Semua Produk Support Forum

Good morning, Our company's firefox add-on(Saba Security Plugin) has stopped working, please let me know what happened.

When a new client (version 126) downloads the add-on, the following message is displayed: "The add-on downloaded from this site cannot be installed because it appears corrupt."

If you install an older version, it works without any problems, what is the reason?

I have already contacted you once at: product-help@firefox.com

And they told me to report at: https://support.mozilla.org/questions/new/desktop/form

Regards,

Hi, got a problem for the last several days - on each visited site Firefox (my guess) is launching a pop up about add-ons for Ad Blocks tham I am using were updated with official national filters for Polish market.

This is super annoying and the pop-up jumps on almost every new site bieng visited (it is visible for ca. 5 seconds). Is there any way to stop it? How can I dissable this feature?

Thanks, r.

I found missing customization option for Android Firefox to be AMOLED black theme, it just gets darker but not pitch black. Or I haven't found the way to do it

Keep improving Firefox :)

I can't figure out how to customize the collections. I want to be able to organize my collections alphabetically, make sub-collections under a parent collection (like one can do in Gmail, for example), it would also be helpful have the option to choose the color of the main/parent collections, and to be able to search within the collections using a keyword in a search box.

With all of these customizable options, I could create a better, more efficient organizational system that would REALLY help to keep & identify collections quicker & easier.

I have had to make dozens & dozens of collections due to the inability to file sub-collections under main/parent collections.

As a result, a frustratingly unnecessary amount of time & effort is spent trying to remember when & where (throughout my ENTIRE history of having Firefox/using collections) a particular collection is located.

I then ALSO have to spend an unnecessary & frustrating amount of time searching within the collection just to locate a particular link as there is no search bar within the individual collection (or from all of the collections, umm... collectively) to facilitate a search.

• • I wanted to make sure it is known that I DO like this feature, regardless if it was intentional by design or not

Once I eventually find the 1. Collection I'm looking for, and then eventually find the 2. Link I'm looking for.. I can click on the link, and I'm directed to the page I saved, but here's the bonus:

When I hit the back button, I'm taken to the page I was on, previous to the page I saved. This is SUPER helpful when I come back to something I've been researching as it helps me to reconnect to the line of thinking I had during the time of research. This helps to eliminate the need to keep such a detailed journal of the thought processes behind each area of research to expand upon or revisit.

So thank you for that!! Also, please don't mess with it? I'm only needing help with the items mentioned at the beginning of this message.

Thank you for your attention, time & help with figuring out how to locate & utilize the customizable, collections organization options.

With appreciation to those who work behind the scenes, doing what they can to foster potential, growth, efficiency & ease,

Celena Morgan

after creating a new profile, and copying everything in the root directory to the new profile, including search.json.mozlz4, the default search engine setting does not get transferred over and is still set to google

I have set toolkit.legacyUserProfileCustomizations.stylesheets to TRUE in both Thunderbird and Betterbird.

I have created the file C:\Users\MYNAME\AppData\Roaming\Thunderbird\Profiles\r2v9k1zw.default\chrome\userChrome.css

I have successfully entered css into that file that work as expected in Thunderbird v115.12 and has for the past several versions. But I have NOT been able to do anything in that file that works with BetterBird. In fact, using the inspector, I don't see userChrome.css even being loaded! I have also tried starting the file with '@namespace html url(“http://www.w3.org/1999/xhtml”)' but that makes no difference either.

How do I get BetterBird to recognize the userChrome.css file?

I woke up and my Firefox address bar are in the bottom of my screen. I don't like it :( I'm on mobile, and especially with mobile sites there's so many features near the bottom, or something like the feature where you swipe down (from the top. because that is where the address bar is supposed to be) to refresh

I'd like to use my NAS download application to handle magnet links. How can I do that with Firefox?

For mailto: links, you can specify web apps like GMail, same for e.g. IRC. However, for magnet: links, this is not possible, only local applications are supported. I even got an error message by the web application offering to configure this, saying the browser didn't support configuring this protocol.

Hi all, I need to solve a problem that is a bit annoying. I am on ubuntu 22.04 and using SNAP Firefox 127.0 (64-bit).

When I am prompted to select a file, for example to upload an image, the file picker is shown. However the thumbnails are so small(and right now I only see the image name) that I cannot see what's the content of the image. I managed to show a preview on the right of the single selected image by modifying an option in about:config. However it is still a pain to find the image I am searching for when I have a long list of images. Is there any way to enable zoom on the list of thumbnails so that I can preview the contents of the images? I don't understand why there is no option to customize the display of the file list. In the attached image I show how it looks right now.

Thank you

My many message filters were lost in updating to 115, and it has taken much time to reconstruct the new layout to be usable. If this was AI generated, it is a poor outcome.

On my old small laptop I wanted to increase interface font size. Erroneously thought that in layout.css.devPixelsPerPx I could insert the desired font size. I have inserted 12, now Thunderbird is unusable, some giant menu words appear but I cannot move anywhere. Can I I edit a configuration file manually to reset to a readable size? Which?

