I have a bookmark for https:… (read more)

The problem is that when I search in the address bar, it does not give full search suggestions from bookmarks; it shortens the url.

Example: I have a bookmark for https://mail.proton.me/u/0/inbox When searching from the address bar, it always suggests mail.proton.me/

I tried completely deleting history to see if that was affecting it, which it was not. I have also tried changing many other settings to no avail. Any help or suggestions would be greatly appreciated!

Asked by vurden 1 year ago

Answered by vurden 1 year ago

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FF 108.0.1 automatically downloads now, even though ASK WHERE is checked in Settings

Windows FF 108.0.2 automatically downloads PDF files now, even though ASK WHERE is checked in Settings. I have, for YEARS, had FF set to ask me where to store any downloa… (read more)

Windows FF 108.0.2 automatically downloads PDF files now, even though ASK WHERE is checked in Settings. I have, for YEARS, had FF set to ask me where to store any download, and it is still set that way. And whenever I opened a PDF link, FF would display the link in its PDF viewer, and if I wanted to download it, I would click the PDF viewer download button.

However, now FF automatically downloads it to disk FIRST, popping up the Downloads box showing progress, before ever displaying it on screen. What changed? This seems like a HUGE security risk.

Asked by Shane 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Auction Site 'Catawiki' will not load signing in page.

Auction Site 'Catawiki' will not load signing in page. Yet if I use incognito mode I can sign in. I have cleared the cache and disabled my add-blocker but still no joy. … (read more)

Auction Site 'Catawiki' will not load signing in page. Yet if I use incognito mode I can sign in. I have cleared the cache and disabled my add-blocker but still no joy.

Asked by bob_lock 1 year ago

Answered by bob_lock 1 year ago

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Website features work only in troubleshoot mode

My website works perfectly in Edge and Chrome, but "View Cart" does not in FireFox. Additionally, I have the FB link so my customers can "like" my page; it does not displ… (read more)

My website works perfectly in Edge and Chrome, but "View Cart" does not in FireFox. Additionally, I have the FB link so my customers can "like" my page; it does not display in FireFox. My MailChimp login repeatedly sends a verification code every time I log in with FireFox; not with Edge.

I have reviewed the recommendations for settings and nothing has worked. Using FireFox for years without all these issues. If I need to do so much to make FireFox work, I will have no alternative but to use Edge as my default browser.

Asked by KayGee 1 year ago

Answered by KayGee 1 year ago

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Audio issues with Firefox

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of m… (read more)

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of my speakers, but the audio worked on any other app. So I plugged my headphones again and I could hear the audio from them. Anything I can do for fixing this (I even restarted the PC but the audio only plays with headphones)?

Regards, Tommaso

Asked by Tommaso 1 year ago

Answered by jonzn4SUSE 1 year ago

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I am unable to log into any Microsoft 365 programs, (Microsoft 365, Microsoft Outlook, Microsoft OneDrive) on the Firefox browser since installing Windows 11

I am unable to sign into Microsoft 365 services in Firefox. When I try to sign in on the Microsoft 365 Website, it doesn't sign in, it simply redirects me back to the web… (read more)

I am unable to sign into Microsoft 365 services in Firefox. When I try to sign in on the Microsoft 365 Website, it doesn't sign in, it simply redirects me back to the website. When I try to sign in from the Outlook login page, I get an error page saying "500 Something went wrong. Repeating redirects detected." Screenshot attached.

1. I was able to sign in with another browser. 2. I was able to sign in on a device running Windows 10. 3. I have cleared the entire cache and history on the Firefox browser - it didn't work. 4. I tried logging in with Firefox in Troubleshooting Mode - it didn't work.

I saw an archived thread from 10/28/2021 where @OthelloBloke had the same issue ("Microsoft 365 Signin on Office.com Doesn't Work After Windows 11 Update"). It didn't seem to have been resolved. It has been a while since Windows 11 came out. Has there been any resolution to this issue? Please help me fix it. Most of my activities are on Microsoft 365, and I prefer to use Firefox as my browser. But if this is ongoing I will need to abandon this browser in order to access my work.

Asked by kelenne 1 year ago

Answered by kelenne 1 year ago

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images not displayed

On website libertynation.com images are not displayed in Firefox ... they are in Chrome ... what's up? Have not noticed this on other websites. … (read more)

On website libertynation.com images are not displayed in Firefox ... they are in Chrome ... what's up? Have not noticed this on other websites.

