Firefox Support Forum

I installed Firefox on a Macbook Pro with Apple Silicon, M3. The installation was from the Firefox site, I downloaded the dmg and then dragged into Applications.

I find that playback of media stutters, and is choppy--not sure of a better way to explain it. E.g., YouTube videos and the Bandcamp player have "stuttered sound". Opening another site in another tab can make this effect worse. Likewise, trying to run Google Meet in a browser window causes basically everything on the computer to become very slow.

This still happens even if I go to "about:profiles" and then "restart with add-ons disabled".

But if I switch to another browser, Safari or Chrome, then I don't have the issue. e.g. I can play YouTube in the background fine even when running some compute intensive task.

I have also tried turning on/off "performance settings" and the "use hardware acceleration" checkbox underneath it -- neither of those seem to have any effect.

Activity Monitor showed that at most Firefox was using ~4 GB of memory of a total 48 GB, and the memory pressure indicator seems to be quite low.

I have run Firefox on other systems (e.g. System76, older Macbook Pro) with multiple windows open each having 20-30 tabs and never had an issue like this.

It really seems like it has something to do with how Firefox is interacting with the M3? Happy to learn I'm wrong. And happy to provide more details about the hardware or my settings if it would help.

I was trying to download ledger live from an official site when I noticed Firefox had twice tried and failed to download an old version of the tor browser I downloaded a long time ago.

A few hours before this happened my pc froze for a minute.

I'm not sure if I have malware on my device or if this is Firefox acting up. My antivirus scan shows nothing.

It used to be that Firefox had different containers. I kept separate ones for shopping, banking, Facebook, etc. Now I had to erase my MacBook Pro IOS, and after a few days of trying to use Safari, I installed Firefox. But I can no longer see the possibility of using containers. I found them particuarly helpful when I had more than one account for a certain platform - with containers, I didn't need to sign out and sign in to switch users. It also (supposedly) kept Facebook from tracking our interests. Has Firefox done away with containers? Or have I simply forgotten what they are called (buckets, maybe?). I searched and searched the help articles to no avail. If they have done away with them, why?

By the way, Chrome (which I had to use at work) started offering a similar product and it was also very helpful.

I don't know what happened, I haven't been tinkering with anything. This happens for every video, not just this one. I've also posted my addons as well, in case that helps with anything.

How do i access Google OneDrive via Firefox so as to delete my sensitive personal info such as financial PDFs and personal pics, which involuntarily got copied to Google OneDrive thru an erroneous mouseClick?

See, when i keyword search online, it states that Google Drive can be accessed via one's browser for purposes of accessing/deleting one's files. (Frankly, i don't even know if OneDrive is GoogleDrive? Is it?

It's upsetting to me that Google has loads of my personal info, because over the years everyone has been saying "Use Gmail", and so i made that my main email due to convenience. But Google now has, for example, some of my personal home photo's and private financial PDFs, all because I absentmindedly clicked my mouse on a risky part of my email attachments, not realizing that would transfer the JPG (or PDF) to Google OneDrive.

I believe this started happening ever since they imposed the New Gmail without giving us a choice. Prior to that, when i used HTMLgmail, i don't recall this happening when i clicked attachments. With Simple HTML, if i clicked an attachment, i saw a photo. It didn't INVOLUNTARILY auto-transfer my pics/pdfs to Google OneDrive, which precisely reminds me of automatic faucets and towel-dispensers and light-shutters in public buildings, all of which are human-unfriendly.

I can't remove the fake "your computer is locked up" message, despite following advice on your and other sites. I even trashed Firefox, downloaded a new one, but on opening it, scam message reappears. I haven't found any solutions in the on-line forums I looked at.

Problem: Persistent 150 KB of Cached Web Content For several years, I have gone to “Settings” / “Privacy & Security” / “Cookies and Site Data,” clicked the Clear Data…” button, checked both “Cookies and Site Data,” and “Cached Web Content,” and clicked “Clear”, and consistently gotten BOTH “Cookies and Site Data,” and “Cached Web Content” down to “0” zero. Recently, I have been unable to “Cached Web Content” to go below “150 KB of disk space.”

