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Prime Video not loading video pages: "That shouldn't have happened" error

I am unable to load the video pages on prime video in firefox. Instead of loading the video's page, it gives me a black screen and says "That shouldnt' have happened. It … (read more)

I am unable to load the video pages on prime video in firefox. Instead of loading the video's page, it gives me a black screen and says "That shouldnt' have happened. It looks like something went wrong on our side. Let's find you a great video to watch instead." It works fine in Chrome, and other streaming sites like Netflix also work. I tried upgrading firefox, and upgraded to 129.0 (64 bit), but the same error is still happening. I contacted Amazon support, they couldn't figure it out, and told me to talk to Firefox support.

I disabled ublock origin, and disabled trackign protection, and error still occurs.

Asked by gwendrenee 2 hours ago

Last reply by gwendrenee 2 hours ago

Some websites stopped opening

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DN… (read more)

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DNS. It didn't help. A list of sites I'm having trouble with: https://www.deepl.com/ https://enka.network/ https://7tv.app/ https://hsr.hakush.in/ and some other sites that I can't remember right now. In Chrome he working. Sites like youtube twitch and other poplar working too, idk why firefox have problem, maybe its new update?

Asked by egor egor 22 hours ago

Last reply by egor egor 6 hours ago

Issues with signing into my online banking account when you using firefox

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the si… (read more)

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the site locks up and I can not do anything except for sign out. They told me that it was on your end and that you needed customers to reach out. It's becoming frustrating that I can't use firefox for this application. I can get into my account and do what needs to be done with other browsers. What can you do on your end. The bank is Mission Federal Credit Union. Thank you! I look forward to hearing back with good news!

Asked by windspring12 6 days ago

Last reply by windspring12 10 hours ago

Awful new behavior adding new tags to pages (Bookmarks) with already existing tags

If an URL already have many tags or longish tags I can no longer see suggested tags when starting to type tags. Image example illustrates. This URL already have the follo… (read more)

If an URL already have many tags or longish tags I can no longer see suggested tags when starting to type tags. Image example illustrates. This URL already have the following tag list:

1942, Air_Ministry, boost, cruise, memorandum, MP, rpm, Spitfire, Spitfire_MkIX, Spitfire_MkV, Spitfire_MkVI

Old behavior was if started to type ", spi" it would list suggestions:

Spitfire Spitfire_MkIX Spitfire_MkV Spitfire_MkVI

Easy & clear to select from.

Now it lists all already existing tags before each suggestion:

1942, Air_Ministry, boost, cruise, memorandum, MP, rpm, Spitfire, Spitfire_MkIX, Spitfire_MkV, Spitfire_MkVI,Spitfire 1942, Air_Ministry, boost, cruise, memorandum, MP, rpm, Spitfire, Spitfire_MkIX, Spitfire_MkV, Spitfire_MkVI, Spitfire_MkIX 1942, Air_Ministry, boost, cruise, memorandum, MP, rpm, Spitfire, Spitfire_MkIX, Spitfire_MkV, Spitfire_MkVI,Spitfire_MkV 1942, Air_Ministry, boost, cruise, memorandum, MP, rpm, Spitfire, Spitfire_MkIX, Spitfire_MkV, Spitfire_MkVI, Spitfire_MkVI

Suggestions are scrolled right invisible outside the input box.

Who thought this was a good new feature? It adds nothing, I can already see existing tags, why would I want to see them repeated for each new suggested tag (while not actually seeing the suggested new tag)?

How can I turn this *!$&@! off and return to old behavior?

Asked by north3rner 4 weeks ago

Last reply by north3rner 1 week ago

Firefox Update 129.0

This current update (129.0) crashed my windows 10 pc. Firefox showed that the update was completed and restarted itself. Nvidia downloaded a driver update & attemp… (read more)

This current update (129.0) crashed my windows 10 pc. Firefox showed that the update was completed and restarted itself. Nvidia downloaded a driver update & attempted to install it but failed. The error msg indicated that another app update was in progress, prevented it from installing, and to try later. Based on what I saw on Task Manager, Firefox locked up the windows installer module and had 100% disk usage. PC then crashed and looped several times trying to auto-repair itself. Had to do a hard power down, a safe boot, and the restore PC and Windows 10 to last good version. Will not do any Firefox updates until this problem is resolved.

Asked by vj000000 14 hours ago

Lost bookmarks and passwords after update - FAHGETABOTIT!

So I just went to open Firefox and got an error message that I was trying to open an old version. I thought it was odd, so I tried it again. Same result. It offered to up… (read more)

So I just went to open Firefox and got an error message that I was trying to open an old version. I thought it was odd, so I tried it again. Same result. It offered to update, so I updated. Now when I open up Firefox, ALL my Bookmarks and Passwords are from, I dunno, 2, 3 years ago? Anyone have any idea how to get my current Bookmarks and Passwords back? Tried to find a CS phone number, but I can't. Probably a good thing, because I'm pretty p'd off right now.

UPDATE: All is not lost, it's just COMBINED with OLD Bookmarks. Passwords, those are toast :-/

Asked by Paula 19 hours ago