Firefox Support Forum

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Please advise! Thanks

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be causing the problem.

This all started when I created a container for Banking. it has been a problem ever since.

Hi, when I log into my bank I give my account number and then a password. I have told firefox not to remember my password but it is remembering the bank account number which automatically pops up when I am on the banks log in page. How do I stop this? Also when I signed up for this firefox help it asked for an email address and all my email addresses poped up for me to chose from. I didn't like this either. Appreciate any help. If these features can't be turned off whats the last version I can use that won't do this? cheers Neil

I have tried both Google Authenticator and Guardian for use with Mozilla 2FA. I have tried scanning the QR code on my PC multiple times on each authentication app and retrieving multiple codes each time, but all entries stated "incorrect 6 digit code" on my PC to enable 2FA. I am not sure how this is not working. Both authenticator apps identified my correct login email address associated with my Mozilla account so I know it must have something to do with whatever is happening on the back end at Mozilla for my account.

Also, I have read a few posts in the Mozilla support knowledgebase regarding this very same issue, but did not see any resolution. I would really like to have 2FA. Can someone please contact me about this?

I was trying to move it and I accidentally deleted it. I would like to reinstall it. I cannot seem to find the right phrase to find it on your sight and do a reinstall. If you would be so kind to point me in the right direction,I would be most grateful. Little updates like this is why I have remained a loyal fan since the Netscape Navigator days.

Thank you for your time.

[email removed from public]

I am using pihole and i've learned that firefox ignores it.

Supposedly, because it has DNS OVER HTTPS enabled by default.

So i disabled it, and it still doesn't work ( ignores DNS settings and loads websites that are blacklisted in my pihole - only firefox does this, chrome and edge dont have this problem )

I've set it to my pihole server - and it still works.

I've set it to CUSTOM and put in a 0.0.0.0 as IP and IT STILL WORKS

how???

i am just trying to use pihole but i can't comprehend why would a browser ignore all these settings ...

how do i make it work?

thanks.

I have just updated Firefox to 106.0.4 (64-bit), the latest version. The first issue was that all my add-ons and extensions were disabled, and I had to manually re-enable all of them.

The next issue is that I cannot now minimise Firefox. I have tried the published fix - Go to the menu, then "More Tools" then "Customise Toolbar" and finally untick the "Title bar" on the lower left side. This has no effect.

Can anyone suggest another fix? I am using Windows 11 (not yet updated to 2022 H2 - am waiting for this to become stable).

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it downloads and then displays as a text page of garbage. It seems the file is wrongly defined as text/plain on the server rather than as a binary.

However, I've looked into my Firefox settings to see if I can define the handling behaviour of that file type. I can't! Amazingly to me, the .msi file type can not be added to the list manually. There is no "Add File Type" functionality in there. It seems as though I have to handle the file in Firefox for it to see that that type exists and then it will let me add it to the Downloads/Applications area of settings.

I can right click on the link and choose Save File As which gets round it, but then I still cannot see the .msi file type to add it to the Applications list. Can anyone tell me what I am missing here?

i've been a loyal fan for over 20 years but i just can't comprehend why would ignoring dns settings be a good idea .. i can't even imagine a hypothetical situation when this makes sense.

and now i have to either tolerate edge, chrome or just forget internet which is really hard to do when you work in IT ...

amazing.

I use pihole on my home network but firefox doesn't seem to care. i disabled DNS over HTTPS but still it seems it ignores my dns server

why?

thanks.

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other themes. Community support said to install "System" theme to get the default back, but it's not completely the same. For example, checkboxes on forms display as white checkmarks which are hard to see. In my email, the messages and replies display oddly and are hard to read as the contrast is poor. HOW DO I GET ALL MY DEFAULT BACK?

So firefox dev edition makes connections after booting the pc, even when i did not open it. Now i dont think its a big deal because so far i can tell those connections to the adress 127.0.0.1 should be only local connections that dont leave my local network, right? Question is, why does it do that? The standard firefox browser doesnt ever behave like that, so why does the dev version? What i dont like here is the fact that a program does things on its own without me interacting with it, firefox is a browser and should only be active when i use it, not on its own. So what are these connections and why are they there? How do you disable the browser acting on its own? I did not install the maintenance service.

Is there a way to disable the new tab button's container context menu? The menu pops up when the new tab "+" icon is right clicked, as well as when left click is held down for one second on the "+" icon. I've disabled everything in about:config that contains the word "container" and that did not remove the context menu. I do not use containers and do not want that context menu popping up when I accidentally do one of the two things that trigger it. I've included a screenshot of what I want to disable and circled it in red.

Firefox version 106.0.1

Thanks!

I had several windows open in Firefox. These have disappeared but I'm not sure exactly when it happened.

'Restore the previous session' does not help as it only restores a single window. I need to go back in history (I have backups so can refer to older files if needed). I have checked 'session-store.backups' and have several .jsonlz4 files, ranging from early October to late October. The older versions are much larger.

Do these files contain my older session data? If yes, how do I load them to get the relevant session windows? I am not worried about losing any data since that time.

Thanks

how do i unlock the privacy and security panel so i can make changes; i am a solo practioner and have 2 computers; one has that panel unlocked, and the other is locked. How to unlock? thanks

font corruption? the font called Calibri is showing up as italic in all websites that use calibri. but i dont have calibri installed on my computer. how do i fix this? in the past, my friend had a similar issue with fonts looking all weird in code on websites and i told her it was font corruption and had to remove a font on the system level which rectified the issue. but in my case, i dont have calibri installed on my computer. so when i go to the outlook website, all the emails are coming in as calibri italic out of nowhere, when i didnt change any font settings. if i go into google docs, and paste some notes and change all the notes to the font called calibri, it shows it as italic. but i dont have italic selected in google docs. how do i fix this in firefox???