         I have NOTHING listed in “Manage Cookies and Site Data” or “Exceptions -- Cookies and Site Data.”
         I have tried reinstalling, but the problem has persisted.
         On the assumption that this is malware problem, I have continued to use Mozzella VPN, but stopped using the program for browsing, etc.  Should I stop using it altogether until the problem is fixed?
         Can you tell me how to get rid of the last “150 KB” of “Cached Web Content”?

Mission Federal Credit Union account page loads but does not allow account info to load. Mission Federal tech say it is a problem with Firefox. Please fix. same problem through two updates of your software.

My (custom) cursor has recently started being transparent when I hover over a YouTube video. On darker colors it's fine, but on white it's straight up invisible. I tried recording it, but the recording doesn't capture the transparency. This didn't happen before, I changed nothing.

Searches in Oregon always default to Seattle, even if I put an Oregon city in the search bar

Cannot locate any Oregon businesses or restaurants in oregon

Going to troubleshooting page deletes this entry Don’t know what else I can do

Hello, I have recently downloaded Firefox, and my first impressions have been great, but whilst listening to music on YouTube, I am unable to skip tracks using my Bluetooth headphones. Is this a known issue, and is there an extension I can use to resolve it? Many thanks.

I need to know if this is a safe website for my identity as I've been a victimizing that and I don't need nobody knowing what I'm typing and what I'm googling so I say looking up on the Internet my phone is messed up and I'm taking it back to Cricket today because there was apps installed on my phone that I did not install the security issue and I need to know if this is legit and safe website to use to keep hackers out of my stuff.

Firefox does not retain email login addresses for Fastmail email webpage.

I have used Firefox and Fastmail for many years and this has never been a problem. When I opened Fastmail previously and placed my curser on the email address box I was always presented with a choice of three or four email addresses. However now I am only presented with the first email address I entered since the Fastmail/Firefox upgrades.

I have contacted Fastmail about this and they suggested it might be a Firefox issue

Hi there, im itsmebro@duck.com

i need ur help, cause ive lost my information that synced with this account. such as password n bookmark.

this what ive done tried to solve:

read some of this article https://connect.mozilla.org/ https://support.mozilla.org/en-US/products/firefox/sync-and-save n this is most accurate https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

but its not help. i try another way, im try to login with another email that sync before with firefox. its can sync.

i spend much time in firefox. in windows or some of linux os.

i hope i get any solutions for this. Thanks a bunch

I'm using openSUSE Tumbleweed and KDE Plasma. Ever since I updated to Plasma 6.1, Firefox crashes constantly when using Wayland. I'm not having this problem if I'm using X11. Crash reports are sent after every crash so I'm sure someone can reference these. When starting Firefox from a console, I got this message after a crash: "[GFX1-]: Wayland protocol error: wp_linux_drm_syncobj_surface_v1#67: error 5: explicit sync is used, but no release point is set"

Will this get fixed with the next Firefox update? Currently using 127.0.

I switched back to release from nightly because the themes support completely broke rendering of menus, buttons, etc on various (read: pretty much every single one, including this one) websites, making them difficult or impossible to use. I've tried a browser refresh to no effect.

unfortunately, it appears the feature has been rolled out to release now as well, as pictured below.

I've tried cycling through themes, setting custom colors and forcing it to never replace the website's specified colors etc, turning off acceleration... none of it works. this is an issue on my desktop, laptop, and tablet (surface pro x), basically every platform I use except mobile.

any ideas how to fix this? it's really annoying and I'd really like to not hop browsers again, I've been using firefox for a good long while now.

I have lost recent activity on home screen. There are blank tiles but nothing is being added.Hovering over tiles nothing happens. How do I get recent activity to appear again ?