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Thunderbird Unified Folders Will Not Appear - 115.11.1 (32-bit)

Hello, I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with… (read more)

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

Asked by livernois3 3 weeks ago

Last reply by Wayne Mery 38 minutes ago

unable to connect to email - incoming pop.tools.sky.com port 995

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my… (read more)

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my settings are correct, pop 3 incoming pop.tools.sky.com port 995 outgoing smpt.tools.sky.com port 465 both my username and password are correct, all these settings work when using outlook 2013 pro plus on a computer running windows 7 username and password also work when signing in to emails on different computers When I create the account the message I get is password/usename incorrect Any help will be gratefully received Phil

Asked by prkirby 2 weeks ago

Last reply by Wayne Mery 41 minutes ago

Feature request: Replying to email to pick up from previous reply

There is a feature in outlook that I use all the time at work, where if I reply to a message in my inbox but I had already sent a previous reply, it will let me pick up m… (read more)

There is a feature in outlook that I use all the time at work, where if I reply to a message in my inbox but I had already sent a previous reply, it will let me pick up my reply to include in the thread, that I reply to instead.

It would be great if Thunderbird would do that for my personal emails.

Asked by UKMerlin 16 hours ago

Last reply by sfhowes 10 hours ago

Outgoing e-mails

I use Mozilla Thunderbird as an 'app' on my PC (Windows 10) in order to access my Virgin Media mail - @ntlworld.com. In the last fortnight my outgoing e-mails have not be… (read more)

I use Mozilla Thunderbird as an 'app' on my PC (Windows 10) in order to access my Virgin Media mail - @ntlworld.com. In the last fortnight my outgoing e-mails have not been sent, and a message 'Sending of the message failed. An error occurred while sending mail. Authentication Required (VM401)'.

After much time searching for solutions on the internet, I understand that it was because Virgin Media now require a two stage authentication, and I would need to generate a new password specifically for e-mail apps like Thunderbird.

After a great deal of grief, I eventually believe I have now generated this 'app password', but do not know how I can update Thunderbird (if that is what is required?) to include this password. I have updated the SMTP settings, but there appears to be nowhere to include this password.

I would be grateful if you could cast some light on this problem.

Regards,

Stephen Hartley.

Asked by stephen.hartley23 13 hours ago

Last reply by sfhowes 11 hours ago

Inbound emails from ATT

I am unable to retrieve my emails from my AT&T account, keep getting an error that inbound.att.net system error (SYS/TEMP). It keeps asking me to enter my password, … (read more)

I am unable to retrieve my emails from my AT&T account, keep getting an error that inbound.att.net system error (SYS/TEMP). It keeps asking me to enter my password, but will not accept my password for ATT. I can access my emails directly from ATT.net, so that is not the issue and have checked to make sure POP is correct.

Asked by juliemims1 14 hours ago

Last reply by sfhowes 12 hours ago

Delete email and reload?

I've lost my email program dictionary at last auto update. I need to delete program and reload but I don't want to loose my email folders. By deleting program, will t… (read more)

I've lost my email program dictionary at last auto update. I need to delete program and reload but I don't want to loose my email folders. By deleting program, will this effect my email folders? Thanks

Asked by R Roe 14 hours ago

Last reply by david 14 hours ago

Leave it alone

Why don't you have a version that once you push it out, you just leave it alone, except for any serious security updates. I, and I'm sure many others, have very simple ne… (read more)

Why don't you have a version that once you push it out, you just leave it alone, except for any serious security updates. I, and I'm sure many others, have very simple needs in an email client, and all the added whiz-bang features serve to only make it harder to use for many of us. Or, alternatively, make it modular, start out with the basic client, and then allow users to add any features they feel would be useful for them, instead o having a bloated application that 90% of goes unused.

Asked by dlsmith50076 14 hours ago

Last reply by david 14 hours ago

Thunderbird and Microsoft

Message from Microsoft using Thunderbird. What do I need to do? Thanks Update your sign-in technology before September 16th, 2024 to maintain email access. The safe… (read more)

Message from Microsoft using Thunderbird. What do I need to do? Thanks

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.


