Thunderbird Community Forum

Sehr geehrtes Support-Team,

ich habe ein dringendes Problem mit meinem E-Mail-Konto, das ich über Thunderbird verwalte. Leider kann ich mich seit kurzem nicht mehr anmelden, was besonders problematisch ist, da ich dieses Konto für berufliche Zwecke nutze.

Folgende Probleme sind aufgetreten:

Anmeldung fehlgeschlagen: Bei dem Versuch, mich anzumelden, erhalte ich die Nachricht, dass mein Passwort falsch ist. Leider erinnere ich mich nicht an mein aktuelles Passwort und konnte es auch nicht zurücksetzen.

Kontoerkennung: Obwohl mein Benutzername korrekt erkannt wird, führt dies nicht zur Lösung des Problems, da die Passworteingabe weiterhin scheitert.

Ich habe bereits folgende Schritte unternommen, um das Problem zu beheben:

Überprüfung der Internetverbindung Überprüfung der Kontoeinstellungen in Thunderbird Versuch, das Passwort zurückzusetzen Leider waren diese Maßnahmen nicht erfolgreich. Da ich dringend Zugriff auf mein E-Mail-Konto benötige, wäre ich Ihnen sehr dankbar, wenn Sie mir schnellstmöglich helfen könnten, das Problem zu lösen.

Bitte lassen Sie mich wissen, welche Informationen Sie von mir benötigen oder welche weiteren Schritte ich unternehmen kann.

Mit freundlichen Grüßen, Alaa Nasser

email: [edited from public] @hornecker.de tel: [edited phone# from public]

About Migration of Thunderbird to a new iMac, Used Apple Migration Assistant to transfer files to new iMac. Firefox only worked after required install of Rosetta. However Thunderbird did not. Message: "Thunderbird damaged. Can't be opened, move to Trash." Is there still a way to retrieve all T-bird on old iMac to new iMac?

Hello, I'm Christian. I am still facing issues changing my Thunderbird into an IMAP account, for following reasons: -exporting the existing is OK -creating the IMAP account is OK -Reimporting the messages from previous POP3 account difficult, because: -when using the import fonction, a local folder is being created with a directory three that looks liked the previous Dir structure I had previously. But transfering the folder and files proves difficult, the copy/paste function does not work properly so I can't just click and drag. My thunderbird folder is approx. 20g, could that be the reason? Furthermore, I cannot delete the previous POP3 account or the local folders. Any idea why? I actually do have a thunderbird account (POP3) comprises of 4 differents email addresses, I can delete 3, but not the last one as it appears to be the default one. Thanks a lot for your support, much appreciated. Christian

After recently downloading the Thunderbird update on a PC, a problem developed when trying to move email messages to folders and subfolders. The message sometimes disappears and is lost after moving it to a folder (using the menu tool).

Hi

Since Outlook have stopped us from using a number of email addresses I am looking to move elsewhere. I have always used live.com and not the app version of outlook. I have been using it for maybe 10 years or something so have a huge amount of email history. I send and receive emails from a number of business and personal accounts and like to manage everything in one place. If I move over to TB am I able to import everything over from live.com and start here with all my folders and emails the way they were before?

Thanks so much

When I open a message in my TB 115 Inbox, and wish to zoom in or out on the message using the keyboard commands for Zoom (Command+Plus, Command-Minus, Command-0), nothing happens.

I am running TB 115.3.1. My OS is Mac OS Monterey, 12.7.3

I have restarted TB 115 in Troubleshoot Mode, and the shortcuts still do not work. I have manually disabled all add-ons, and this has made no difference, either.

The only thing that works for zooming in or out on an email is to first use the drop-down menu for View -> Zoom. Then the Zoom keyboard shortcuts do work for that specific email. With each different email, the keyboard shortcuts for Zoom do not work, unless I first use the drop-down menu commands.

How do I get the keyboard shortcuts for Zoom to work without having to first use the drop-down menu?

Thanks,

- Alan

I'm helping my 80 year old father with quite a mess with his email.

