Thunderbird Community Forum

Hello, my friend has a problem because he deleted the Thunderbird Pop 3 account from his computer. It contained all his company emails that are not on the server.

So suddenly the entire company doesn't have access to them.

Is there any possibility of recovering such a deleted account? I have already looked everywhere... Is there any way to recover this account on the computer?

Then he could create such an account again and transfer all e-mails to the server and then configure imap. Is there any possibility?

About two days ago (july 23, 2024), Thunderdbird could no longer connect to GMail without any changes from my side AFAIK. I'm getting a window saying "Enter credentials" with a Next button that results in a 404 error (see images). Does anybody know what went wrong here?

Reagrds, John

Hi, since yesterday trying to send emails just results in the display box "Sending message" (in German) but it never completes that. Receiving emails works fine. The SMTP entries all appear ok, I have not changed anything in terms of hard- or software. I use windows 10 and thunderbird 115. Sending email via the online interface of the service provider works fine too. This problem appears only when trying to send emails via strato.de but not with gmx.de. As far as I can see the settings are identical. Any ideas? Best regards

Please provide a column that shows the real address / domain of incoming emails.

Many emails now pretend to come from a safe legitimate company, but you cannot easily spot them in Thunderbird. Thunderbird's Correspondents column shows the fake company name they are using, which is not helpful. The From column shows the same information (the fake name, but not the email address), so that doesn't help.

So I cannot tell the scam emails without clicking on the email and looking at it, which is dangerous.

Solution options:

1. Change the From column to report full address 2. Allow user to define what to show in From column (Name / Full email / Domain / Combination) 3. New columns "Sender Email Address" and "Sending Domain" 4. Add smarts to Thunderbird to highlight/block/move messages where sender is from visibly false address.

I hope you can jump onto this quickly. It would be a massively helpful popular feature.

Thank you. Derek

Every-time I open up Thunderbird E-mail, I get a pop-up box that says: log-in to account failed (see attached picture) A little information about my situation; I have used Thunderbird E-mail Program for years with my Hotmail Account, without any issues! I have also used "AVG Virus Protection" and I have Windows 10 Pro. My problem is every-time I open up Thunderbird E-mail, I get a pop-up box that says: log-in to account failed (see attached picture) This problem started long before I installed your latest "Thunderbird Version 128.0.1esr (64-bit)" to try and solve this problem, it doesn't matter what I click on, on that pop-up, it keeps reappearing and I can't get my e-mails! However.......I can log into my Hotmail account using "Firefox Browser" and I can get my e-mails, but I don't like their ads, where as with Thunderbird there are no ads! :-) How do I get your program to work again? I assume something changed, to make it not work, but I don't now what that would have been, do you? I have switched the Password settings to something I read here, in your help section, it did not work. (See picture of my server settings). NiceSeeingYou aka Keith

The last new email message that came in to my Thunderbird Inbox was at 4:44 PM on 7/25/24. All new incoming email messages have not shown up in my Thunderbird Inbox, but I know I'm getting emails because they appear in my phone Gmail app.

July 2024 - Thunderbird is demanding that I change my Hotmail password, after long trouble -free operation. It will not login. Why? (I have not changed the PW yet, hoping for a solution that will avoid the necessity.) I fear that it may be due to some fault in OAuth. Can anyone please provide any help to overcome this problem? Tom.

Hi,

I recently setup a second computer and installed Thunderbird (Built 115.13.0 (64-bit)) again. I transferred all my preferences, but have this strange problem, that the appearance of the email list looks different. In the previously installed version it is a simple list with separators and in the new installed version every email is in a separate box. I included the screenshots as a reference.

I googled and searched the settings to align this, but unfortunately without success. Does anyone know how to change this?

Thank you!

We have been asked to change server settings to OAuth2 on Thunderbird. I thought I had followed instructions properly from the internet but emails will arrive now but I cannot send any. I keep getting a box asking for my password which then isn't recognised. Should I be going into my gmail account via Gmail itself rather than Thunderbird. We have 2 Gmail accounts and 2 outlook accounts coming into Thunderbird I am not a wizz kid at all this and only understand simple instructions. I am wishing I hadn't altered anything now!

Hi,

I have several profiles in Thunderbird 115.9.0 (64-bit) on Win10 with each profile having few different email accounts which got created over a period of time since we had changed some mail service providers (mail hosting server) earlier.

Profile A1 -Email account a -Email account b (period Jan2022 - till date) -Email account c

Profile A2 -Email account p (period Jan 2020 to May 2020) -Email account q -Email account r

Profile A3 -Email account x (period Apr 2020 to Aug 2020) -Email account y

Profile A4 -Email account z (period Jan 2017 to Dec2019)

In reality the email account "b", "p", "x" & "z" are the same.