What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Asked by mlavare 14 hours ago

Last reply by david 14 hours ago

Font Color Changes Within an Email

Hi all, I'm writing an email reply and wanted to answer questions in a red font. So, my top line reply was "see below in red" and then I wanted to type Yes or No in red… (read more)

Hi all,

I'm writing an email reply and wanted to answer questions in a red font. So, my top line reply was "see below in red" and then I wanted to type Yes or No in red after each question. I couldn't even copy and paste from a word document with the font in red.

In Thunderbird, I clicked on the color checker, typed in FF0000 for the color code and clicked yes. Then the color selecter boxes on the menu went right back to white.

Any ideas?

Asked by dmsolomon 1 day ago

Last reply by david 14 hours ago

increased profile size in T-bird

With about 60G of accumulated e-mail in several Microsoft accounts, I moved all accounts into T-bird and put most in local folders. This somehow became over 600G in size.… (read more)

With about 60G of accumulated e-mail in several Microsoft accounts, I moved all accounts into T-bird and put most in local folders. This somehow became over 600G in size. Everything works and compacting seems to be getting done since it's been working some weeks now. Yet this ten-fold increase in size is unwieldy and very difficult to backup. Perhaps related, I notice that M'soft's "new" free Outlook app is present and perhaps running on this computer. And all the e-mails I send from my main Hotmail account are listed twice in the T-bird sent folder. About half of the times I start T-bird, I get a message saying that login to server outlook.office365.com with username xxxxxxxx@hotmail.com failed; the other accounts never do this. T-bird offers to retry, but that usually ends with a repeat of the same message. I've learned that if I let it open, with time, the e-mails do appear, though I don't know how or why. I've also been using Libreoffice successfully for months now though I doubt that anything to do with this. T-bird nicely solved the original e-mail oversize problem I had with Microsoft's size limitations and I'd appreciate advice on how to deal with what's happening.

Asked by Duane Erstad 1 week ago

Last reply by Wayne Mery 17 hours ago

Thunderbird - missing emails

I have my email account set up on my phone (Android) and on Thunderbird. Both are set up the same way receiving emails via POP Mail server. Messages are left on the se… (read more)

I have my email account set up on my phone (Android) and on Thunderbird. Both are set up the same way receiving emails via POP Mail server. Messages are left on the server until I delete them. Certain messages appear on my phone but never appear in Thunderbird. I do not have any spam filters set up on Thunderbird. Junk settings are set such that messages from people in my personal address book are not treated as junk, and yet they are also amongst those that do not appear. Junk messages, in any case, are not moved from my mail folder.

Furthermore if I try to forward the missing messages from my phone (where they appear) to myself again, they will still not appear in Thunderbird.

Why cannot I not see those (missing) messages?

Asked by malcolm30 1 day ago

Last reply by sfhowes 1 day ago

Unified Inbox for Windows Version

I use the android version of your email app. I love it, easy to use and almost use the "Unified" Inbox all the time. It would be nice to nice to have this facility for a… (read more)

I use the android version of your email app. I love it, easy to use and almost use the "Unified" Inbox all the time.

It would be nice to nice to have this facility for any type of account.

Thanks

Asked by Tony Matthews 1 week ago

Last reply by Wayne Mery 1 day ago

Email Storage

Thank you in advance for any help. I am using Thunderbird 115.12.2 I'm on IMAP. I having a working knowledge of Thunderbird, but not a whiz by any means. Since I hav… (read more)

Thank you in advance for any help. I am using Thunderbird 115.12.2

I'm on IMAP. I having a working knowledge of Thunderbird, but not a whiz by any means.

Since I have both personal and business emails, I keep them historically. I delete what I don't think I'll ever need to refer to.

When my email storage, gets into the 90's, I get nervous. I go through and delete as many emails as possible, and sometimes manage to get the percentage to go down 1 percent.

So... I'm a little confused. I thought that perhaps this was syncing with the Comcast server, and that the percentage was not for any Thunderbird storage. Is Thunderbird storing on another server?

What should my settings be, so that I can maintain all my email on my computer? I don't need to store it on any server. I'm afraid to make any adjustments for fear of losing email on my computer.

Is there someone who can walk me through this process in steps I can understand? LOL

I know I am set up with IMAP.

Thanks so much!

Wayne

Asked by mrwayyne 4 days ago

Last reply by david 1 day ago

Thunderbird emailing service required

I wish to access my emails through Thunderbird (in addition to Zimbra) . On a previous computer I had both providers working side by side without difficulty. However my … (read more)

I wish to access my emails through Thunderbird (in addition to Zimbra) . On a previous computer I had both providers working side by side without difficulty. However my attempted download of Thunderbird is thwarted by the message "you are about to override how Thunderbird identifies with this site. Legitimate banks, stores and other sites will not ask you to do this".

