შეკითხვები ჭდეებით: ყველა კითხვის ჩვენება
  • გადაწყვეტილი
  • დაარქივებული

I can not add 2FA Account because of wrong codes

I am trying to my account to authy but after I scan the QR and type the code, FireFox say wrong codes. Authy worked fine with many other accounts so what to do ? … (ვრცლად)

I am trying to my account to authy but after I scan the QR and type the code, FireFox say wrong codes. Authy worked fine with many other accounts so what to do ?

კითხვის დამსმელია william562 1 წლის წინ

პასუხის გამცემია william562 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Some images, QR codes and favicons do not load properly.

I am running the latest FF on Fedora and few weeks ago I started having this issue where some images aooear scrambled. Pics attached but for example the QR code on messag… (ვრცლად)

I am running the latest FF on Fedora and few weeks ago I started having this issue where some images aooear scrambled. Pics attached but for example the QR code on messages.google.com looks scrambled. Same for some favicons, some of the iconography on Google maps, and random others.

So far, I've tried disabling VPN and all add-ons (Troubleshoot mode) to no avail. Can't seem to find a pattern, it seemingly happens at random. Any suggestions appreciated.

კითხვის დამსმელია Daniel 1 წლის წინ

პასუხის გამცემია zeroknight 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Metamask support redirect me to you at Firefox

Hi Firefox Support, I was directed to contact you by Metamask Support. I'm experiencing a problem connecting to Metamask from Firefox, though it connects without any iss… (ვრცლად)

Hi Firefox Support,

I was directed to contact you by Metamask Support. I'm experiencing a problem connecting to Metamask from Firefox, though it connects without any issues in Chrome. Based on this, Metamask Support believes the issue may be related to Firefox.

Here's what I've done to troubleshoot so far:

Cleared cache data in Firefox. Verified that I'm using the latest version of Metamask (34.0). Encountered an error when trying to switch networks with the message "unable to connect to Polygon." Confirmed that no other wallets are causing conflicts. I've attached some screenshots for your reference.

Given that I can connect to Metamask in Chrome and have already cleared data in Firefox and ensured I'm using the latest version of Metamask, Metamask Support suggested the problem might lie with Firefox.

Could you please help?

Thank you.

კითხვის დამსმელია artedys 1 წლის წინ

პასუხის გამცემია zeroknight 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Videos not playing

I am currently facing an issue where videos on websites other than YouTube are not playing. This problem is occurring on browsers like Firefox, Brave, and Opera, but inte… (ვრცლად)

I am currently facing an issue where videos on websites other than YouTube are not playing. This problem is occurring on browsers like Firefox, Brave, and Opera, but interestingly, videos are working fine on Chrome. I have tried various solutions over the past 2 years, including removing extensions, using private mode, installing web media extensions and codec packs, but nothing has resolved the problem. I am using Windows 10. I would appreciate any insights into why Chrome is able to play videos while other browsers are not, and I'm specifically looking for solutions beyond the usual suggestions like removing extensions or using private mode.

კითხვის დამსმელია Vasam Siddeshwar 1 წლის წინ

პასუხის გამცემია zeroknight 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Possible browser hyjack

In Firefox, when I type 'news' into google instead of getting a list of links it takes me straight to the Financial Times website. Is this an issue with google or is Fire… (ვრცლად)

In Firefox, when I type 'news' into google instead of getting a list of links it takes me straight to the Financial Times website. Is this an issue with google or is Firefox being hyjacked?

კითხვის დამსმელია RickTee 1 წლის წინ

პასუხის გამცემია jonzn4SUSE 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Why does viewing a stock quote chart in Google/finance hang the tab?

when I view a stock quote in Google Finance If I move my Windows cursor into the price chart and move the chart cursor to a new date or time the tab will hang. I can no l… (ვრცლად)

when I view a stock quote in Google Finance If I move my Windows cursor into the price chart and move the chart cursor to a new date or time the tab will hang. I can no longer move the chart cursor. Reloading the tab will no longer work. I have to delete the tab and then use History to reload it. There is no problem as long as I keep the Windows cursor out of the stock chart area.

I have several tabs with stock data from Google Finance open at the same time. For example. https://www.google.com/finance/quote/TSLA:NASDAQ https://www.google.com/finance/quote/AAPL:NASDAQ https://www.google.com/finance/quote/MSFT:NASDAQ

I am running Windows 11 up to date and Firefox 116.02. This has been a problem for a long time.