Asked by dick-adams 1 year ago

Answered by Bithiah 1 year ago

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Ading the Dashlane Password Manager Extension

I had the extension for Dashlane working on Firefox. It looked up and I removed it. Now I cannot locate the Extension when I select Themes and add-ons and search for Dash… (read more)

I had the extension for Dashlane working on Firefox. It looked up and I removed it. Now I cannot locate the Extension when I select Themes and add-ons and search for Dashlane. Any suggestions? Thanks in advance,

Asked by tlb2300 1 year ago

Answered by Paul 1 year ago

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Firefox Exceptions Sync

Hello, I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus havi… (read more)

Hello,

I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus having to re-enter them on every device.

Is this by design or can I do something about it?

Thanks for any help

Asked by Nydragon 1 year ago

Answered by cor-el 1 year ago

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FF mistakenly says no https

I've got FF set for https-only. But sometimes it will tell me no https is available but when I go to the site anyway it is https. Is this a bug or is this something in … (read more)

I've got FF set for https-only. But sometimes it will tell me no https is available but when I go to the site anyway it is https.

Is this a bug or is this something in my settings?

Using Mozilla Firefox 108.0 for Ubuntu canonical 1.0 on Ubuntu 20.04.

Thanks.

Asked by firefoxeric 1 year ago

Answered by cor-el 1 year ago

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Firefox doesn't save login information on quit and makes me re login into my accounts

When i reinstalled firefox everything was going fine until i noticed that i was being logged out of my accounts every start. I deleted my user folder and reinstalled fire… (read more)

When i reinstalled firefox everything was going fine until i noticed that i was being logged out of my accounts every start. I deleted my user folder and reinstalled firefox and its doing the same thing again. How do i fix this issue?

Asked by Hackerman123 1 year ago

Answered by cor-el 1 year ago

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Middle click and drag no longer working

For some reason, with no prompting I'm aware of, the click and drag scrolling feature of the middle mouse button has stopped working, solely in Firefox. It works fine in … (read more)

For some reason, with no prompting I'm aware of, the click and drag scrolling feature of the middle mouse button has stopped working, solely in Firefox. It works fine in other programs, such as Steam or Edge. The error persists across multiple mice, and while in troubleshoot mode. Middle click by itself does work, opening and closing tabs with no issues. I'm fully updated, both Windows and Firefox. I haven't tried reinstalling yet, but I wanted to ask if there was any other known fix I didn't manage to find.

Asked by worset.you 1 year ago

Answered by jonzn4SUSE 1 year ago

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Firefox tabs crashing

Hi! In my setup Firefox tabs keeps crashing for about one week (not sure when it was really starting). In most cases, only one tab crashed and others contiune to work. O… (read more)

Hi! In my setup Firefox tabs keeps crashing for about one week (not sure when it was really starting). In most cases, only one tab crashed and others contiune to work. Only sometimes a second tab crashes at the same time. I also tried the safe mode but the crashes continued to happen.

Here are some crash report ids.

  • bp-424febad-20de-4a47-b610-8a6840230101 1/1/23, 22:16
  • bp-8458651d-76c9-4ddb-ab47-ab1ea0230101 1/1/23, 21:28
  • bp-ba2ecd2d-d5e1-4119-9fba-623820230101 1/1/23, 22:31
  • bp-0a25fe65-005b-4440-831f-e49d40230101 1/1/23, 22:31
  • bp-66efb533-1649-470d-8d19-ad0ed0230101 1/1/23, 22:31
  • bp-ebe8d424-07d5-4aa8-a985-ba1380230101 1/1/23, 22:31

I would love hearing from you soon! =)

Asked by dark.kamui 1 year ago

Answered by jonzn4SUSE 1 year ago

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Screenshot option is gone

What happened to the screenshot option? I just used it a couple days ago and now it's gone. I can't find it under options, or settings. and it doesn't show if I right-c… (read more)

What happened to the screenshot option? I just used it a couple days ago and now it's gone. I can't find it under options, or settings. and it doesn't show if I right-click on a webpage.

Asked by robertinohio 1 year ago

Answered by robertinohio 1 year ago

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i can't find my 'mozilla' directory in "appdata/roaming"

i somehow can't find the 'mozilla' folder in 'appdata/roaming'. i was trying to open my profile folder but it displays the message saying that it's 'unavailable'. i digg… (read more)

i somehow can't find the 'mozilla' folder in 'appdata/roaming'. i was trying to open my profile folder but it displays the message saying that it's 'unavailable'. i digged in further into the problem and found out that i had no such mozilla folder in appdata. is there any way to fix this problem? or am i just missing something?

Asked by MNK 1 year ago

Answered by cor-el 1 year ago