Thunderbird Community Forum

duplicate of /questions/1458296 thread.

My email has been running slow and i do not have the technical skill to follow protocols from a website. Am desperately trying to speak with a human. I have moved and my former support help is 200 miles away, so dropped my computer off for the first time at a computer repair business who needs my user name and passwords. I realize my request sounds suspicious and am happy to verify all of my company details, but can not do this without your help. My cell is [edited phone# from public community support forum] Thank-you, Eric Ohanian PS-I no longer have access to email until my computer is returned. Is there any way someone can call? Or is there a phone number I can call to reach you?

Hallo, ich habe Windows 11 neu installiert, nun habe ich das Problem, das angeblich mein Mail Passwort nicht stimmt. Ich habe schon alles ausprobiert, die korrekten Passwörter von T-Online eingebeben, die Passwörter geändert, nichts hilft. Ich habe auch schon Thunderbird neu installiert, doch alles ohne Erfolg. Könntet ihr mir bitte weiterhelfen, das ich dieses wundervolle Programm wieder nutzen kann?

Hier noch mein System: i7 6700 K, WIN 11 HOME, GTX 970Grafikkarte, 500 GB SSD, 16 GB RAM, 1 TB Harddisk,

Danke im Voraus

Rainer

My email has been running slow and i do not have the technical skill to follow protocols from a website. Am desperately trying to speak with a human. I have moved and my former support help is 200 miles away, so dropped my computer off for the first time at a computer repair business who needs my user name and passwords. I realize my request sounds suspicious and am happy to verify all of my company details, but can not do this without your help. My cell is [edited phone# from public community forum]. Thank-you, Eric Ohanian PS-I no longer have access to email until my computer is returned. Is there any way someone can call? Or is there a phone number I can call to reach you?

When I start up my Windows 10 laptop, Thunderbird tries to connect to my Hotmail email account, but it can no longer make the connection to the Outlook imap server (imap-mail.outlook.com) apparently because my password is no longer accepted. I just get the message box "Login to server imap-mail.outlook.com with username neil.january@hotmail.com failed - enter new password". There is no new password. I have not changed the password, and Thunderbird was connecting without trouble until a few days ago. What should I do?

Emails still get through to my Android phone with no trouble.

Hello,

After an upgrade to my most recent Mac I appear to have lost Thunderbird and all of my early backed up files (since deleted) from Gmail.

Today, I reinstalled Thunderbird and linked it to Gmail. I then used Google Takeout to create an mbox folder and it worked fine.

I now want to add this folder to Thunderbird as a separate backup which covers a particular period, say 2012 to today. After that I want to delete all of my mail - or at least everything up to 2019 so that I will have more space on my Gmail account.

I tried the import function but it does not appear to show any way I can download a mail folder.

I have read that I can simply shut down Thunderbird and copy the mbox file into the local folders in Thunderbird.

So my first question is "can I simply transfer the mbox folder into Thunderbird local folders?"

If so, may second question is "how can I find Thunderbird local folders on my MacBook Pro?" I have no idea where to find the Thunderbird folders.

I have a recent MacBook Pro running Sonoma 14.4.1

I would be grateful for some help

DanZ

Hello, Please tell me, according to this code, on which date should the email be sorted for received in the Date column: August 6th or June 8th? The email was sent on August 6th, but TB sorted it into the Date column on June 8th? Why? Where is the problem?

X-Real-To: yyy@saldo.bg Return-Path: <xxx@ro01.nra.bg> Received: from smtp-00-g00.cmailpro.net ([0.0.218.89] verified)

 by 00.cmailpro.net (CommuniGate Pro SMTP 6.2.15)
 with ESMTPS id 147527890 for yyy@saldo.bg; Tue, 06 Aug 2024 12:32:17 +0300

Received: from 00.nra.bg ([0.0.164.234]) by 00.cmailpro.net with esmtps (TLSv1.2:AES128-GCM-SHA256:128) (Exim 4.92) (envelope-from <xxx@ro01.nra.bg>) id 1sbGY0-003ybw-S0 for yyy@saldo.bg; Tue, 06 Aug 2024 05:32:07 -0400 Received: from localhost (localhost [127.0.0.1]) by 00.nra.bg (Postfix) with ESMTP id 001CE1AE8076 for <yyy@saldo.bg>; Tue, 6 Aug 2024 12:32:04 +0300 (EEST) X-Virus-Scanned: amavisd-new at nra.bg X-Amavis-Alert: BAD HEADER SECTION, MIME error: error: part did not end with expected boundary; ; error: unexpected end of parts before epilogue Received: from 00.nra.bg ([127.0.0.1]) by localhost (00.nra.bg [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id Dxbm9TzTgVsA for <yyy@saldo.bg>; Tue, 6 Aug 2024 12:32:03 +0300 (EEST) MIME-version: 1.0 Content-Type: multipart/mixed;charset= windows-1251; boundary="----=*#abc1234321cba#*=" Content-Transfer-Encoding: QUOTED-PRINTABLE From: <xxx@00.nra.bg> To: yyy@saldo.bg Date: 06-08-2024 12:32:03 Subject: =?WINDOWS-1251?Q?=D1=FA=EE=E1=F9=E5=ED=E8=E5=20=EE=F2=20=EE=F0=E3=E0=ED?==?WINDOWS-1251?Q?=20=ED=E0=20=CD=C0=CF=20=E7=E0=20=EF=F0=E5=E4=EE=F1=F2=E0?==?WINDOWS-1251?Q?=E2=FF=ED=E5=20=ED=E0=20=E4=EE=EA=F3=EC=E5=ED=F2=E8=20=EF?==?WINDOWS-1251?Q?=EE=20=E5=EB=E5=EA=F2=F0=EE=ED=E5=ED=20=EF=FA=F2=20=E4=EE?==?WINDOWS-1251?Q?=20=20=ED=E0=20=CF=F0=E8=E7=EC=EE=F1=20=C5=CE=CE=C4=20=F1?==?WINDOWS-1251?Q?=20=C5=C8=CA=20202432360?= Message-Id: <20240806093204.001CE1AE8076@00.nra.bg> Received-SPF: pass (00.cmailpro.net: domain of 00.nra.bg designates 0.0.164.234 as permitted sender) client-ip=0.0.164.234; envelope-from=xxx@00.nra.bg; helo=00.nra.bg; X-SPF-Result: 00.cmailpro.net: domain of 00.nra.bg designates 0.0.164.234 as permitted sender Authentication-Results: 00.cmailpro.net; iprev=pass (00.nra.bg) smtp.remote-ip=0.0.164.234; spf=pass smtp.mailfrom=00.nra.bg; dmarc=pass header.from=00.nra.bg Authentication-Results: cmailpro.net; spf=pass smtp.mailfrom=xxx@00.nra.bg X-cMailPro-Class: ham X-cMailPro-Evidence: dnswl/se-reputation (trusted ham) X-Recommended-Action: accept X-Filter-ID: K9WxaI5ZGhh8Ak/JwIjqX37XzRs1GEYk6SAtIkozCW98mBrJY5hMhwwSJ9O+DYtSjj/4RTK0qtH0