კითხვის დამსმელია pauljg 1 წლის წინ

პასუხის გამცემია pauljg 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Script appears to be not working on some sites

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I … (ვრცლად)

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I doubt they haven't optimized their site for Firefox. Previously I encountered this on Gerogetown University's Management System platform, which according to IT should be fine with Firefox. I removed all the extensions, cleared the cache and cookies, tried troubleshooting mode, even reinstalled Firefox to no avail. I accept all cookies. Settings are default. The issue is specific to Firefox, Edge works fine. Please help, I don't want to migrate back to Edge.

კითხვის დამსმელია G. Scheiring 1 წლის წინ

პასუხის გამცემია zeroknight 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Embedded You Tube videos will not play

I am Member of a motorcyle forum which allows You Tube videos to be embedded in Forum posts. When I try to view a video, the initial video Thumbnail can be seen, but cli… (ვრცლად)

I am Member of a motorcyle forum which allows You Tube videos to be embedded in Forum posts.

When I try to view a video, the initial video Thumbnail can be seen, but clicking the screen to play the video just results in the "spinning wheel" and the video never starts to play.

If I click "Watch on You Tube", a new Firefox browser tab opens and the video plays on the You Tube web site without any issues.

If I use a different Browser such as Chrome to view the Forum web site, I can click on the embedded video and it wil play within the Forum web site.

As an example, there's a 6 second video clip here :

[Trophy Forum / "Driveline Slop"]


Any ideas ?

Thanks,

Alan

კითხვის დამსმელია Alan M 1 წლის წინ

პასუხის გამცემია Alan M 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

why does google satellite view mirror diagonally in firefox??

It seems this is not a new problem. It just began today for me.... link text https://www.google.com/maps/@43.006904,-87.8956049,1023m/data=!3m1!1e3?hl=en&entry=ttu… (ვრცლად)

It seems this is not a new problem. It just began today for me....

link text

https://www.google.com/maps/@43.006904,-87.8956049,1023m/data=!3m1!1e3?hl=en&entry=ttu

How to fix?

If not fixable, will be forced to go to another browser :-(

Edition Windows 10 Pro Version 22H2 Installed on ‎11/‎8/‎2020 OS build 19045.3324 Experience Windows Feature Experience Pack 1000.19041.1000.0

Firefox 116.0.02 (64 bit)

კითხვის დამსმელია milwaukeewobbly 1 წლის წინ

პასუხის გამცემია milwaukeewobbly 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Firefox Focus is opening Amazon links by default

I can't figure out why Firefox Focus for Android is opening Amazon links by default. It isn't set as the default browser, as far as I can tell it doesn't have anything se… (ვრცლად)

I can't figure out why Firefox Focus for Android is opening Amazon links by default. It isn't set as the default browser, as far as I can tell it doesn't have anything set to open by default. Usually I have the option to choose which browser to open a link with because I have multiple browsers installed.

I'm using a Galaxy s22 Ultra running Android 13. Any suggestions would be appreciated

კითხვის დამსმელია ERlCA 1 წლის წინ

პასუხის გამცემია ERlCA 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Various tasks have no effect, just have to switch to another browser to complete

Various tasks have no effect , eg entering 'Duolingo.com' in the search field has no effect. Nothing is returned (screen remains blank - no messages). No problem with oth… (ვრცლად)

Various tasks have no effect , eg entering 'Duolingo.com' in the search field has no effect. Nothing is returned (screen remains blank - no messages). No problem with other search entries Also attempted link to my bank account similarly froze. End up by switching to Msoft Edge and completing my mission.

კითხვის დამსმელია pedrowells 1 წლის წინ

პასუხის გამცემია zeroknight 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Logging In to a site

If I go to https://media.telstra.com.au/home.mobile.android.html using Firefox and then click on the "Webmail" button, I'm taken to https://email.telstra.com/login from w… (ვრცლად)

If I go to https://media.telstra.com.au/home.mobile.android.html using Firefox and then click on the "Webmail" button, I'm taken to https://email.telstra.com/login from which I am unable to log-in.

However, if I do the same using Safari as a browser, I'm taken to a page entitled myid.telstra.com (with a lock symbol in front of it), from which I CAN log-in.

Can anyone offer an explanation. Note, this situation with Firefoix kind of happened overnight some period ago - I had been successfully logging in using Firefox for months/years befoe hand.