He's been using Outlook for about 40 years, and back in 2021, his email service provider, Telus here in Canada, switched their email service over to Google Gmail, and long story short, the switchover from Telus' in-house email service to a Telus-branded Google email service ended up causing a real mess with my Dad's email, due to his main laptop's Outlook desktop application getting switched from IMAP to POP, whereas his Microsoft Surface remained Outlook IMAP, for the past 3.5 years, so they got totally out of sync from each other in some very complicated ways for which there seems no simple fix.

I offer that background just to perhaps explain what I'm about to ask.

In Thunderbird, if there is:

1) a Folder named "Alpha" with a bunch of Sub-Folders

2) a Folder named "Alpha New" with a bunch of Sub-Folders, many of which have the same names of the Sub-Folders within "Alpha" but many of the Sub-Folders having totally different names

and you want to amalgamate the Sub-Folders in the Folder "Alpha" with the Sub-Folders in the Folder "Alpha New,"

and for example you have:

1) a Sub-Folder named "Beta" within the Folder "Alpha"

2) a Sub-Folder named "Beta" within the Folder "Alpha New"

so you to drag "Beta" Sub-Folder from the Folder "Alpha" to the Folder "Alpha New,"

then what will happen?

I ask because in Gmail, it will present a dialogue saying you cannot do that because there is already a Label named "Beta" nested within the Label "Alpha New."

Will Thunderbird give a similar warning, or will it ask if you want to merge the two folders or something?

Gitlab adds a "X-GitLab-NotificationReason" field to the email headers, but only sometimes. I want to filter out messages that do not contain this header. How do I do it? The only operators I can see in the GUI are "contains", "doesn't contain", "is", "isn't", "begins with" and "ends with".

They don't take regexes or wildcards, do they? In that case maybe "is *" would work?

all of a sudden in thunderbird Emails clicking on the links don't work anymore for some reason how do i fix this problem thanks in advance i have tried to no avail

Witam

Dodalem dwa konta w programie jedno z gmail.com drugie z op.pl z konta google zostaly sciagniete dodatkowe foldery do grupowania wiadomosci ale z konta na op.pl nie zostaly pobrane dodatkowe foldery wszystkie wiadomosci zostaly sciagniete do glownego katalogu odebrane. jak kazac sciagnac foldery stworzone przezemnie w serwisie op.pl

The add-ons for removing duplicate emails in Thunderbird do not work for the latest version of Thunderbird, 128.0

Anyone know how I might search all my emails for duplicates and decide which ones to delete?

I have been using TBird for many years, but only for email. I have about 15,000 emails and an 18 GB profile. If I start using TB for calendar events and tasks, will that substantially increase the profile size and does that become an unwieldy folder to maintain in terms of errors occurring with time, and in terms of transferring it to a second PC?

Up to now when I want to move TBird or update my TBird on a second PC I copy the profile folder <C:\Users\Elliott\AppData\Roaming\Thunderbird\Profiles\y6jsbo3s.default> from the Roaming folder. That seems to work well, though I sometimes have to update some of the layouts on the second machine. Is that still the best approach in 115.13? Will that change in 128?

my husband has been using mozilla thunderbird for a long time. it is easier for him than anyother. today he can't even get it to open up properly. Any help would be great

The size of the Thunderbird folder on my Windows 7 PC [C:\Users\ronbar\AppData\Roaming\Thunderbird] increases daily. A side effect of this is to increase the size of my daily backup application. I have found if/after I update Thunderbird to its current version, the size of the Thunderbird folder is reduced.. Is there any way to safely reduce the size of my Thunderbird folder [e.g. by deleting files or folders in the Thunderbird folder] without needing to update Thunderbird? If yes, then please advise how to do that. Thank you, Ron [ronbar@gmail.com]

I followed all of the appropriate steps including downloading the add-on to try and upload my .mbox google takeout folder. However, when I go to upload it, my computer won't let me select the folder. What should I do?

The old email account is from when I was in grad school and I no longer have access to this email. I'm really hoping to open it to pull out some important info.