Firefox Support Forum

Hi all,

I thought I'd fixed this problem by Refreshing Firefox, and it did work for a day or two, and now it doesn't work properly again.

The problem: Some pages, e.g. startpage.com, and some add-ons, e.g. Privacy Badger and Simple Tab Groups, show blank when they are loaded. E.g. When I go to startpage.com the page is blank. When I click on the Privacy Badger icon it is blank, when I click on the STG icon it shows the spinning sign but never loads. If I go into the Options page for STG it is blank. Whatsapp Web doesn't load, it stays stuck on the grey loading screen. I have this kind of behaviour with lots of sites and other addons.

The problems exist in Troubleshooting mode but not in Private Browsing or another profile. Closing all tabs and loading a clean window doesn't change anything. I've tried clearing ALL cookies, cache, site settings, active logins and offline data, and that doesn't fix the problem.

Originally, before the refresh, as well as the blank pages Firefox was also incredibly slow at loading any tab. All of these problems seemed to start happening after 118.0.1 update. I've just installed 118.0.2 and the problems persist.

I tried everything on these pages: https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources

I discovered the error 500 problem when I tried to login here to get help! I've had to log in using Chrome :(

I could refresh again, but that's already proven to only be a temporary fix. There's clearly some problem that still persists across refreshes. Could it be tab related? Like I said, I've tried closing all tabs and loading a clean window and the problems persist.

All helpful suggestions welcome :)

when updating to latest firefox browser, all my tabs are gone. "Restore tabs" is not appearing as an option.

1 - any troubleshooting tips? 2 - does this happen everytime when updating firefox?

I had a problem that downloaded JPG and PNG files were being opened with Google Chrome. I have now managed to set the file associations in Firefox, but I'm still left wondering: where on earth did the default association come from?!? At the OS level, I don't have *anything* set to open with Google Chrome. Where did Firefox get the idea that Google Chrome was the default from? (The attached screenshot it what my Applications settings in Firefox were set to while I had the problem.)

For a while Google Drive's cloud interface hasn't been able to show "information" about files, i.e. pictures, text, file-data. The fault is not present in Android, Chrome and Edge so it is not Google Drive that is buggy. I'd rather not change to another web browser. Please present a fix. Janne G win 10 home, v 22H2, OS-v 19045.3570, Windows Feature Experience Pack 1000.19052.1000.0

Firefox won't show ever the window to save files or to open files. It happens on any website. If I press ctrl+S the "save as" window does not appear. If I try, on any page, to open a file for upload the window to select the file does not show.

Please advise!

OS: Ubuntu 22.04.3 LTS Firefox Version: 118.0.2 (64-bit) (installed through Snap)

How do I stop getting this translation pop-up Firefox puts on my screen? I do not want this service, and I do not want Firefox to be putting ANY pop-ups on my screen, to include to tell me there's a new version available. Firefox has become the pop-up problem.

I have the same issue as this guy https://support.mozilla.org/en-US/questions/1402931#question-reply Exceptions. I have a new Dell pc and my Mozilla browser is 118. I have had this issue from the time that I purchased the new pc and attached it to my old Dell monitor. I've had Dell and Geek Squad involved both before and after I found this guy's fix in the Mozilla faq's. Before finding that I have had the new pc checked, the old and new monitor checked. All turned out fine system wise. So first suggestion from Dell - new cord - HDMI to VGA - didn't help. New monitor. Didn't help. Finally after much purchasing of technology and no changes a Dell tech was on using Edge browser. I realized that the monitor was perfect and told them so. So they tried Chrome and still the monitor text was fine. Firefox - back to blotchy. That's when I did the search in Mozilla faq's and found this other issue and "fix". I talked a Geek Squad tech into changing my display setting to "Extend Display" in Windows. Text totally disappeared from the monitor. So I've run out of options other than to set up everything under Chrome or Edge which I really don't want to do. But I may have to. In the meantime I've proved that I didn't need a new monitor or a new cord.

The image below is a camera picture of text on the monitor.

Help!!!

the color layers have shifted during the playing of videos, mainly youtube. This started a couple of months ago. There is a green line on the bottom of the screen and a definite shift in the colors on everything.

Trying to use the nsandi website. Their cookie option creates a banner across the screen. Usual options - edit/accept all/reject all But no matter which button I press, the banner doesn't go away, so am unable to access the site as it is greyed off.

I don't have the problem with other websites, nor when I tried this website on my phone which uses a different browser. I'm not technical so haven't a clue why this is happening. Would be grateful for suggestions. Thank you

J

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I delete them and get my favorites back but it's really annoying. Can you stop this?

Using Ubuntu 22.04. I can upload and download files from /tmp and also from any directory on the home partition (or symlinked entirely within the home partition). However, I have a data partition with symlinks in the home partition, and Firefox throws a permissions error when I try to read or write from or write to one of those symlinked directories. So far, Firefox is the only app that exhibits this behavior.

I believe I need to change the "Security Context" in Firefox, but I haven't been able to figure out how to do that.

I describe the problem more fully here:

https://askubuntu.com/questions/1487763/firefox-cant-read-or-write-to-directories-symlinked-across-partitions

I will have to abandon Firefox if I can't fix this.

Thanks!

Hi, I'm running Firefox 118.0.1 on Ubuntu 23.04, with no plugins and extensions disabled. In gmail, if I type into the search box, gmail shows an instant set of search results as a drop down list from the search box. The problem is that if my mouse happens to be over where that list appears, then often, once the list appears, subsequent keystrokes are misinterpreted as keyboard shortcut commands, rather than additional characters to add to the text in the search box (the focus is on the search box while I'm typing). This doesn't happen in Chrome, but I'm not sure if it's a Firefox or Gmail issue. Anyone else see this? Josh

I visited the website https://quantumbridge.app and somehow it installed something into my Firefox so that the website loads on my toolbar as an icon for a couple of seconds and then disappears. I have tried turning all of my extensions off and it still appears. I have tried researching how to fix this but I have had no luck.

I am using this css to make tabs have a highlighted color when they are playing audio:

/* Turn tabs playing audio gold */

.tabbrowser-tab[soundplaying="true"] .tab-background {

background-color: #cc0 !important;

}

After updating to FF-119 does not work. Do i have to do any change to it , to work again ? Thank you in advance.

After opening Firefox and then minimizing/closing it, there is a corner of an advertising page remaining visible on lower right of home screen. Normally an ad for something like Norton or similar. Can be eliminated by right click on title bar. How do I keep it from appearing.

I normally just use a single firefox window but occassionally when I have multiple monitors I turn one tab (usually youtube) into a new window and put it on my second monitor. The problem is I want all new links to continue open on my original/main window but firefox keeps opening them in the new window. Is there a way to change this behaviour?

Firefox will NOT LET ME assign a downloads folder, and doesn't ever ask where to save (though that IS checked). There is NOTHING the support base or community I can find addressing this. It tells you to check "ask" and or to assign a downloads folder. Well, I Have checked "ask" and it doesn't ask. And it will not let me select a downloads folder.

And all downloads "fail." So I cannot use Firefox io download anything.

This is a bug. The settings do not work.

I have updated to latest version, this has been the case thru multiple versions. I am using a M1 Macbook pro with Monterey OS.

my site : https://scale.globalsuksesjaya.com/login/ or globalsuksesjaya.com flag as Deceptive Site Ahead. it have been months happened, and many time i have report to google : https://safebrowsing.google.com/safebrowsing But it didint work, but when using edge and chrome my site didnt flag as Deceptive Site Please help