Question 1) So how ii can merge all my emails from different emails accounts located into different Profiles into a one single mail account and profile. Please note that the option to retrieve old mails from server is not there as the service provider has changed so i want to merge all past emails into one mail folder from local TB database only.

Question 2) After merging, there might be some duplicate emails in the same folder. How do i remove the duplicates and keep single copy.

Please advise.

Thnx & Regards Tejas

I have an error with the app. Whenever I receive emails and I open the app,my unread mails are automatically markes as read by the app. I've tried everything. If someone knows anything about this,I'd be thankful to know.

Hi!

I couldn't find any decent TB or TB Forums Articels about this.

Instead best instructions seems to be here:

https://kb.uconn.edu/space/IKB/26063831538/Configure+Thunderbird+client+to+use+OAuth+for+IMAP%2F+POP

Especially at the end were it say's:

"Click “Done,” a Microsoft log in window should pop up"

That info is totally mssing in those TB Articels I've found.

And with the help from that page I managed to add one of my MS Account to TB (as IMAP), BUT not as a POP3 account that it has always been set as.

And if I try to add an MS Account as POP3 WITH OAuth2 in TB, this "Microsoft log in window should pop up" never shows at all! And then the account ain't working = TB can't poll for mail.

And I can't find out how to Convert/Change an existing IMAP/OAuth2 MS account to be a POP3/OAuth2 account ?! Is that at all possible?

(And why doesn't TB have a PopUp Windows (as in old Outlook Express and Win Live Mail) for when it polls for mail, so one can see what happens with every account, and then clearly read in that windows IF there were something wrong at any specific account. The TB "Activity Manager" doesn't show these thing, but it should!)

(Also TB should check for new mail in ALL Folders, as in SPAM (GMail), in JUNK (MS), and in TRASH, it could be a Setting for each account (or General) to make TB do that.)

/Thanx!

Hi all Win11/TBird116 Some months ago i set up filters for the first time, and it was a nightmare, as i had filters sending eml back and forth on startup. I removed all filters, and now i have tried to set up 1 extremely simple filter. It won't run and gives me the error as in SUBJECT above. Also, i have tried to use the 'move to' (from one inbox to another), and checking the "Activity Manager" it shows that a few minutes ago i successfully moved 1 message from one inbox to another inbox but it seems entirely random that it might work, or not.

i've been using TBird since the oughts and handled 15 accounts without filters (other than the auto-spam) Is it possible that the multi-filter 'adventure' messed up the application wholesale? I've installed several updates since then.

please advise

Hi,

I have used thunderbird as a default email client solely for the purposes of working with Autoquotes software which auto populates links in the form of the body of an email. Typically, I select email on the Auotquotes program and a Thunderbird email pops up with the subject line being the Quote name, and the Body of the email containing the links. I've included a screenshot attached of how it SHOULD look.

I just installed thunderbird and autoquotes on a new computer. However when I choose to email the quote, the thunderbird email window DOES pop up, the quote name is in the subject line, however there is NOTHING in the body of the email.

Is there any way to fix this?

Thank you for your help!

Josh

Instructions on how to setup a new email account, after starting Thunderbird, are not correct! Create New email account fails, as the process opens 'setup existing email account'! I can't capture via snipping tool the 'new' menu from file to the create new email option, as snipping closes the drop down list!!!=WTH

Here is the message response from you all?? However, I cannot seem to find the answer to my question?? Please Help Me. Please let me know if I need to go again in detail of my problem??

Mozilla Support <product-help@firefox.com>

1. 1. - Please type your reply above this line -## Hello, Thank you for reaching out to us. We’ve received your support request and opened a ticket (158963). We are processing your request. We appreciate our subscribers and will make every effort to get back to you within 2 business days.

Hello everyone,

I'm facing a problem with Thunderbird. I have my own mail server that uses an SSL certificate issued by GoDaddy. I checked the certificate and contacted support; they assured me the certificate is valid and not revoked or expired (see OCSP-Check.jpg)*.

However, when I try to configure my account on Thunderbird, it doesn't work. I receive an error stating that the certificate is revoked (see Error-Console.jpg)* and (Error-MSG.jpg).

Disabling the OCSP check allows it to work, but I need to understand why this is happening only in Thunderbird.

I reiterate that it is working normally on Outlook and Android

Some information about my mail server:

Software: Zimbra 8.8.15 OS: Debian APACHE IMAP port: 993 SMTP port: 465 SSL

If you need any further information, I'll be happy to provide it.

Thanks in advance.