კითხვის დამსმელია angeloandglenys 1 წლის წინ

პასუხის გამცემია angeloandglenys 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

http://www.diupmsme.upsdc.gov.in/login/registration_login

http://www.diupmsme.upsdc.gov.in/login/registration_login

კითხვის დამსმელია abadjansevakendra786 1 წლის წინ

პასუხის გამცემია abadjansevakendra786 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

google.com won't load

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and… (ვრცლად)

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and AVG Anti-Tracking. The version is the latest version 116.0.1

კითხვის დამსმელია anthonyjshaffer917 1 წლის წინ

პასუხის გამცემია anthonyjshaffer917 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Cannot access my bookmarks in downloaded app but it is fully accessible in the external location

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my boo… (ვრცლად)

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my bookmark toolbar but realized all the websites were already bookmarked (each bookmark star was blue).

Just to experiment, I opened Firefox from the external location (that is used for external hard drives, etc.) WITHOUT DOWNLOADING to the Applications on my Mac. Then I could fully see my bookmarks.

This is good but I have to open Firefox on the external location every time I restart my Mac or change the user.

How can I access my bookmarks in the downloaded Firefox as normal?

Thank you for your help!

კითხვის დამსმელია akikok99 1 წლის წინ

პასუხის გამცემია jscher2000 - Support Volunteer 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Fullscreen Black Bars

Hi! I just moved over to Firefox from a different browser, and there this minor thing that I noticed. Whenever I put a video on full screen, it looks like it alters the a… (ვრცლად)

Hi! I just moved over to Firefox from a different browser, and there this minor thing that I noticed. Whenever I put a video on full screen, it looks like it alters the aspect ratio of my screen? Like there are black bars at the left and right of my screen instead of it filled all the way. Its very minor but it bugs me every time. Is there a way to fix this or not? Thank you!

I am using a Macbook Air M2 btw.

კითხვის დამსმელია kingfrances160 1 წლის წინ

პასუხის გამცემია zeroknight 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

FF 116 Scrollbar Buttons Gone

Prior to Firefox 116, I could have the normal scrollbar up and down buttons showing by making: widget.non-native-theme.gtk.scrollbar.allow-buttons True But now it seems… (ვრცლად)

Prior to Firefox 116, I could have the normal scrollbar up and down buttons showing by making:

widget.non-native-theme.gtk.scrollbar.allow-buttons True

But now it seems to have no effect. This is under Linux/Mint/Cinnamon. Also, now long-pressing is doing smooth scrolling (I never want smooth scrolling anywhere) and can't find a way to stop that.

I have these set from before:

widget.gtk.overlay-scrollbars.enabled false widget.non-native-theme.gtk.scrollbar.round-thumb false widget.non-native-theme.gtk.scrollbar.thumb-size .85 widget.non-native-theme.scrollbar.size 14 widget.non-native-theme.scrollbar.size.override 14 general.smoothScroll false general.smoothScroll.other false general.smoothScroll.lines false general.smoothScroll.pages false general.smoothScroll.pixels false general.smoothScroll.mouseWheel false mousewheel.system_scroll_override.enabled false toolkit.scrollbox.smoothScroll false ui.scrollToClick 0

Any suggestions appreciated.

Seems like it is always a fight retaining usable scrollbars in Firefox that do not hide, do not change size on mouse-over, do not "warp" on left click, do warp on center click, have a thumb that shows page size, have a background that is not white, and are not microscopic in size! Just call me "traditional"  :)

Thanks

კითხვის დამსმელია crxssi 1 წლის წინ

პასუხის გამცემია Terry 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Embedded videos have closed captions enabled by default

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be bac… (ვრცლად)

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be back on the next video. I want them to just be off by default. It's not an Android setting as far as I can tell - I have all live captioning turned off and the video player isn't showing captions when I use Chrome to watch the same videos. Here's a link to a video that has captions on by default when I view it in FF for Android. I've also included a screenshot of the CC controls.

კითხვის დამსმელია Nick T 1 წლის წინ

პასუხის გამცემია Nick T 1 წლის წინ

  • გადაწყვეტილი
  • დაარქივებული

Google sponsored links not working in Firefox, works in Chrome and Edge

Google sponsored links (those on top of a Google search for a product) not working in Firefox, works in Chrome and Edge. The example link below uses googleadservices.com,… (ვრცლად)

კითხვის დამსმელია willy6560 1 წლის წინ

პასუხის გამცემია jscher2000 - Support Volunteer 1 წლის წინ