Thunderbird Community Forum

First use of Thunderbird. Put credentials in and the app downloaded many emails going way back but stopped at 2020. No emails obtainable. Tried POP and no luck there as well. I can search all of th old mail but nothing recent. Have been using the Charter mail server.

I am using Thunderbird Beta 130.0b1 64-bit on Windows 11 Pro 10.0.22631. I have a KVM attached. My basic setup is, when the main PC (my home PC with the above specs) is connected to the KVM, I get my main monitor in the center screen with a secondary monitor on the left. When I switch the KVM, my center monitor shows the macbook on the right side (work monitor). When I switch back to the Windows 11 computer, everything goes back to the previous position except Thunderbird.

Here is something I've tried so far that seems to fix it, but it is odd that no other applications have this problem. If I make the secondary monitor on the left my primary monitor, and dock thunderbird on the left half of that monitor, when I switch the KVM to the macbook and back again, it seems to remember correctly where Thunderbird belongs (along with every other app). But if I go back to having the large center monitor the primary display, and switch the KVM away and back, everything goes back to where it was except Thunderbird for some reason.

I tried to run the system with the left monitor as the primary for a while and I use keyboard shortcuts too often which end up popping up items over on the side monitor all of the time which is more irritating. So I am wondering if there is something built into Thunderbird that specifically conflicts with remembering it's position when the KVM switches back.

It seems that the real problem is the fact that the center monitor is not only disappearing, but that the center monitor is switching between being the primary monitor and then suddenly being unavailable. Like Windows 11 is trying, only in the case of thunderbird, to remember it's last position relative to the primary monitor as opposed to its position relative to the last time the computer ran in a specific monitor configuration.

Thoughts? Should I report this to Microsoft maybe? Since this only happens with Thunderbird, is it something built into Thunderbird?

2 weeks ago my Thunderbird stopped downloading my emails. I didn't discover it till my wife told me she wasn't getting any emails. On both laptop and my desktop we can send emails but not receive them. Both of our computers are windows 11. After trying to figure this out and nothing works I thought I would try opening same accounts in Blue Mail ( which I not a fan ). I entered all the pop3 info for my account and in minutes it retrieved the emails so it's not the server. On my wife's laptop I tried adding the exact same account (in Thunderbird) and it worked. She has 2 identical accounts and one gets the mail and the other one doesn't. I tried the same on my computer as a work around but Thunderbird won't let me, it says after all the info is entered " account already exists". There is a very similar forum entry from a few years back on here, but fortunately she could just click on each account and click "get mail" and it would download her messages. Mine won't. I use no add-ons and use default theme. I also deactivated the firewall and anti-virus, still nothing. I still find it strange that 2 separate computers have the exact same problem simultaneously. I'm upset because I've been using Thunderbird for many, many years. I think I started using it 20 years ago. Thanks

My Thunderbird email was working fine on my PC at work when I left on vacation but quit working while I was gone (8/15/24). My email works fine on my Iphone and on the PC at home.

I recently migrated my files from one Mac to a new one. My emails were not all transferred ad one account is completely missing (it is not gmail). How can I (a) locate he missing emails and (b) migrate them to the new Mac?

I have had Thunderbird on my Dell desktop of years. Since installing Norton Antivirus/Malware on the computer my Thunderbird program will not access my email. This is happening only on the machine that I installed Norton. I can use Thuderbird on another desktop. I have checked the settings in Thunderbird and he said that the Server ID had to be changed from smpt to mail. I do not know how this got changed. However, changing it to mail.rockisland.com did not make any difference. Thunderbird starts to connect to mail.rockland.com and then just freezes.

What settings in Norton could have caused this problem?

Thunderbird v.128.1.1esr (64-bit) (up to date) Windows 11 Pro v.23H2 OS Build 22631.4037 No VPN

Two days ago my Thunderbird installation stopped being able to access my Gmail account. Everything was working fine up until then. Now I get a notice to allow Thunderbird to access Gmail, I click 'Allow' and it fails to authenticate. Collecting mail from my other non-Gmail accounts is unaffected and works fine.