I really like FireFox mobile, but the amount of misspelled words is starting to become an actual problem for me.

I use a Samsung S8 with Android 9 and whatever predictive text functions it has are turned off because I find them beyond grating and it's just not how I check for spelling errors.

The reasoning to this function being ommitted was (last time someone asked the question) due to space.

Why can't this be an official plugin that people can add?

I'm supporting FireFox entirely for ethical reasons (the only non-chromium browser that still cares about privacy) but I just can't type like this anymore.

Will something be done about this function missing?

As described in [question] I am unable to install addons in Thunderbird: when attempting to install an addon, either via the in-app browser or via a file, a pop-up window appears for which "Add" and "Cancel" buttons do nothing (there is no way to move or remove the window without killing the process).

I am opening this question as this problem still persists over a year and many versions later.

Thunderbird V. 115.11.1-1 on 6.9.3-arch1-1 with Sway WM

Refer to two images below.

Just loaded Thunderbird on a new laptop. It displays a list of messages with no headings, each message listing in two lines and acres of wasted space in the middle. See Image 1 (6300040).

How do I get back to a list of one-line entries with headings at the top of each of the columns (which lets me change the sorting direction)? It works so much better for me. See Image 2 (6300039).

Thanks in advance for your help.

Long-term fan

Greetings FF Community, New Samsung Galaxy S9 Ultra tablet running FF ver 127.02 on Android 14. Have no option to customize toolbar or even add the File Menu to the top of Firefox as other resources in Firefox indicate. Using a Finite bluetooth keyboard, ALT key does nothing, using bluetooth mouse right click on empty space in address bar - no context menu appears, enabled in mouse settings. Any suggestions greatly appreciated. Screen shots below of laptop and S9 Ultra. Thank you in advance for your assistance.

Laptop with File Menu

S9 without File Menu

Hi,

Thanks for your help with this. When I search for something in FF and click on the MAPS button, it comes up with Apple Maps by default. I would like that button to open Google Maps by default. (Mainly because Apple Maps misses a lot of information and significantly hinders my searches. Invariably, opening Google maps gets me to my answer or information much quicker.

I have tried various help suggestions but simply have not been able to do this.

Please can you tell me if it's possible to do this and if so, how?

Thanks again.

What is this??? Information Your browser is being managed by your organization. about:policies#documentation

