Firefox Community Forum

I have used Firefox for email, web browsing etc for many years without issue, until about 2 weeks ago. I was using gmail to send an email and a small attachment would not fully upload (locking up at 75%). I looked at gmail help and the recommendation was to flush cookies and cache. I did this and have had problems ever since. GMail: Connecting to gmail is a hit or miss affair - it mostly does not work at all but on rare occasions it does connect. If it does load it is very slow, often I cannot change tabs or access labels. I cannot switch inboxes to other accounts. I mostly cannot send emails (though very occasionally I can). When trying to switch accounts it mostly just says something went wrong but once or twice it has brought up the list of accounts but I cannot select one. I can rarely send an email - it is very slow, it says working but mostly nothing happens. Sometimes an Oops 01 error message appears. I have not been able to attach a file to any email I have tried to send. I am seem to be receiving emails without issue. [Gmail mostly works on Chrome but sometimes I have trouble sending].

Google Search: When I use Google as a search engine I often get only a white screen but it will sometimes bring up a screen of search results however when I click on the link either nothing happens or it is really slow to load the page - once the page loads navigating around the site is normal.

I have no issues when using Duck Duck Go or if I type the address into the address bar or it is a book marked site.

YouTube: I can rarely connect to Youtube using Firefox - it mostly just sits at a white screen with the address in the address bar but nothing happening. If it does connect it is incredibly slow at searching or changing screens. I often get a message saying I am not connected to the internet but I am because I have other things open and operating.

Google docs: I cannot access google docs using Firefox but can using Chrome.

I have no issues with online gaming or streaming sites. It seems to be only google related services that are giving me grief.

A few hours ago, I had a problem logging in to pCloud. I didn't have any problems until recently, but now I get the following message: Secure Connection Failed

An error occurred during a connection to my.pcloud.com.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

How do I resolve this situation and continue using pCload through Firefox?

Thanks, Alex

Up through Monday, 10-16-2023, I could play Amazon Prime Videos. As of Tuesday, 10-17, I no longer can. I can do this on other browsers, e.g. Chrome and Safari. Can this be fixed or do I need to stop using Firefox?

It seems that this problem is common in firefox community. So first of all I basically tried all default troubleshooting steps such as dealing with cookies (turning off, tuning on, exceptions), cleaning data, cleaning cache, security settings, etc etc, even though I am on freshly installed firefox.

So lets see now, problem is with https://vk.com/ website. It works until processing my login info. After I enter necessary credentials, it reloads and just produces infamous error. Network monitor displays loop of login.vk.com domain migrating cookies to login.vk.ru which restores them and then finally trying to open actual account php page starts the loop anew. Well until NS_ERROR_REDIRECT_LOOP stops this shamelessness. Resetting all browser data back, just enables me to enter my credentials again and the same process starts again. I can access this website from the same network from different browsers from different devices and operating systems.

Currently I encounter this problem on recently installed Arch linux, with basically dwm and firefox, and since I had very rough time with how unpredictable this system were so far, I don't know how much it is browser issue, so I think I should mention it.

Thank you in advance.

Fri. 10/20/23 @10:48 pm CDT -- Good evening. As an experienced I.T. Consultant, I cannot find a spot in the Account Profile section or its related pages to UPDATE my phone number. If your system is doing 2FA, it had to be entered at some point. Since I had that old number for almost 10 years, I don't remember what features Firefox had back then. I'd appreciate it if someone would provide an answer. Previous answers I've read today didn't provide one.

Thank you.

hi, I really trust Mozilla with my privacy needs. Are there any updates on digital wallets for e-commerce payments that I can use with the browser? The only way right now is for me to either use Apple or Chrome for my wallet, and i want to detach from those accounts!

I'm starting to take bookmarks seriously and put them all into folders to make things easier, but i'd like to have longer names for my folders that don't get cut off and put into an elipsis. Can this be done?

Can't stream Amazon after update. What's the issue? Watching videos, LiveTV on MEdge works fine. Refreshed FF and didn't work. Followed instructions on managing DRM controlled content and still not working. FF is broken. Please fix or please help. Thank you.

Firefox is my main browser but it seems like something is blocking full function on a website I need to work with. I can do it using Edge. I want to keep my browser Firefox so how do I clear that up?

Hi,

I'm unable to access Indeed with appleId. Authentification works but unable to transfer to indeed afterwards.

Work with Edge so I will use Edge :(

Thanks,

If I go to drivenc.gov to look at the traffic cameras, I get the following error;

"Error with TIMS API"

I can get to the site using the edge browser so either the Firefox browser is having issues or the website has some problem with Firefox.

I went to settings->Privacy & Security->Cookies & Site data and hit the "Clear Data" button to clear cache. Still having issues.

This most recent update changed the location of Firefox data, rendering previous shortcuts useless, and all files were also deleted or rewritten completely when I restarted Firefox. All of my tabs are gone, there is no previous restore data, and there is no way for me to recover all of the tabs I previously had. If there is some way to recover my data after this migration it would be greatly appreciated, but if not, this is an incredibly frustrating update with a migration process that seemed unnecessary.

I suddenly encountered this issue. I have no extensions interfering. I'm running AVG and have turned off web shield entirely whilst troubleshooting. Firefox is up to date. GOOGLE CHROME has NO problem with the certificate. I am adding a SS of the error so that I'm not typing the Gutenberg Bible to get help. If I am unable to follow a link from one website to another there is no logical reason for me to continue using Firefox when Google Chrome will do the job no problem. Also to note; I have been a faithful Firefox user on ALL of my platforms and only specifically downloaded Chrome just to see if it worked in Chrome (which it did.)

Recently, when I try to play video clips, or click on "Live Updates" on CNN.com, the videos will not play (no play icon), and when clicking on "live Updates, the screen flashes to that page but then goes blank. Is this a bug in the recent updates to Firefox, or is something going on with CNN? This is the only site that I'm experiencing this with. Thank you in advance. Cheers.

I updated from version 106 to the latest version just now and my user-defined fonts stopped displaying on a local HTML page (stored locally on my computer); this warning showing up in the console: "Request for font FONT_NAME_HERE blocked at visibility level 2 (requires 3)."

I specify fonts using "font-family" property (CSS).

Help me out here, please. How can I fix this (so my pages look proper again)?

Thank you.