Thunderbird Community Forum

Hi

I hope someone can provide me with some advice.

I have used Thunderbird since its birth and have always found it reliable. However the latest release seems to be having problems with moving emails.

Example 1 - I moved an email from my Inbox to a special folder. The email was present in full before the move. Only the header appeared to be copied. I could not undo this and attempting repair on both inbox and other folder failed, as did exit and re-start. The result is that this email is lost.

Example 2 - I went to do a bulk move from the search window (something I have done hundreds of times before without incident). As usual CTRL A, Move to <new folder>, emails greyed out but nothing happens. Exit, return, repeat - same result.

At other times, both these type of operations work fine. But it is unpredictable.

Relatedly, I observe that on start-up the Inbox initially shows as <no messages> and takes several seconds to populate. Also, my auto-filing Rules are also working inconsistently.

These two points, and the two examples, are new issues for me since 128 release. I am using Windows 10 Pro on an HP Envy 17" laptop.

Any suggestions welcome as I am now concerned about losing emails!

Best wishes Roland

When I open Thunderbird, it now shows me this screen for chat conversations. I am unable to go to the mail screen, and the options in the menu bar don't work. How can I resolve this? I only need to use the email functionality and not the chat functionality.

This issue is now closed. I had to reinstall Thunderbird and restore emails through backup.

The site told me to sign up to firefox to have my question answered for Thunderbird emails.

My emails from March 2018 to most of 2024 have disappeared. Then they started coming through again from June 6, 2024. Where are they?

Thank you, B. Schulze

Since installing Thunderbird, I am unable to send or receive email. "Could not detect login form" always displays at the bottom of the window. I've checked credentials and they are entered correctly. Where is the login form and how do I fix it?

Hello.

We are using Thunderbird ESR v128 32bit. Windows 10 64bit.

Had some 14000 emails since 2012, all working good, incl. recent compacting 2m ago. Today there was another folder compacting running, possibly it didn't end as usual (no message, no error).

Since then we can see for about 6000 most recent emails only header, not the body nor attachments. Tried to repair the folder, it made 6000 headers disappeared completely.

When we checked Inbox and Sent mbox files in profile via text editor, last bottom entry/email there is from 2018 and the files are exactly 4 GB in size.

Is it possible that some 4 GB 32 bit Thunderbird limit was hit and that truncated the large mbox files?

Is there any way to find somewhere on local disk (some temp folder or files) the most recent missing 6000 emails?

Account is using POP and the files are not stored on mail server.

Thank you for any advice.

So, I'm currently testing the EWS integration and my email requires OAuth2. Unlike the 128 flatpak (which is all I can use on my main PC since it's immutable) where it would get stuck on Checking Password. My second machine has Ubuntu and I'm running the Daily from today.

It allowed me to create the account but will not pull down any emails, likely due to the lack of Oauth2. I've tried all of the other options for SSL/TLS Auth methods on the security settings for the incoming server. The only options are Normal Password, Encrypted Password, Kerberos/GSSAPI, and NTLM.

Does anyone have any suggestions?

Last night I lost all email and contacts through Thunderbird. Using Thundrebird 128.1.0esr on a MAC OS Sonoma 14.6. Can't use software as it will not work after opening it up. Uploaded image of current status. Let me know how to proceed. Already deleted and reloaded software with same result.

When I first open my Thunderbird account in order to look at my mail account, I get a first page that says "No Message Found". This message holds for about 3 - 4 seconds and then switches to my mail account. Is there and way to eliminate the page that says "No Message Found.?

When I first open my Thunderbird account in order to look at my mail account, I get a first page that says "No Message Found". This message holds for about 3 - 4 seconds and then switches to my mail account. Is there and way to eliminate the page that says "No Message Found.?

Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can see the emails subject but they don't open. Searched the form and tried the repair option but after it finished it deleted all the emails from 2018 till now and i can see the emails of 2017 only (the first year of usage) -i tried deleting the .msd file but didn't help

-Created new profile and copied the inbox folder to it but still can see old emails only.

-- i sent a test email from my mobile to my email and it received it but the emails on the server that was downloaded before the crash are not downloaded again - i did search on email address that iam sure that we communicated recently only and i could see all the emails in the search but when i try to open it its empty

Hi, I have a iMac with os Sonoma 14.6 and Thunderbird 128.1.0esr. I try to sign emails with s/mime digital certificates, but i cant. I have a personal digital certificate that i use on my mozilla firefox without any issue to login, sign docs and everything, but on thunderbird i cant sign or encrypted a message. The reason is that when i try to install certificates, it just dont put in on people tab, on Certificate Manager, but on Your Certificates. I try with .p12 format and with .cer format. When i try to import on Your certificates tab, i click import and it just select p12 certificates. If i choose cer dont work. And it import certificates just right. But it doesnt let me choose these certificate to sign emails or encrypt ( account settings - end-to-end-encryption - S/MIME area saying Personal Certificate for Digital Signing with Select.. buton and Personal Certificate for encryption. I just import certificates, it put on your certificates, dont leave me put any on personal. Then i click on Select to assign certificate to sign and says Certificate Manager can´t locate a valid certificate that can be used to digitally sign your messages with an address of . I check that the email address is the same of digital certificate, when i ask autorithy to give me certificate, that certificate, can be used and is associated with the email address i try to sign. But it dont work. Any help?

I needed to migrate my account to another laptop and i was advised to use the the following method: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer.

However, all the emails dated prior to the move, come up blank now, only the headers can be seen.

Server type is POP

I cannot download them from webmail as for majority the previous server was IMAP which is no longer connected.

From what I can tell, there is no way to print the contents of a single calendar event. Calendar events may have important information in the event details, like program agenda or travel directions. Being able to print an event is really rudimentary...a person wouldn't really even think that it cannot be done. So, the work around is to use the Windows program Snip and Sketch to take a picture of the entire event and then print that. Just unbelievable at this stage of Thunderbird's development. Not being able to do print an event is kind of like a word processing program excluding the letter 'x' because it isn't used much. Seriously.