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Missing Root and Failed Troubleshooting

I was trying to uninstall an extension and kept getting a failed message. So then I decided to try to access and delete it from the root files. I went to data/data/ but t… (read more)

I was trying to uninstall an extension and kept getting a failed message. So then I decided to try to access and delete it from the root files. I went to data/data/ but then I realized I don't have an org.mozilla.firefox folder. I search in every folder and can't find it. So then I tried to use about:profiles to see where it could be, and lo and behold, I get the "invalid address" message pop up. Can someone help with this? I really want this extension off my phone. I'm running Android 13, Firefox 128.0.3, and have attached some screenshots below.

Asked by Nathan K 6 hours ago

Google search results and new tabs

Using my mobile device (Samsung s23 ultra) as of just a few days ago every time I click a Google search result instead of opening a new tab in Firefox it instead opens a … (read more)

Using my mobile device (Samsung s23 ultra) as of just a few days ago every time I click a Google search result instead of opening a new tab in Firefox it instead opens a temporary tab that I have to click and tell to "open in Firefox". It only does it with one of my Google accounts. Meaning that if I switch Google accounts and do a search and click a result Firefox opens a new tab. Which is my preference. I switch back to the other Google account and it goes back to a temp tab. I've uninstalled Firefox and it didn't change. I at first thought it was a Google thing but when I use other browsers like the default Samsung browser it doesn't do it. Attached is an image of the "temp tab" as I call it. Anyone know where option to have search results open as a tab?

Asked by zedhead665 9 hours ago

Facebook verification code on receiving

Good day dear team, I need help over my Facebook page please 🙏 my Facebook page was locked but now it's unlocked but I can't go in because I can't receive verification co… (read more)

Good day dear team, I need help over my Facebook page please 🙏 my Facebook page was locked but now it's unlocked but I can't go in because I can't receive verification code on my WhatsApp or even sms, I try so many times but now it's say, they can't send code I must try later. Is there any option I can use to receive verification code? I'm done everything reset phone and everything but I can't receive please help

Asked by fiity598 1 day ago

Last reply by Paul 23 hours ago

The Mobile Login/Sync Page Will not Load

Every time I go to settings and try to login to my account it just says 'mozilla' w the logo and won't pull up the login page. I've waited, reloaded, changed to desktop s… (read more)

Every time I go to settings and try to login to my account it just says 'mozilla' w the logo and won't pull up the login page. I've waited, reloaded, changed to desktop site, and so on.

I have a working account on a pc (which I no longer own or I would just do the QR code) and recently switched phones where on the previous phone I was using Firefox signed in with no issues.

For some reason I was able to sign in on this page but it didn't transfer browserwide or start working when I tried to sign in again. I need my bookmarks and passwords please help! (I'm using Android 12 on a Kyocera Duraforce Ultra)

Asked by EMB%R 1 day ago

what's the latest version of Firefox?

What's the latest version of Firefox? I was thinking about dropping in a new software for phone devices don't know where I'm gonna get the phones to sale a copy of my upd… (read more)

What's the latest version of Firefox? I was thinking about dropping in a new software for phone devices don't know where I'm gonna get the phones to sale a copy of my updates.

Asked by Elvin 1 day ago

Last reply by Paul 1 day ago