Thunderbird Community Forum

I've setup Thunderbird as my new email client but I'm getting the following error message on both mailboxes. Went through manual confi and it said all was good. Can't figure out what I'm doing wrong. Any help greatly appreciated tks - patrick replies to: prpa1440@gmail.com

Hello,

I am running Thunderbird 115.13.0 and cannot get e-mail from my bellsouth.net account on my MacBook Pro #6 computer. I get the error messages below. I have another MacBook Pro #5 running Thunderbird 102.15.1 that is receiving e-mails just fine. As far as I can see the server settings on the two computers are the same. Any advice about how to proceed? Thanks for any ideas.

Al

After updating to Thunderbird version 115.12.2(32 bit) two days ago, I can no longer send emails. I get an error message "Authentification error (VM401)" I use Virgin Media. I can receive emails OK. I have not changed any server settings for a long time. I have been in touch with Virgin Media, they say the problem is with Thunderbird as I can send emails from on their one line system. I can also send emails from my Android phone. Any help would be appreciated.

'Have enabled and disabled. restarted, both times. Tried troubleshooting mode, and cleared the cache. Could not find the setting in the config screen. Not sure I was looking for the right thing, anyway. Your help will be greatly appreciated. John Looze

I am trying to follow the directions in this article: [[Microsoft OAuth Authentication and Thunderbird in 2024|https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202]]

In the sending messages section, Step 4 says: "Select Authentication method: OAuth2 (instead of Normal password)" However, there is no drop-down item called "OAuth2". This menu item was present for the incoming mail authentication, but not in the outgoing.

In short, a menu item in the directions is missing. My Thunderbird is up-to-date.

Thanks, Kevin

Greetings.

I am using Thunderbird 125.0 (32-bit) on a Windows 10 PC (Windows 10 Home Version 22H2).

Within its Calendar interface, the Find Events function has no option to search all events, as shown in the attached screen shot.

Although I do not use this "Search All" functionality frequently, I do consider it essential.

Unfortunately, I am uncertain when it became unavailable. However, I suspect it was sometime within the past several months.

Thank you in advance for any clarification you may provide pertaining to this issue.

After downloading TB128.0.1esr (32-bit) the following error appears continously"

Authentication failure while connecting to server pop3.live.com

This was not an issue before this download!

1. Looking for settings to show/unshow folder counts in the folder list. My TB shows the counts. The example on TB web page does not show counts. 2. I am unable to get Unified Folders to "stick". I click it in View > Folders but it then unselects. Help appreciated, Chris Sackett Using new Nebula, which looks great!

I am using Thunderbird 128, and by default if a message has a tag it just shows an icon in the Cards view - how can I change it to show the actual tag name(s)?

I can enable a column for this in Table View, but I prefer to do this in the Cards View.

The Help says to alter several Thunderbird features to allow Outlook to communicate. The last one says to change my Outgoing Servers setting for Authentication Method to OAth from normal password. That option is not present in my drop-down list.

I suppose the best place to start is when/where I think this problem started. Approx three to four weeks ago my thunderbird program stopped downloading emails from my server (Spectrum/RR). I say Approx because the problem sort of sneaked up on me without me realizing it was there.

I was using W7 and my hard drive was pretty much full and I was constantly getting messages that my email could not be downloaded due to lack of space. I started deleting stored emails and emptying the trash, which sort of kept me up and running for the past couple weeks. All this time my Gmail account continued to work as it should, downloading every email that was sent to me, but the Spectrum/RR account was spotty at best.

So today I fired up a new W11 computer for the first time. One of the first programs I installed was Thunderbird. When I attempted to set up an account using Spectrum/RR the process failed. I typed in all of the correct information, Name, Email, and Password but the account will not finalize. Instead, I continue to get the same message that the Configuration, Username or Password is incorrect.

I have since successfully logged into my Spectrum/RR web mail, so I know the username and password I am using is correct. I have also talked with Spectrum Technical support, and they have verified that what I am using to log in is correct.

I hope I didn't ramble on to much and someone can help me !

Hello. Through sfhowes' generous advice, my Thunderbird is now connecting to my hotmail/outlook accounts. However, something strange is happening. When I launch Thunderbird, I get the password prompt that I show in the images. The message seems to be coming from Microsoft. This happens for every account I have in Thunderbird. It's rather a nuisance. Then, after I enter the password, the pane disappears but I get the error/warning message from Thunderbird (I suppose) that I show in the second image. Does anyone, please, know what's going on and how I could fix it? Thanks, Barry.

From my inbox I normally highlight any emails I want to send to trash and press the DEL key. This morning when I tried to move these across I got a message advising that if I continue it would remove all files from my trash folder. My server settings are move them to nominated folder - see attached. How can I delete from the inbox and transfer to the trash?

The second problem I encounter is whenever I attempt to log into my Thunderbird account I am directed to go through the "Create an account" process as if I don't have an existing account???

I've been using Thunderbird for my email for many years with no problems at all that I can remember, but all of a sudden, just in the last couple days it has become very, very sluggish to respond to clicks and commands. So far as I can know, I've not done anything that should have caused this to happen. Any ideas and/or suggestions?

Background: I've been using Thunderbird for desktop for a couple of years now, and had no trouble with it. I use it to connect to email inboxes from a hosting provider. In the past, one of them was going through Google Workspace email (linked to my own domain), but I decided to go with Thunderbird instead. I did connect to Gmail once (if I recall correctly), to download emails from there. Then, all the mail server settings were set to those of my hosting company/my domain and worked well.

Today, after starting it up, I received a notification of a Thunderbird update (new looks, new nesting of connected emails, card-like look of emails), and I received a prompt to log in to the long-defunct Gmail account. I closed the window and went searching for the reason. All my mailing server settings seem to be fine. In the Thunderbird settings, in the Privacy&Security tab, Passwords section, I found several saved passwords relating to said defunct account. I deleted them all in hopes of solving the issue. Unfortunately, this only changed the prompt: from asking me to sign in to the specifically-named defunct account, it's now asking me to sign into Google account in general while the popup's header still refers to the defunct account. I also went ahead and downloaded the newest update. My Thunderbird seemed already updated judging by the version number, though none of the new features seem to be enabled, and some note mentioned that it's not an automatic update but one that had to be downloaded. Unfortunately, it didn't help either. The PC had been restarted. The pop up appears shortly (~1 min) after the startup, and then at random points of Thunderbird being open.

I'm out of options and at a loss of how to get rid of that constant pop up, and I feel like I'm missing something obvious. I hope someone here might help.

I am a bit confused!

If I compose a message and start typing in the address field ("Partington") then 2 addresses are shown. One is the right one and one is an old one that I do not want.

However, if I look in my Address Book and select "All Address Books" then the old address is not shown. Can anyone suggest where it is picking this up from?