Thunderbird Support Forum

I do not like Thunderbird version 115, and I want to migrate back to version 102.15.0, where can I get a download of 102.15.0 - or is there an automatic removal to go back to the previous version

I just downloaded the update (115.4.1), which has caused all kinds of problems. I can no longer automatically connect with my server, the typefaces have changed in my inbox, there are no longer 'get messages', 'reply', 'forward', 'write' buttons, etc. Can I simply remove this update? Thanks.

I am very unhappy with this new Thunderbird update to 115.3.1. Everything being changed is killing my office's productivity. How can I roll back that update to the one before it.

Alternatively, is there any way to make this new update look and act like the previous version. I want all the control buttons back that used to be there.

I have been using Thunderbird like Forever. Just downloaded for my new computer (Windows 11). Version 115.3.2 I HATE this new format. I have read other complaints about this with the question How Can I Get The Old Format Back? That question is never answered. I want the main space back on the majority of the screen. Now the majority of the screen is taken up with a list of messages with only a small box on the right for the actual message. I Hate This. If I can't get back to the old format I will probably have to go to some other e-mail program, and my donations will go with me!!!

Numerous users of Thunderbird have expressed their total dissatisfaction with the recent upgrade, especially the new font and layout in the email lists. Why has the Mozilla team ignored requests to return to the previous load to restore the font and list displays? Do you expect users to support your product when they totally do not like the new version?

Thunderbird 115 forcefully migrated my older profile and did NOT leave a way to go back?

That is NOT the way to do this.

You need create a NEW profile for the NEW version and LEAVE THE OLD PROFILE ALONE!

You must also have an alert, and explain the process, transparently giving the owner of decades of e-mail the opportunity to safely upgrade AND have the opportunity migrate back if they so desire.

How DARE Mozilla treat users and their data so casually.

This is NOT the way to do this.

Currently FURIOUS that this trusted tool has left me NO way to downgrade back to 112 except to rebuild my profile (and all the various e-mail accounts) from fucking scratch.

I had version 102:15:1 up and running after I had new terrible version 115 removed. Now during an update TB/Mozilla reverted me back to 115. Now I do not seem to be able to downgrade back to 102:15:1 again. WHY Help would be gratefully received. Thanks

Since yesterday, my Thunderbird upgraded to the latest 115.3.1 (64-bit) from the previous (perfectly working) 102.15.1 on macOS Ventura 13.5.2 (MacBook Air Retina, 13-inch, 2019).

The new Thunderbird 115.3.1 works for me only in Troubleshooting mode. Once in Troubleshooting mode, I removed all the Add-on, themes, dictionaries, language packages, etc., and restarted. I also removed two of the four email accounts I was accessing without a problem with the Th.102.15.1 version. I left only my primary email account (Outlook with IMAP) and Gmail, both working with security SSL/TLS and authentication OAuth2.

Still, when in normal mode, Thunderbird 115.3.1 gets stuck on 'Sending login information' and freezes.

I spent at least four hours between yesterday and today looking for solutions, but none is working.

Please, help me to fix the problem.

I have used Thunderbird massively for work since ever, and I'd like to stick with it, but this new release is giving me a hard time!

Thank you

Thunderbird recently updated to 115.4.1 (64-bit) for my Windows computer

I HATE IT, I can't find anything. I can't have it get email for a specific email address (I have 9 different email addresses that I manage for me, mom, dad, hubby and kids)

I need to be able to see them like before

I also want to get rid of the the emails being grouped together from 1 specific person I want them all separate

How can I roll this version back, how do I "ungroup" the emails ?

Thanks Tina Keeling

Hello,

till today's Tunderbird-Update it was possible:

- click on the Windows Notification - => directly brings you to this email

With new Thunderbird that's not possible any more. For me this is an absolute showstopper. :-(

Is there any way to change this and bring back the old behaviour?

Thanks a lot for any help!

I understand that Supernova changed the database format of email storage making rollback more difficult.

Well, either I get to roll back to the old UI, or the pre-Supernova Tbird, or I'm done with Tbird and done donating. This update is absolute shite and not being warned of the changes it would make was really, really shitty.

So how do I roll back, oh geniuses who developed this new shite Tbird?

the nova update was really bad so i installed 102.50 - tried to copy the profile over same as you would before - and got the newer version so wont work error

reisntaleld nova to try to get my accounts back but it ate the passwords and some of the mail files and all the addons .

currently cant get email and it will take days if not weeks to reset all the passwords ( yes i know i should have exportedd them but nova was so bad a hurried ) and some are tokens anyway ...

is there any way to recover the profile so that 102 will be able to use it or even cruddy nova if i have to

My wife and I have both used Thunderbird successfully since the Turnpike email clients became obsolete with Win7. We have enjoyed doing this. I have also made occasional donations over these years to support Thunderbird when appeals have been made. We are both, however, disgusted with the new layout of Thunderbird and have now downgraded back to ver 91. We will continue using this earlier version as long as we can and have no intention of upgrading again to your new monstrosity. The familiarity of a layout is a vital part of using any software and we have not found the new layout, FORCED upon us, at all helpful or in any way "better" than before. Your failure to provide any flexibility in adjusting the new layout to become more familiar to us is dismal - have you not heard the expression "If it 'aint broke, don't fix it"? Not all of us want the latest gismos and features and are quite content to continue with what we have. You could at least have still allowed that possibility in the options provided rather than denying us it by FIAT. If it proves impossible to continue with the earlier version at some time in the future we will find another email client to use instead. Sadly we will then no longer be supporting your work.

Please restore my old version of Thunderbird - at 85 years I am not computer savvy and I am too old to learn new tricks. So please tell me how I might get back the previous layout of Thunderbird. Kind regards, Lawrence (Laurie) Ford. Melbourne Australia. 2nd October,2023.

This is the best I can do to get back to a usable User interface after v115 automatically installed and completely removed the ability to get messages etc. The problems that remain that I can't solve:

Mozilla Help is silent on these issues:

See third image named broken UI 1) Using the three dots I could get rid of the bright blue "New Message" button but I can't get a matching bright blue "Get Messages" button to go with it even though the option for a get message button is enabled in the ... menu. Unchecking that option seems remove the tiny gray meaningless thundercloud icon that isn't labeled to tell us what it is if you even happen to notice that tiny meaningless icon even exists. I clicked the option on and off several times before I could tell what changed. So I'm forced to use the new customizable tool bar that is located so far up it has no association with email at all. My number 1 question is: How can I get a get a nice labeled "Get Messages" Button just like the "New Message" Button in this location?

See second image named swap menu bars 2) The new customizable menu bar v115 brought is above the real menu bar that has always existed. Customizing that by putting buttons on it was the only way I could even get buttons equivalent to what v115 totally removed. Unfortunately it is located where the windows Title Bar should be located and I can't find a way to move it down. My number 2 question is: How can I move the new customizable tool bar menu down below the classic File View Edit menu that also gets used a lot.

See first image named gray bubbles 3) Notice the new gray bubbles with a number in them. The only options I can find add other numbers in addition to this. My number 3 question is: How can I get rid of the new annoying gray bubbles with the meaningless number in it.

Thunderbird changed screen view today, and it is a total disaster. Command links are a tiny unrecognizable icons. Is this a bad joke making our lives difficult, or perhaps you want us to leave Thunderbird and search for another email program?!

I tried to customize, but it did not fix anything. If the old well functioning version is no longer available, I will move to another email program.

Really disappointed