x30jZGzXZkAgbt5PmrF5kJEOcTY3YWAyaHBs68x9hT+ZyTNKzXjKPGFvO7YGatqzr+ah4Hu2ctgz
cDoFd+96Xw4QUNtTnXQtFAc5X+O83ozS6UBxIG7pQP5fOQxS+0vImCSvDvsWZx9r
P8nzZFNTsK3MFKxhBA0BSjcooU0BtzK4QHYeseo+3c/j9uly1Zg1NSDJHcrwPY4ocfm
Wv3Fe9Idq+A=

X-Report-Abuse-To: spam@00.cmailpro.net

I have been running Thunderbird for almost seven years now, and these behaviors have persisted since day one on my laptop and desktop computer. First, I have five accounts set up. I am running two add-ons (Provider for Google Calendar, and Quicktext). I am currently running a snap version 115.12.2 of Thunderbird on both machines and they both are running Ubuntu 22.04 LTS. Plenty of RAM and plenty of free disk space.

Here are the two issues...

1. More often than not, when an email comes into one of the inboxes and I am viewing the unified inbox there are two copies of the same email. If I switch back to the actual inbox of the account it only shows the one. This is very aggravating and when you start trying the delete emails from the unified inbox it gets all hosed up and I end up having to go to each individual mailbox to delete the messages.

2. This somewhat relates to issue one... Sometimes when an email is deleted from the unified inbox, a blank record remains like in the image. This shows only one but sometimes there are multiple ones. Of course, if I go to that message's inbox it is not there.

I have tried all the common things like deleting the index files to let the indexes rebuild, comparing folders etc., and again, this has been a persistent problem since day one. Any insight or solution would be greatly appreciated.

Thank you! Mike

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

Depuis la mise en place de cette nouvelle version le 9 aout 2024, je ne peux plus visualiser les pièces jointes d'un message, attachées en .pdf Je suis sur Windows 10 A vous lire,

Since update to ver 128.1.0esr the "new subfolder" feature does not work (does not show window to name new folder). I have many subfolders and I rely on them heavily. I tried restarting Thunderbird, then Windows. I ran in debug mode with no success. I downloaded and installed 128.2.0esr again. No change.

Is it possible to go back to the earlier version? Which is? Thanks, Frederick

Requesting for your assistance in the process of downloading the emails from Google workspace to Thunderbird. Per our testing, only those unread messages are being downloaded to Thunderbird but in the actual transfer, it seems all emails are being downloaded. Due to the huge file, at some point, it hangs and we're not sure which emails are not transferred yet.

Tbird 128.1.0esr (64-bit), Windows 10 64 bit

When forwarding an email, the background colour of the forwarded email is used for the background colour of my explanatory email above the forward so this changes from white to the background colour of the forwarded email. It also changes the indent to jam new text in my email against the page edge. This also happens in troubleshooting mode.

This does not happen with a reply.

I received a message that Thunderbird needed to archive my Emails, there were too many. I did it, now when I go to the older Emails there is nothing there. The Email is blank, some have strange letters and numbers that do not make sense. Could please tell me what happened to the content of the Emails? Thanks

Since Thunderbird was last updated on the 5th August, the page to compose a new email, no longer has a "send" or "attach" tab. I cannot now send any emails through Thunderbird. I have requested technical support twice, however, the only response has been an automated message saying someone will get back to me. That has not happened. I am only able to send any emails via our internet provider's website, which is Slingshot.co.nz.

Today, July 31,2024... Told by Spectrum that third party Thunderbird is no not supported on their servers

* My email 'In box' is frozen and the Login box persistently fails for xxxxxxx@roadrunner.com on mail.twc.com 

• My take away is that the only way I can retain my address is to attach it to a web mail account such as https://webmail.spectrum.net/mail or google mail.

Is there any way to keep Thunderbird separate and retain my current email address?

I have numerous mailing lists in my address book. Every time I move an email address from "All Address Books' to a mailing list, it disappears from the mailing list it is in.

For example: 2 Mailing List: Monday Group & Tuesday Group. I want Johndoe@abc.com in both lists. I 'drag & drop' the Johndoe@abc.com to the Monday Group. When I 'drag & drop' it to the Tuesday Group, it disappears from the Monday Group. How I add the an email address to both the Monday Group & the Tuesday Group?

Thanks.