次のタグが付けられた質問を表示: すべての質問を表示
  • アーカイブに保管済み

Android Firefox loses all user data, including bookmarks, passwords, tabs when upgraded

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was inst… (続きを読む)

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

1 年前 に firefoxlosesuserdata23 が質問

1 年前 に Paul最後の返信

  • アーカイブに保管済み

Blue dot

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another t… (続きを読む)

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another tab there's no Blue Dot and there's no install menu item.

What is the install icon wanting me to install and if it's a Firefox update why isn't this blue dot showing on all of my open tabs?

1 年前 に Franco が質問

1 年前 に Paul最後の返信

  • 解決済み
  • アーカイブに保管済み

Is there some place from which to download Firefox without having a google account?

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to… (続きを読む)

We cannot get a google account because our landline neither sends nor receives text messages. We are in process of setting up and testing a cell phone, and would like to load Firefox for Android as the browser. We cannot download from google play because google demands to send a text-message "verification" code. We note, thankfully, that Mozilla does not (stupidly) do likewise to set up a Firefox account.

1 年前 に RHVF1 が質問

1 年前 に Paul が回答

  • アーカイブに保管済み

Firefox on Huawei devices that don't have google services

Greetings, I have a huawei phone that doesn't have google services on it, is it possible to install/ use firefox to its fullest extent the same way I'd use it on a phone… (続きを読む)

Greetings, I have a huawei phone that doesn't have google services on it, is it possible to install/ use firefox to its fullest extent the same way I'd use it on a phone that has google services on it

1 年前 に mohamed.b.a.alsoufi が質問

1 年前 に James最後の返信

  • 解決済み
  • アーカイブに保管済み

Firefox for Android giving CPU error on HiSilicon Kirin 710

Hello, I'm using a Huawei Nova Y70 and I cannot install Firefox, gives error with "CPU not supported". Any workaround for it? CPU: HiSilicon Kirin 710 Thanks. … (続きを読む)

Hello,

I'm using a Huawei Nova Y70 and I cannot install Firefox, gives error with "CPU not supported".

Any workaround for it?

CPU: HiSilicon Kirin 710

Thanks.

1 年前 に Mihnea が質問

1 年前 に Paul が回答

  • アーカイブに保管済み

bookmarks missing after update to 109

I just updated to 109 and years of bookmark are gone. In previous versions there was an option to import bookmarks. 109 has nothing. Menu,bookmarks has one option:deskto… (続きを読む)

I just updated to 109 and years of bookmark are gone. In previous versions there was an option to import bookmarks. 109 has nothing. Menu,bookmarks has one option:desktop bookmarks. In there are 3 options all of which give a message ,no bookmarks here, when tapped. 1. Have I missed something. 2. If not can I roll back the update, if so how? Thank you

1 年前 に grumpywithoutcoffee63 が質問

1 年前 に Paul最後の返信

  • アーカイブに保管済み

closed tabs after Android update

Downloaded Firefox update for Android phone and it closed all my tabs, going to history only shows tabs I have opened since I started trying to solve the problem. I have … (続きを読む)

Downloaded Firefox update for Android phone and it closed all my tabs, going to history only shows tabs I have opened since I started trying to solve the problem. I have tried signing in and out, uninstalling and reinstalling the app, syncing to laptop and pulling up history there, no luck. I have tried restoring previous session but it does not give me the option. Please help me get my tabs back!

1 年前 に abi.11 が質問

1 年前 に Paul最後の返信

  • アーカイブに保管済み

how do i remove End support for fire tv banner? It getting close to 2 yrs of being posted. Ive been notifed! Please give us away to remove it. help PLEASE!

How do we remove the end of support for fire stick TV banner it's been nearly 2 years I've been notified I would like to remove the banner please

1 年前 に bsh503 が質問

1 年前 に Paul最後の返信

  • アーカイブに保管済み

What data did I upload when I upgrade my Firefox Android

I just upgrade my old firefox to 68.12.0, and I notice a lot of traffic from my phone, and then I check my connection data, I saw 390MB of data just transfer after up… (続きを読む)

I just upgrade my old firefox to 68.12.0, and I notice a lot of traffic from my phone, and then I check my connection data, I saw 390MB of data just transfer after upgrade, I would like to know what kind of data did the browser uploaded.

Thx

1 年前 に 修圓 が質問

1 年前 に Paul最後の返信

  • アーカイブに保管済み

f-droid and firefox android apk download

I tried downloading the apk for firefox from https://www.mozilla.org/firefox/android/all/ but first I need to enter an email which I do not like having to do but ok I cav… (続きを読む)

I tried downloading the apk for firefox from https://www.mozilla.org/firefox/android/all/ but first I need to enter an email which I do not like having to do but ok I caved and did it.

The email I recieved from mozilla did not contain a link to the apk. only a link to https://app.adjust.com/2uo1qc?campaign=email&adgroup=mobiledownload&creative=fx-mobile-en which got blocked by my security/privacy measures.

Where can I get the apk from? preferably from f-droid. why is not firefox available on f-droid?

1 年前 に firefox_sync8 が質問

1 年前 に TyDraniu最後の返信