Firefox Support Forum

OS Version: Windows 11 Home, 23H2 Firefox Version: 127.0.2

I have several virtual desktops: Desktop 1, 2, 3 and 4. Case 1: Assume that there is at least one opening Firefox window in any virtual desktop. And, if I try to open a new window in Desktop x (x = 1, ..., 4), it will appears in Desktop x as expected. Case 2: Assume that there are currently no opening Firefox windows in any virtual desktop. And, if I try to open a new window in Desktop 2 or 3 or 4, it will only appears in Desktop 1.

Hello everyone!!

I've been experiencing a rather "unusual" issue: My Firefox up until version 116.0b8 worked perfectly fine; however, after any updates to versions beyond that, it stopped working.

I've tried the final versions and the betas, but nothing works. I attempted reinstallation and everything else, but I couldn't solve the mystery and remain stuck on version 116.0 beta 8.

What's happening? Every time I try to load a page on any version above 116.0, it either doesn't open or keeps loading in a loop. Yet, if I use another browser or revert to version 116, everything works correctly. This issue does not occurs in others machines.

Has anyone experienced something similar?

Thanks in advance for your help.

Dear FireFox, I am writing this E-mail to address a critical issue. So i wanted to set up a password for my firefox browser so that only I can access it. i set a primary password, and it asks me to enter the password when i open my browser. However, when the message appears asking me to enter the password, you can just click "cancel" option or press 'x' it ignores the password and lets me in the browser, essentially rendering the purpose of the password useless. thus anyone can access my browser. i request you to fix this problem. Regards -SpideyKnight

I've noticed that Firefox has been running very slowly on my computer recently. Pages take a long time to load, and the browser often freezes or becomes unresponsive. I've already tried clearing the cache and disabling extensions, but the problem persists. I'm using the latest version of Firefox on Windows 10. Are there any other troubleshooting steps I can take to improve performance for my website?

1. In the past there was a restriction on the suggested number for "network.http.max-persistent-connections-per-server". Is that still the case?

2. Does prefs.js contain all the altered about:config settings? Can I safely transfer "prefs.js" to other profiles in attempt to enable all those settings changes, instead of changing them manually, one by one.

For several months, Firefox has been unable to play videos from various different websites, including Netflix, Paramount Plus, Youtube, and others. I've turn off VPNS, reset my internet router countless times, cleared cache/cookies, flushed DNS, updated firefox, updated my video drivers, updated windows, disabled extensions (including adblock), opened Firefox in safemode, and reset hardware acceleration. This is not an issue on chrome or edge. Some of the error messages include: Netflix F7351, Paramount Plus 5000, and error code 102630. Youtube mostly doesn't work on livestreams, and says that my browser isn't compatible.

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

My laptop glitched while doing a Windows update and it chose to not load certain apps upon completing the update. Mozilla Firefox was one of the apps it chose to delete and I lost all my bookmarks with my login information to all my accounts, can I retrieve those?

I have saved a lot of shortcuts bookmark on my homepage,yesterday when i opened my firefox,it was all gone and it went back to default homepage. what do i do to recover it.

I have recently noticed that I can no longer see the "comments" sections on various "News" websites. I first noted this with Townhall Media sites (Townhall.com, Redstate.com, Pjmedia.com) and now Foxnews.com. What has Firefox changed that has resulted in this issue? Most of these sites use Disqus for comments. I have tried explicitly allowing content from these sites. I've been using Mozzila products since the advent of Netscape. Always found Firefox to be superior to other browsers, and I'd like a little help in finding out what is causing this problem. Thanks.

My issues:

1) Every time I close Firefox I get the Mozilla Crash Reporter telling me that Firefox has crashed. Sometimes I even get the Mozilla Crash Reporter when I start Firefox. But Firefox is still there.

2) When I turnoff my Comodo Firewall, Firefox has no Internet connection.

I have done clean uninstalls/reinstalls over and over. I go thru and adjust settings. My other browsers work fine, including WaterFox, WaterFox Classic, and Vivaldi.

I tried turning off my security software to test. Specifically exiting Comodo Firewall seems to have caused Firefox to not have an Internet connection. All other browsers have Internet access except Firefox. And the Crash Reporter cannot "report" when the Firefox Internet connection does not work, though I did have it report many times when the connection DID work.

One other clue: In Task Manager I see that even though I have closed Firefox, there over 20 instances of it still running. When I try to open it again, I get the "Firefox already running" error message. When I try to kill these instances/processes many will not close.

This problem has been persistent for more than half a year since I built my new PC. I am on Windows 10 LTSC. Besides Comodo Firewall, Emsisoft Anti-Malware is my main anti-malware.

Please help! Thank you!

Hello, recently I've been having issues where if misclick anywhere on the title bar (even in the small space between bookmarks) firefox will minimize/restore when I didn't want it too. How do I disable this in about:config?

Hi,

am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to those sites. Such sites include teamfaderpro, Coursera, and bandcamp. All logins fail as the captcha is required to be passed prior to logging in, but the captcha never appears and so when I try to log in, nothing happens and I cannot login.

I have tried the above same sites on the Edge browser and have no such issue, the captcha shows and I can login.

Just FYI, the agent switcher setting change recommended by others previously is not suitable. When I tried that fix I was unable to access a considerable percentage of the internet due to some cloudflare issue, so the agent switcher setting is not an option. So far, I have tried all recommended settings to fix this issue and nothing has worked.

I am surprised no one else is having this issue.

Any help is appreciated, or at least inform google/mozilla about this issue as it has been ongoing (on and off) for me for many months. And yes, this problem is persistent for me at the moment, it remains despite rebooting windows, despite clearing cookies and cache (which I have set to automatically delete when exiting firefox).

Can not find how to do FireFox on the new setup. HATE the new Fire Fox emailing format!!! One thing is the ongoing back and forth with others I sent an email. Usually to reply, just had to click on reply and send my response fro the just sent email. I HATE THE NEW SET UP!!!!

I'm unsure about this setting. I don't want a tab to reload when it's switched to.

It seems to indicate that something will be reloaded regardless of what I choose. I assume that's probably not the case.

Please confirm.

Good morning, Our company's firefox add-on(Saba Security Plugin) has stopped working, please let me know what happened.

When a new client (version 126) downloads the add-on, the following message is displayed: "The add-on downloaded from this site cannot be installed because it appears corrupt."

If you install an older version, it works without any problems, what is the reason?

I have already contacted you once at: product-help@firefox.com

And they told me to report at: https://support.mozilla.org/questions/new/desktop/form

Regards,