Documentation Policy Name 3rdparty Set policies that WebExtensions can access via chrome.storage.managed. AllowedDomainsForApps Define domains allowed to access Google Workspace. AllowFileSelectionDialogs Allow file selection dialogs. AppAutoUpdate Enable or disable automatic application update. AppUpdatePin Prevent Firefox from being updated beyond the specified version. AppUpdateURL Set custom app update URL. Authentication Configure integrated authentication for websites that support it. AutofillAddressEnabled Enable autofill for addresses. AutofillCreditCardEnabled Enable autofill for payment methods. AutoLaunchProtocolsFromOrigins Define a list of external protocols that can be used from listed origins without prompting the user. BackgroundAppUpdate Enable or disable the background updater. BlockAboutAddons Block access to the Add-ons Manager (about:addons). type: boolean BlockAboutConfig Block access to the about:config page. BlockAboutProfiles Block access to the about:profiles page. BlockAboutSupport Block access to the about:support page. Bookmarks Create bookmarks in the Bookmarks toolbar, Bookmarks menu, or a specified folder inside them. CaptivePortal Enable or disable captive portal support. Certificates Add certificates or use built-in certificates. Containers Set policies related to containers. ContentAnalysis Enable or disable connection to data-loss-prevention agent. Cookies Allow or deny websites to set cookies. DefaultDownloadDirectory Set the default download directory. DisableAccounts Disable account-based services, including sync. DisableAppUpdate Prevent the browser from updating. DisableBuiltinPDFViewer Disable PDF.js, the built-in PDF viewer in Firefox. DisabledCiphers Disable ciphers. DisableDefaultBrowserAgent Prevent the default browser agent from taking any actions. Only applicable to Windows; other platforms don’t have the agent. DisableDeveloperTools Block access to the developer tools. DisableEncryptedClientHello Disable use of the TLS feature Encrypted Client Hello (ECH). DisableFeedbackCommands Disable commands to send feedback from the Help menu (Submit Feedback and Report Deceptive Site). DisableFirefoxAccounts Disable account-based services, including sync. DisableFirefoxScreenshots Disable the Firefox Screenshots feature. DisableFirefoxStudies Prevent Firefox from running studies. DisableForgetButton Prevent access to the Forget button. DisableFormHistory Don’t remember search and form history. DisableMasterPasswordCreation If true, a Primary Password can’t be created. DisablePasswordReveal Do not allow passwords to be revealed in saved logins. DisablePocket Disable the feature to save webpages to Pocket. DisablePrivateBrowsing Disable Private Browsing. DisableProfileImport Disable the menu command to Import data from another browser. DisableProfileRefresh Disable the Refresh Firefox button in the about:support page. DisableSafeMode Disable the feature to restart in Safe Mode. Note: the Shift key to enter Safe Mode can only be disabled on Windows using Group Policy. DisableSecurityBypass Prevent the user from bypassing certain security warnings. DisableSetDesktopBackground Disable the menu command Set as Desktop Background for images. DisableSystemAddonUpdate Prevent the browser from installing and updating system add-ons. DisableTelemetry Turn off Telemetry. DisableThirdPartyModuleBlocking Prevent the user from blocking third-party modules that get injected into the Firefox process. DisplayBookmarksToolbar Display the Bookmarks Toolbar by default. DisplayMenuBar Display the Menu Bar by default. DNSOverHTTPS Configure DNS over HTTPS. DontCheckDefaultBrowser Disable check for default browser on startup. DownloadDirectory Set and lock the download directory. EnableTrackingProtection Enable or disable Content Blocking and optionally lock it. EncryptedMediaExtensions Enable or disable Encrypted Media Extensions and optionally lock it. ExemptDomainFileTypePairsFromFileTypeDownloadWarnings Disable warnings based on file extension for specific file types on domains. Extensions Install, uninstall or lock extensions. The Install option takes URLs or paths as parameters. The Uninstall and Locked options take extension IDs. ExtensionSettings Manage all aspects of extension installation. ExtensionUpdate Enable or disable automatic extension updates. FirefoxHome Configure Firefox Home. FirefoxSuggest Configure Firefox Suggest. GoToIntranetSiteForSingleWordEntryInAddressBar Force direct intranet site navigation instead of searching when typing single word entries in the address bar. Handlers Configure default application handlers. HardwareAcceleration If false, turn off hardware acceleration. Homepage Set and optionally lock the homepage. HttpAllowlist Origins that will not be upgraded to HTTPS. HttpsOnlyMode Allow HTTPS-Only Mode to be enabled. InstallAddonsPermission Allow certain websites to install add-ons. LegacyProfiles Disable the feature enforcing a separate profile for each installation. LegacySameSiteCookieBehaviorEnabled Enable default legacy SameSite cookie behavior setting. LegacySameSiteCookieBehaviorEnabledForDomainList Revert to legacy SameSite behavior for cookies on specified sites. LocalFileLinks Allow specific websites to link to local files. ManagedBookmarks Configures a list of bookmarks managed by an administrator that cannot be changed by the user. ManualAppUpdateOnly Allow manual updates only and do not notify the user about updates. NetworkPrediction Enable or disable network prediction (DNS prefetching). NewTabPage Enable or disable the New Tab page. NoDefaultBookmarks Disable creation of the default bookmarks bundled with Firefox, and the Smart Bookmarks (Most Visited, Recent Tags). Note: this policy is only effective if used before the first run of the profile. OfferToSaveLogins Enforce the setting to allow Firefox to offer to remember saved logins and passwords. Both true and false values are accepted. OfferToSaveLoginsDefault Set the default value for allowing Firefox to offer to remember saved logins and passwords. Both true and false values are accepted. OverrideFirstRunPage Override the first run page. Set this policy to blank if you want to disable the first run page. OverridePostUpdatePage Override the post-update “What’s New” page. Set this policy to blank if you want to disable the post-update page. PasswordManagerEnabled Enable saving passwords to the password manager. PasswordManagerExceptions Prevent Firefox from saving passwords for specific sites. PDFjs Disable or configure PDF.js, the built-in PDF viewer in Firefox. Permissions Configure permissions for camera, microphone, location, notifications, and autoplay. PictureInPicture Enable or disable Picture-in-Picture. PopupBlocking Allow certain websites to display popups by default. PostQuantumKeyAgreementEnabled Enable post-quantum key agreement for TLS. Preferences Set and lock the value for a subset of preferences. PrimaryPassword Require or prevent using a Primary Password. PrintingEnabled Enable or disable printing. PromptForDownloadLocation Ask where to save files when downloading. Proxy Configure proxy settings. RequestedLocales Set the list of requested locales for the application in order of preference. SanitizeOnShutdown Clear navigation data on shutdown. SearchBar Set the default location of the search bar. The user is still allowed to customize it. SearchEngines Configure search engine settings. This policy is only available on the Extended Support Release (ESR) version. SearchSuggestEnabled Enable or disable search suggestions. SecurityDevices Add or delete PKCS #11 modules. ShowHomeButton Show the home button on the toolbar. SSLVersionMax Set the maximum SSL version. SSLVersionMin Set the minimum SSL version. StartDownloadsInTempDirectory Force downloads to start off in a local, temporary location rather than the default download directory. SupportMenu Add a custom support menu item to the help menu. TranslateEnabled Enable or disable webpage translation. UserMessaging Don’t show certain messages to the user. UseSystemPrintDialog Print using the system print dialog. WebsiteFilter Block websites from being visited. See documentation for more details on the format. WindowsSSO Allow Windows single sign-on for Microsoft, work, and school accounts.

Latest Thunderbird update has placed the From and Subject fields on two separate lines in the classic view. Other views I have tried do not put these two fields on the same line which is what I have had for decades. I have essentially lost half the space I had to view contents of my email inbox and folders. How can I modify my view back to the way it was before with From and Subject on one line giving me a more compact view of things?