I see these permission approvals are triggering email alerts to my backup Gmail account for this one re: "A new sign-in on Windows" and I am consistently clicking "Yes it was me'" with no effect. I have not done anything to block this activity, and I have no problem logging into this Gmail account from any web browser using the same credentials I am using with Thunderbird ... and which were already in place when this started happening 2 days ago.

I checked in Thunderbird Settings > Privacy & Security and cookies are being accepted, and I can see the cookies in the list.

I have tried deleting the saved (unchanged) password, removing the cookies, and even removing the account and setting it up again, with no joy.

When re-setting up the account this morning, the account creation does not complete and I am receiving this notice: "Unable to log in at server. Probably wrong configuration, username or password." (see attached screenshot)

The username and password were (a) unchanged from 3 days ago when this worked fine and (2) confirmed as I can log in to that Gmail account just fine with any web browser using the same credentials, even with incognito browser.

Thinking maybe the Thunderbird auto-detected configuration is incorrect, I changed the IMAP Connection Secutiry setting for the account from SSL/TLS to STARTTLS where it took about 2 minutes on the Checking Password stage and ultimately failed with the same error message.

TIA for any assistance with being able to use Thunderbird once again to work with this Gmail account.

I am using Thunderbird on Windows 11 and I have foolishly allowed it to update itself to release 128.1.0.esr without checking the bug reports first. Now it turns out that this release removed the possibility to search the calendar for past events, which is absolutely essential for me. There is a Bugzilla entry for this but it is bogged down in discussions about who needs which date ranges to search in and how many instances to show for recurring events, so I don't expect a solution any time soon. How can I revert Thunderbird to the last release which still has that functionality? I have regular backups of my userprofile folder in case it helps.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-c2p-555482.sys.comcast.net resomta-c2p-555482.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available.

I cannot send any eMails untill after 5PM PST. Then everything works fine until the next day.

How do I fix this problem?

Hello, recently I've been getting several Certificate warning messages that seem to have cleared up, but two problems persist. When I try to send email from domain hosted accounts (POP3), I get the image I have added, stating the sending has failed. When I send email from my ISP account (Comcast), I get "message was sent," but can't be copied to the Send folder. Any ideas? Thank you. (Windows 10 desktop, Norton Antivirus)

Dzień dobry,

mam kilka kont emailowych w najnowszym Thunderbird. Chciałbym, aby odnośniki które mam w przychodzących wiadomościach otwierały się w innej przeglądarce (zamiast domyślnej Google Chrome, to Edge). Nigdzie nie mogę uzyskać informacji jak to zmienić.

Pozdrawiam Mikołaj Stroziński

Thunderbird updated last night to 128, and now all I get for messages is a blank screen. Changing the theme doesn't help. Messages are downloading correctly -- I just can't see them. Help!

As has been asked all over the web. I can move emails from GMail to a local folder but all it does it remove the Inbox label in Gmail and the message stays in All Mail.

Why doesn't it copy that message to the local folder and then move it to Bin/Trash?

Hello,

Thunderbird (vers 128.1.1esr) folders (INBOX, SENT) have a correct list of messages but when individual messages are clicked to be viewed in a tab, nothing shows up.

The person thinks they might have done a compact earlier today.

I have tried starting in Troubleshoot mode - same problem.

When I try repair on a folder - messages between Feb 2023 and today (Aug 26, 2024) disappear from the list.

I have tried to compact again - same problem.

I backed up the Profile folder once I was aware of the problem.

What else can I try?

Thanks...

I get the green light for creating an account... but it goes yellow tag when I click Done. Will you help, please. I am able to log into my account online with the same PW I have to use in setting up the Thunderbird account. Thanks from a donation customer. //... Joe

Hallo,

ich habe seid dem 13.08.2024 Probleme mit dem gesendet Ordner. Alle Mails vom 12.11.2020 bis zum 13.08.2024 werden nicht mehr angezeigt. Die Mails nach dem 13.08.2024 werden ohne Inhalt angezeigt und mit dem falschen Anhang. Ab dem 22.08.2024 funktioniert es wieder normal.

Was kann ich nur tun??? Über Hilfe wäre ich sehr dankbar.

Schöne Grüße Kathleen Fröh