Firefox Community Forum

I have just installed the latest version of Firefox on my Windows laptop. I know am unable to log into my ebay account. I am asked to verify my identity, but get stuck on the page as it gives me no option to actually verify myself. See the attached screen shot

I can log in on Google Chrome, but don't want to.

Can you help?

As mentioned in the title, I was trying a new Firefox installation, and whenever I login, I receive the confirmation code to my mail, and after I fill it correctly and I am able to login, there is an "Account Disconnected" message in my sync settings. If I try to login again, I still have the same issue.

I've been trying to access a website that I used to visit without any issues, but it seems like it was recently updated. Now, when I try to open it, the page loads briefly and then turns completely blank. I've already tried clearing cookies and history for this site, but it didn't help. Interestingly, the site does work when I open it in a private window or on a different browser.

What can I do about it?

I am noticing this for months if not years. Automatic update never works, first it claims that FF restart is required to install the update but when invoked FF never restarts automatically. Alternatively if FF is closed without invoking restart subsequent manual launch never starts the browser. Only the second manual launch opens the browser window which takes a small portion of the upper left corner of the screen and there's no Maximize button - instead the button is Restore and upon clicking the small window moves beyond the upper right corner of the screen putting the maximize button out of reach. So I have to somehow grab the title bar and move it to the view so I can finally maximize the window - very annoying. Upon checking the FF version remains the same, no update occurred. Invoking another update results in endless notification Updating FF. At some point there's a notification that I have to update FF manually by downloading an installer etc. This goes on and on over and over. Could this mean my FF is hijacked?

I created a Password Generator add-on two days ago. Interestingly, it was approved, but when I added it to my Firefox extensions list, it’s not working. However, it works perfectly fine locally when I use it directly from my files. Could you help me understand what the issue might be? If there was an error or something wrong, why did it get approved?

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This happens only after updates.

After several recent Firefox updates, I can no longer login to my credit card's account page. As a result, I am now using Microsoft Edge Version 127.0.2651.86.

Here is the web address for Barclay Card: https://cards.barclaycardus.com/

I have attached the screenshot of the FF problem on my Windows 10 64bit laptop comp. As you can see, the login section is blocked, with a message "Firefox Can't Open This Page".

Thanks in advance for your help. Richard P.

I tried changing my color contrast settings to "never" BUT STILL, this thing still has a solid color. i'm making a web page, i tried using neocities, strawpages rn and also i visited other sites and they keep getting the same solid color problem, im tired. you can see how when im editing my site it has a anime girl background but then when i visit my page itself i dont see anything, i know eveyone can see it but im the creator and it really bothers me.

A few years ago jscher2000 gave me wonderful instructions for how to create some of the features that were once easy for ordinary users like myself to control through an Extension called TabMixPlus. Apparently there was some big disagreement between the developer and Firefox and they completely disabled it. At any rate, I'm continually frustrated when I accidentally move a pinned tab to a new window while trying to move or resize Firefox. I would like to know how, in about:config, I can create a setting with which I can protect pinned tabs. Thanks.

This has been happening for months. I am unable to access my twitter/X account. I am also unable to share anything, as well.

Please fix this problem. Thanks

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

I have previously been able to include the tab 'Close Tab' item in the #contentAreaContextMenu by adding it to browser.xhtml. This no longer works even though 'Reopen Closed Tab' and 'New Tab' still do.

     <menuitem id="toolbar-context-openANewTab"
               command="cmd_newNavigatorTab"
               data-l10n-id="toolbar-context-menu-new-tab"/>
     <menuitem id="context_closeTab"
               label="Close Tab"
               data-lazy-l10n-id="tab-context-close-n-tabs"
               data-l10n-args='{"tabCount": 1}'/>
     <menuitem id="context_undoCloseTab"
               label="Reopen Closed Tab"
               data-l10n-id="tab-context-reopen-closed-tabs"
               data-l10n-args='{"tabCount": 1}'
               observes="History:UndoCloseTab"/>

I was previously using the following which no longer works either.

     <menuitem id="context_closeTab"
               label="Close Tab"
               oncommand="BrowserCloseTabOrWindow(event);"/>

I am no longer able to open a Word document shared with me via Sharepoint in Desktop mode using Firefox. I have received an email from a student, sharing a Word doc file with me. I click the link, and it allows me to open & edit the document online. But, I prefer to click "editing" in the top right and then "open in desktop." When I do this now, I get a message that says "Allow access to Microsoft 365 account. Your browser settings are preventing an optimal experience with MIcrosoft 365. Allow access to improve your experience." There is a button there that says "Allow access," but when I click it, nothing happens.

I want you to let the control key free for me to use as I have always done for other programs. Why did you took direct control of that key? It always opens a new window I do not need. I use control key plus c key to open another program and now I cannot open it with its own keys combination: control-c-c. Please, tell me how to disable it and stop it opening a new Firefox window. Thank you very much in advance for you kind help.

On the Twitch platform no matter what I do, the stream buffers fine at the start but after a few seconds, it significantly drops in buffer speeds only at 480p and above. In incognito without any extensions, once it touches 480p it crashes in buffer speed. With extensions(uBlock Origin, h264iy, etc) then only at 160p does it stream without any buffering. Even alternate video players for twitch do not work.

My internet should not be the issue as a youtube video hours long at 1080p60fps does not buffer even once and my phone using the twitch app does not suffer the same issues(alongside everyone else in the household not experiencing internet issues). I am also connected with an CAT 5 ethernet wire to an amplifier that is connected to my router with a CAT 6.

I tried Firefox 128.03 with a completely fresh profile and encountered the same issues. Clean installed Firefox 129 and uBlock in case any custom filters were causing the issue, nothing worked. Deleted all Twitch extensions(FrankerZ etc), still not using my connection speed to buffer. Using Killer Control Center I put Firefox as top priority, still no change.

Modified several configs(included in the images, as well as changing gfx.webrender to true from false) in the browser after searching for answers online(none worked).

Cache clears every time I close Firefox, nothing. Reinstalling drivers and resetting computer, nada.

Someone please, I am on knees.

I am using the 2020 edition of the Acer Predator Helios 300(i7-10750 @ 2.6Ghz, 16GB RAM and RTX 2060). Thank you in advance :)

Hi folks I have to admit to being in a bit of a panic. Something flashed onto my Firefox browser screen and then I lost all my saved top line tabs, my home button and all the tabs that auto-load each time have also gone. I have never had this happen before and I cannot understand how to roll back. I have noticed a new folder on my W10 Desktop PC's Desktop called "Old Firefox Data" and I am hoping someone can tell me whether that might be helpful when you help me restore things. Any thoughts?

Good evening, For a few days I have this problem (probably with newest version (129.0/1). Each time i try to search something in a new tab by typing in search bar and pressing enter - it just will not proceed. The new tab just stays titled "new tab", doesn't proceed further until I press it few times (6-8 times) - then it loads the search engine with results.

It NEVER happened before. I am certain that I did not change anything.

Yours faithfully, Behemort