My further investigations online suggest I should "check where my email is posted (My broadband connection is with Shell Energy) and if in the same domain as the mail server, create the security exception".

I am not sufficiently computer literate to understand all this and Shell Energy say they cannot advise me. I do not wish to lose my existing email access via Zimbra and wish to continue using my email address. Would creating the security exception solve the problem and enable me to get both email services together?

With thanks, Patrick Palmer

Asked by patrick.palmer 1 day ago

Last reply by Matt 1 day ago

AOL email won't download. POP setting

AOL emails won't download to TB. POP. Spent hour and a half with AOL help, reset password, checked everything, got recent emails downloaded, but still can't connect for n… (read more)

AOL emails won't download to TB. POP. Spent hour and a half with AOL help, reset password, checked everything, got recent emails downloaded, but still can't connect for new mail. 'Server Error" " Log-in Failed" etc. Sending mail no problem. They say TB issue. Sudden stop 6/21/24. Mozilla help site directs me to find things on PC that I can't locate or understand. Not very tech-savvy, pretty frustrated.

Asked by marcopno 3 days ago

Last reply by Matt 1 day ago

Can't install Hotmail account on Thunderbird

I've been using Thunderbird for my hotmail.com and cox.net accounts for many years. Recently cox transitioned to yahoo.com with their email and users had to transition o… (read more)

I've been using Thunderbird for my hotmail.com and cox.net accounts for many years. Recently cox transitioned to yahoo.com with their email and users had to transition over. I was able to do this for 5 accounts - no problem. My hotmail.com was a bit more of a challenge but I was able to get it to work. Last week I started getting sign-in errors. Nothing worked and I deleted my hotmail.com address in Thunderbird figuring it would be better to just start over - wrong choice. Now I cannot even install my hotmail.com account on my Thunderbird.

I first tried the straightforward approach. Get an app password from my Microsoft account. Nest I it account actions, add email account. I added my name, email address and app password. When I hit ok a message quickly flashed saying configuration doesn't work. When I done I get a message that server already exists. I tried going to manual configuration and changed to normal password but got the message again that server exists. I went to the Outgoing server (SMTP) list but the outlook server doesn't show up.I tried using the hotmail password instead og the app password with same results. Finally I logged out of Thunderbird, turned off the two party requirement in Outlook and again tried to add the account to Thunderbird. Now I get the message 'could not get issuer fot oauth2 authentication'. I next went into manual configuration, turned authentication to 'normal password' the the hotmail account installed.

I closed Thunderbird and started again. sent a message to the hotmail account and had to reenter the password - works. Tried to send a message and was asked againgn for the app password - then it works. So all is good except when I check the server settings for smtp and IMAP, ot shows 'normal password' After strugglig for two hours I do not want to risk changing them to oauth2. Checked under 'saved logins' and the app password is shown. Is it likely that I have arrived at a stable solution? What am I risking by having the 'normal password' authentication?

Asked by duhnel 2 days ago

Last reply by Matt 1 day ago

Unable to log into Thunderbird new Breezeline account

I'm trying to migrate from Fairpoint to Breezeline as my provider. I need two email accounts, one for work and one for personal. I got a new work account "sort of" workin… (read more)

I'm trying to migrate from Fairpoint to Breezeline as my provider. I need two email accounts, one for work and one for personal. I got a new work account "sort of" working. I can send and receive email with it, but it doesn't react when I click on "Get messages." The second account I can't get to work at all. I copied the same server settings I used for the first account, obtained from the Breezeline website. They are:

Username: Name@breezeline.net

Incoming mail server: mail.breezeline.net IMAP port 993 Security type SSL

Outgoing mail server: mail.breezeline.net Port #465 Security type SSL

Authentication method: Normal password

I used the same password for both accounts.

When I tried to get messages or send on the second account, the message is "Login to server mail.breezeline.net failed."

I checked the Breezeline webmail site. It recognizes Account 1 but "cannot find" Account 2. According to the Breezeline website, I can have more than one account.

Please help! THANK YOU!

Asked by PineGrove36 2 days ago

Last reply by david 1 day ago