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Thunderbird installation

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by bowpet

bowpet
bowpet
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When the installation file begins extracting, it gives a "file is corrupt" error message. This has happened several times with fresh downloads. Using Win 10 on new computer I just built, and have had no issues with other downloads/installations. Any ideas?

When the installation file begins extracting, it gives a "file is corrupt" error message. This has happened several times with fresh downloads. Using Win 10 on new computer I just built, and have had no issues with other downloads/installations. Any ideas?

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Disable your anti virus when you do the download. Thunderbird is shipped as a self extracting zip file and lots of anti virus products make a royal mess of those, or offer inane warnings about the "risks"

bowpet
bowpet Question owner
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Thanks! I ended up downloading it on another computer and transferring it over. Oddly enough, the other computer had less anti-whatever on it than this one does. For some reason, the downloaded file size was a couple of thousand bytes larger on the "corrupt" version - perhaps it was corrupted somehow in the download process.