すべての製品 Support Forum

Hello,

On MacOS 14.0(Sonoma) Firefox 118.0.2 (64-bit), facing the problem with web.whatsapp.com chat messages. The timestamps for the messages are displayed in UTC and not as per the system time(IST, in my case).

- web telegram shows correct timestamps, opened in same browser session - web whatsapp on Chrome shows correct timestamps - fingerprinting is set to false(was not touched at all).

Any idea what could be wrong? Thanks. -Sachin

When I attempt to login to VirginMail, I get the following error:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

It works in Microsoft Edge

George

I have a number of websites which send me notifications. If I let the notification sit for about 20 seconds or longer, then when I click on it, no web page comes up. It disappears as if I had clicked dismiss. Similarly, within that 20 second time., if I do click dismiss then the web page comes up anyway. Is there a setting that can affect this? Or is this the way it's supposed to happen?

I'm at a loss here, problem is in subject line. This has happened for a long while and has persisted through various versions, I have attempted to:

- Alter my antivirus and internet protection settings to allow as much traffic as I can. - Download addons as XPInstall files and try and use the File -> Open File option in the Menu Bar - only returns a line about not having permission, despite having Admin permission.

My Firefox Version is the current 118.0.2 (see: attached image).

Thanks in advance.

I have turned off all extensions, allowed all permissions on the page, changed the Privacy to Standard, turned off enhanced protection, but I still cannot get the popup to show on this page (need login to see actual page)

https://app.gohighlevel.com/location/ApwnvXGFIEHm8LKgmFQz/page-builder/hKQsgETZFHVjwGxTUCeN

I cannot find anything else which can be blocking it, but something is.

If I load the page in Edge, it works fine.

I have defined custom fonts for some languages, but they're not appearing as I defined them. Instead, the OS default fonts are showing up.

This is happening after I reinstalled Firefox in my device. Before that, the fonts were appearing as defined.

For example: English text is using Arial instead of Noto Sans, and Japanese text is using Meiryo instead of Noto Sans CJK JP.

For the Japanese font, it does show up correctly in the address bar, but not in the page itself.

hello

Is it possible to recover information according Sync to the recorded date(For example, the possibility of choosing to selectively retrieve Sync information from : a day ago.or 1week ago or 1 month ago.....)?

Or is there only one date and that is the last backup date? I want to use a new computer and there is no data from the previous computer's hard drive

thank you

Hi, Websites in Word Press that have a video background do not work properly and do not play the video. In Chrome it's OK. Example: yaronimo.pl

I just downloaded the new Firefox and replaced the old application. All my bookmarks are gone. When I go to Manage and Restore, it tells me to choose a file but I don't seem to have the file on my computer. Under library>application support there is no Firefox folder. There is a Mozilla folder, but the only thing in it is the "extensions" folder with one file. I have a backup of my full computer on a hard drive from before the download, but I can't seem to find a file there either. I don't think I ever specifically asked my computer to save the Bookmarks. Does it auto save in the application? Is there a way to restore the prior version of Firefox on my computer?

Hi, Description: Sometimes when I move my cursour over certain elements on a website, black or white Blocks appear. These Blocks are always rectangular but usually not sqare. Oftentimes the block will have Diagonal lines running up to the top left corner of the Box. The apperance seems to be connected to mouse movement. They pop up and dissapear only when the mouse is moved. And stay when they have appeard and the mouse isn't moved. Esspecially highliting things makes them occur. Example images are provided. Occurance: They are not limited to one website, though they don't seem to appear everywhere. Their occurace seems to be consistent. They are not limited to websites however. White boxes can also appear over highlighted text in the URL, regardless of the website. Example image is attatched The Boxes occur in no other Browser and in no other Programm. They have been there for a while, so it's not the version. Tried Fixes: I uninstalled and reinstalled Firefox. The boxes also appear in Private windows. I used the suggested feature for removing all settings and addons. Interestingly if I run firefox in Troubleshooting mode none of the Boxes appear.

Like I said, I only have these issues in the Firefox browser, so if it is a problem with my system itself I'd love to get your Ideas to what might cause them.

I am having problems printing to a pdf in firefox 118.0.2 on macOS Sonoma.

• When I print a webpage, I do "Print using the system dialog"
• I then select "Open in Preview", and the webpage appears as a PDF in Preview
• However, if I then File>Save the PDF, it no longer prompts me for a folder location.
• Instead, it saves it to a folder called "printing.983.3".
• I don't know where this folder is located on my computer, because it doesn't show up in Finder.
• Note that all my downloads go my Downloads folder. But not these previewed documents.

Is this preview folder a firefox setting?

thanks for your help!

I have this invasive purple Firefox icon that state that "firefox is capturing your screen". I hate it because it looks suspicious. I need it disabled and completely off. Otherwise, I have to get firfox uninstalled from my computer. I can't have something that I don't have control over. unacceptable.

Firefox cannot play IMDB video. It shows: This video file cannot be played error code 224002 Youtube and other video contents are working fine but IMDB. Chrome and other browsers are playing IMDB video without any issue. Why Firefox does not? Is there anyone who knows how could I solve this problem?

Thank you!

I use firefox on my mac to connect to the webgui on proxmox and casaos. Up until the recent update everything works great. Now, however, all I get is a blank screen with no activity. The same bookmark works great in safari and brave browser. I tried deleting the cache and reloading everything as well as the certs related to the websites. I even deleted firefox and reloaded and got the same behavior.

Doesnt happen with firefox on my linux or windows machines, only the macos. Doesnt happen on other browsers but I would like to keep using firefox.

When I watch fullscreen videos in another browser (Chrome, Safari, etc.) on my Mac the video fills the entire screen. For some reason when doing the same in firefox the video does not reach to fill the entire screen and instead only occupies the middle. I tried screenshotting to illustrate this behavior but the screenshot was restricted to this middle zone as well. It seems like somehow firefox is shrinking the display size when no other browser exhibits the same behavior.

It also seems like if I want I can drag the video window around in fullscreen moving the whole video player around my display. I shouldn't have to drag the thing around to get the video to play right.

hello, i use setting "Delete cookies and site data when Mozilla closes". i also employ multiple ad-blockers, etc. when opening websites, sometimes an "opt-out" or "accept all cookies" screen pops-up. the "more ethical" websites give adequate time to respond and enter choices whereas the vast majority close within a few seconds (no time to choose). just spoke with PayPal about their website's lightening-speed "cookie" pop-up. each website's pop-up is different so i found it difficult to believe when she said this was a "browser" issue (something Mozilla controls). i realize it's fairly impossible to not have cookies gather info but what can i do to opt-out on websites (besides not opening them) like this? thanks, dave PS: i'd add an image but can't catch one!

I'm not sure that I can get any help with my problem but I need to try. Always after a format of my PC when I reinstall new windows and log in to my Mozilla account my saved tabs come back with my account. This time it didn't happen. Can I get any data restoration or something like that? I formatted my PC on November 21. Can I somehow get them back from one day before?