Firefox Support Forum

I think you need a place where users can easily report errors. I frequently find Firefox doesn't work with some sites, or stops working where it has worked before, especially where some login or click button is required. Have a look at this site, New Zealand government register for charities: https://register.charities.govt.nz/CharitiesRegister/ViewCharity?accountId=1ebd3717-79f0-e911-ba6c-00155d6b7730&searchId=6827e00b-e624-4fe4-ad80-8ccb4645ead2 I have to use a different browser now to access this site, which I frequently need for work.

Cheers

Hi, I have a problem starting yesterday. When I video chat with anyone using Firefox on FB messenger they can see me but I cannot see them. Only a black screen where they should be showing. I have tried everything from uninstalling to different settings. I have made sure also that permissions were set correctly. Also it has been giving the error "slowing page down" or what says. Nothing helps. Now if I use Edge or phone it works just fine and we can see each other. This has never happened before. Also, the messenger games wont work on firefox either, but will on others. Please help if possible or tell me how.

Thank you

Hi,

I tried to visit the following pages in Firefox 121 (running under Arch Linux) and they took minutes to load. They loaded in a fraction of a second in Chromium. Anyone have any idea what is wrong?

The blogger page is here: https://u-blox-ninaw-platformio.blogspot.com/2022/03/u-blox-nina-w-e-platformio-arduino.html

Here are a few forums that take minutes to load, I think they use the same engine as I see the same colorful loading animation: https://community.platformio.org/t/error-please-specify-upload-port/26218 https://forum.manjaro.org/

Does anyone have any idea what is happening or what I should do to alert the development team? Are these sites using technology not implemented in Firefox?

Best Regards,

Kevin

I have BitDefender and I keep getting the following notification: BitDefender blocking connection to gitcdn.xyz due to unmatching security certificate by firefox.exe. Can you please correct this?

Thank you

Firefox changed the design on tabs and other features some time back. The whole user experience has been worse since the UX design was changed. For example, it's impossible to find out without going through tab after tab, which one is active and playing. I wish there was an option to reverse back to the old design.

Hi, it has occurred to me that I lose the browsing history of tabs that were open for a long time. By browsing history i mean the sites that show up in "Go back one page" arrow. The issue is that after a website has been open for some time (this seems to be in range of days, perhaps weeks) the browsing history of that tab is forgotten and the Go back one page arrow goes blank. I would like to be able to keep this history for eternity, is there any way to enable that?

To be clear, I use the feature to save tabs of my previous sessions and also the Simple Tab Groups extension.

Thanks in advance, Alex

Unable to access Craigslist, Reddit, and similar sites due to SSL issues. Previously, I could click "Advance" and accept the risk to proceed, but this option is now missing. Clicking on "Advance" only displays a dropdown with an SSL error.

While I appreciate browsers prioritizing security, there should be an owner override. After all, I own my PC, and I should have the freedom to make choices, even if it means accepting potential security risks.

Did Firefox change this override option, or do we need to switch to another browser if we encounter this issue?

i am seeing the flatpack of firefox trying to roll back my install. but when i perform the download i get this.

Aborted due to failure (Error pulling from repo: GPG verification enabled, but no signatures found (use gpg-verify=false in remote config to disable))

So I enabled push notifications for Google Calendar. Every time there's a notification, Google Calendar ask if I want to enable "Switch to this tab" for their notifications. I accidentally turned it on, then I managed to turn it off. Except it now keep asking me if I want to enable it.

Looking at the settings, the only two options available are "Always ask" and "Yes", with no way of just saying no... why?

I use firefox for browse internet, but after some time firefox start randomly crash. After some investigation i noticed in resource monitor that one of firefox processes has commit 100% of my computer memory. After some time that process reach maximum memory that my computer has and firefox crashed. But windows still was open (frozen with no content and windows XP border).

Hi,

After restarting my MacBook today, it seems like Firefox has been updated. When I signed in to my account, all of my passwords as well as my search history and personal customization have been deleted.

This is a very unfortunate situation. Please advise on how this can be restored.

Kind regards, Oskar

Hi!

I'm having an issue where everything on the browser flickers whenever i'm scrolling.., i've tried to search for some help on the issue but im stuck.., can someone please help with this.

Despite reading almost 100 questions about this exact issue asked for years, there still seems to be no answer, and no fix to get this function to work properly.

Checking the box should completely remove the drop box for location, and the entire point is that it should ask you where to save every file,instead of defaulting.

My laptop is often "borrowed"; access to my "recently bookmarked" items can (occasionally) be inappropriate. I am surprised that there is not a 'easy to access' method to toggle it OFF (!?) I found the below describing how to does this. HOWEVER, I do not find the key (showRecentlyBookmarked).

SUGGESTIONS ?

using: Windows 10 Home 22H2 build 19045.3930

Directly Edit a Preference The menu item switches a hidden preference from true to false, and you can do that directly as follows: (A) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful. (B) In the search box above the list, type or paste book and pause while the list is filtered (C) Double-click the browser.bookmarks.showRecentlyBookmarked preference to switch the value from true to false

I started with Netscape, lived through Mozilla and then been FF ever since. I love it. But increasingly, I am running into problems with using features in many websites.

For instance with Cigna Health, you can't reset your pw and open certain other links. Cigna Support has a simple solution which has always solved my problem: use Chrome or Edge.

B&H Photo Video mostly works but for instance if you are looking at the pictures associated with a product review and try to enlarge them, FF won't do it. Chrome and Edge do it.

I am finding more and more websites that have these glitches. It's almost as if some website designers are not paying any attention to compatibility of their product with FF.

Am I missing something in the config of FF or are these issues real and likely to get worse over time? I am very worried that if it continues that I will get a message like "Many features on this website are not compatible with FireFox."

I am not a programmer but if there is anything I can do to help, I am glad to do so.

sfoAlan

I had to sign out of the browser and when i signed back in (like i have many times before) all my bookmarks and passwords were gone. not sure how to contact Firefox IT but can someone please help me with this?

Thanks

Every time I right click and select "Open Link in New Tab" Firefox is not opening this new tab next to the current tab. It instead moves this new tap to the end of all the tabs (of the current website). This is an annoying behavior, I have to go all the way to the end of the tabs to look at the name page that I just opened. How do I fix this behavior?

This problem occurs on My wife's and my machines. My wife has a printer. I do not. When we try to print the preview shows only a few lines or at best a half page. Even if we want to print multiple pages that's all that shows up. We have "print all" as the default setting. The problem started about a month ago. I think it has something to do with the newer versions of Firefox.