Firefox Community Forum

Westpac keep telling me it is the fault of my browser. While I was trying safe mode, deleting the cookies and cache etc. I came across this bit of odd information -

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-08-08-01-10-24-eb9193.png

Westpac have been telling me for two months that it is Firefox's fault, but I don't see how, given that it has always worked before. Finding this data makes me think the problem is Westpac's fault but they just keep saying the same old thing - use another browser. Well I don't want to! I have visual difficulties and my Firefox is heavily customised to account for that.

What is actually happening is that when I enter my information on the log In Page: https://banking.westpac.com.au/wbc/banking/handler?TAM_OP=login&logout=false then click on the sign in button the screne goes white like it is going to log in and then the sign in page comes back up without the information I had entered.

Is there any thing you can do to help me?

Yours Sincerely, Ms Jacq Felis.

Where are passwords imported from Safari saved to in my Mozilla or Firefox accounts?

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I frequently have the problem of accidentally detaching tabs when I am trying to drag them left and right to reorder them. The interface seems more sensitive than I would like. The unwanted detaching of tabs happens to me many times a day and is jarring and causes me to lose a lot of time trying to put the tabs back. I would like the interface to be less sensitive, i.e. to make me drag it much farther up or down in order to detach the tab. If the feature to fine-tune the sensitivity of the tab-break-off is not implemented, I want the ability to turn it off, so that I can reorder tabs by dragging them left and right without having to worry about them detaching.

I searched and found an 8-year-old request from another user for the same thing, and it had been closed, and linking the user to third-party extensions adding this functionality. However, the extensions were not monitored by Mozilla for security.

This was a non-solution to me. I want this solution either to be built-into the browser, or to be offered in an extension that is monitored for security by the official team.

I'm using FireFox 129 64bit on Windows 10. I have Google set as my default search engine.

Lately, when I type search criteria into the address bar and press Enter, nothing happens. And if I then try to navigate to google.com at that time, it just doesn't load at all. This doesn't happen every time, but it has been happening often enough to be annoying. So I just load up Yahoo instead to conduct my search.

No other site has this problem.

Is this a problem with google.com itself, or with Firefox's handling of it?

After last update, when I open the bookmark sidebar (CTRL+B) and change its size (width), and then close Firefox, sidebar's width change to previous size.

How to fix it?

Hi @ all, is there any way to open a website that i trzust inb, but that runs with an old TLS-version?

I tried to open the user interfaceof my D-LINK NAS via the IP-address and only received this error:

"Error: Secured connection failed

An error occurred when connecting to 192.xxx. The remote site is using an unsupported version of the security protocol.

Error Code: SSL_ERROR_UNSUPPORTED_VERSION

The website cannot be viewed because the authenticity of the data obtained could not be verified.

   Please contact the owner of the website to inform them of this problem.

This website may not support the TLS 1.2 protocol, which is the lowest version supported by Firefox.

More information... "

A lot of my bookmarks are just global icon signs when I click them, nothing happens, some that are proper icon signs, will list take me to any random site, tried restoring and restarting, to no avail ,this is a long standing issue, affecting both bookmark toolbar and other bookmarks. Even tried reinstalling Firefox, the issue still stands Firefox is otherwise perfect, I've now run out of ideas, any help would be appreciated from Patrick

When you navigate to a web site which is slow to respond the address bar keeps showing the previous address until the web page loads or a network error occurs. It may take minutes. It happens for instance when clicking a a web search result or when the site itself redirects to another web page.

This Firefox behavior is there for years and I even remember that Internet Explorer had the same behavior during its era.

Is there any particular reason to do that? Because I only see downsides: for instance, you can't copy the URL to check in another program or device.

Somebody might argue that it's because you can press Esc during load and stay on the previous page. I think it would be more convenient to revert the address bar value when this happens.

'When I try to sign in to Facebook on my laptop, it says that I am using the wrong password. But that password works for Facebook on my iPad and my iPhone. I'm wondering whether simply changing the password is a solution or whether this situation indicates something else is going on.

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, which should be synced.

I searched for the same problem, but all I could find was searching for profile files in C:\Windows.old

The issue is I do not have Windows.old folder or anything like that.

Is there any way to recover at least my passwords?

Thanks in advance for help.

Starting yesterday, 10 Aug, I can't sign into Kaiser Permanente. Never had this problem before. Message is:

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

This is the second important site with sign in problems. Can you cut whatever you are dong out so I can visit kp.org, and bank of america? I can sign in fine on all the other browsers just fine. Includes Brave, Chrome and Edge.

I looked this problem up, and the nonsense given to fix this problem is impossible to follow as it must be old. What shall I do, just avoid using this browser? This has been my base browser for years. Perhaps it is time to make a change.

Hi, so I've "Show an image preview when you hover on a tab" setting under Tabs section "Off". Preview is not showing but instead there is am empty box like on attached image. I couldn't find any other option to turn that off also.

I'm using latest firefox nightly release.

This is an ongoing conversation.

This is the message I get from Rakuten: "Your ad blocker is working too hard! To earn Cash Back at Samsung, disable your ad blocker and refresh this page." I want Rakuten to send me to the Samsung site as I am interested in buying something there.

I am in a dialogue with someone on this Mozilla site, and trying to explain my problem. I don't know if the problem is that Rakuten is being blocked from sending me to the Samsung site or Samsung is being blocked. (Rakuten is a site that has arrangements with many companies who give discounts to customers.)

even though i have run several virus scans several times, mozilla firefox popup claims:

system is infected activate you antivirus to delete virus via bmok.check-ti-ver-108-a.com

can't turn off popup. then another popup claims norton payment denied.

advise please. thanks Debby

IM ON WINDOWS 10 AND EVERYTIME I TRY TO MAKE FIREFOX MY BROWSERSOMEONE IS BLOCKING IT AND SENDING IT TO MICROSOFT EDGEWANTING ME TO MAKE MICROSOFT EDGE MY BROWSER AND I DONT WANT EDGE I WANT FIREFOX. I HAD FIREFOX AS MY BROWSER YESTERDAY BUT SOMEONE TOOK IT OFF SOMEWAY. ijust tried it again and edge wont let it happen.i do kn how to switch browsers and something crazyis going on here.

Some sites stopped opening, although in other browsers, and through the phone everything opens up. I've tried reinstalling the browser, disabling extensions, resetting DNS. It didn't help. A list of sites I'm having trouble with: https://www.deepl.com/ https://enka.network/ https://7tv.app/ https://hsr.hakush.in/ and some other sites that I can't remember right now. In Chrome he working. Sites like youtube twitch and other poplar working too, idk why firefox have problem, maybe its new update?

Hi,

I went to my local streaming platform Videoland (It's like netflix, a paid platform to watch series) And it's telling me the video can't play because my browser version is too old and I need to update it.

Of course, I checked and, well... my firefox is up to date. What could be the problem?

Thanks!