Semua Produk Support Forum

Every time I have tried to use the NPR website's contact form, I get the message, "sorry, something went wrong and we were not able to send your request". Today, I accessed their website using Microsoft Edge and had no trouble sending a message using their contact form.

Can you help me correct this FireFox malfunction? Thanks!

When I logged onto Firefox this morning it asked me to update which I did. When I got onto Firefox all my tabs were gone. Please tell me if I did something to cause this and how to keep this from happening again. I do have it set up to restore tabs when logged off and starting up again. Also please tell me how to get my tabs back! I tried to follow instructions for this but actually didn't have the things they said to click on. Thanks so much for your help!!

Hi Firefox team

I am Yuki belong to Electronic company IT department. We have a project to implement salesforce for customer facing and target to go live by end of this July. we are facing one issue related with firefox and salesforce.

<issue detail> Our salesforce have customized serach founctions. this search function doesn't work only in firefox browser(Edge, Chorme is ok). we can send input data from salesforce to search, however search result doesn't appear.

<current situation> we were investigating this issue with salesforce. we found this article : https://developer.salesforce.com/docs/platform/lwc/guide/security-lwsec-async.html >When LWS is enabled, JavaScript async functions that are used from a static resource work in Chromium-based browsers, but don't work in Firefox currently. The issue is a bug in Firefox.

<requet to firefox team> Would you solve above bug?

if yes, I would like to know the timeline
if no, I would like to know the reason why you don't solve.

<reference info related with LWS of salesforce> https://developer.salesforce.com/docs/atlas.en-us.exp_cloud_lwr.meta/exp_cloud_lwr/template_differences_locker.htm https://developer.salesforce.com/docs/atlas.en-us.exp_cloud_lwr.meta/exp_cloud_lwr/template_differences_locker.htm

I am getting like 10 crashed tabs per day. I have been using firefox for years and about to dump it... I have brave, chrome and others on my computer and getting ready to dump FF. You need to figure this crap out. If its broke, I dont need it.

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

One of the add-in permissions is "Access your data for sites in the “named” domain". I looked at that and thought, "That certainly cannot include passwords"; BUT the explanation for this permission is: "The extension could read the content of web pages you visit in the specified domain, as well as data you enter into those web pages, such as usernames and passwords. "

I was stunned.

That means that addins that get this permission have access to my banking/medical/etc. usernames & passwords. This is not acceptable. Can a permission be developed that would be: "Access your data for sites in the “named” domain" (except usernames/passwords).

The permission "Access your data for all websites" is significantly worse in that it applies to all sites.

I tried to change the font-size of address bar, tabs, sidebar and toolbar using the method given in The method given in: [https://support.mozilla.org/en-US/que.../1239467] gives no change at all of the font-size no matter the value I use. Any ideas? I'm using Windows 10 Firefox 127

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had to format my computer and didn't memorize my firefox password.

Is there any chance at all to have my data restored regardless? I understand I am at fault, but this outreach is my last hope, I guess.

Download Web plugin to access my Security DVR. When I type in the IP of the DVR, firefox will momentarily go to the plugin but then says it needs to be downloaded. HELP

Thank you

You haven't installed the plugin or it is not the latest version.

Please click download to download the latest plugin.

Please close browser before plugin installation.

Hello, I am using Firefox on a new computer, and I have a bizarre problem that I never experienced on other computers. The 'recently closed tabs' and 'recently closed windows' options are disabled. They are grey, and I can't click them (see image). Also, the 'reopen closed tab' when you right-click one of the tabs is disabled (grey). I have tried to search everywhere why it can happen and found nothing. Any advice on how to enable this option? Thanks

After auto update this error message came up and will not allow Firefox to open. Earlier in the day it had also updated ( not sure to what version) and was working fine. Laptop was then shut down and turned off for aprox. 1 hr. I then turned it back on and tried to open Firefox and it again asked to allow Firefox to make changes to my computer to which I clicked Yes. It then would not open and this error came up. error message Platform version 127.0.2 is not compatible with minVersion >=127.0.1 maxVersion <= 127.0.1

I installed a dev version of Firefox to test a plugin.

Then I uninstalled the dev version, but now none of my profiles on the regular version work...

Please help me, I really need my old browser history and cookies.

When I try to use one of my old profiles, I get "You've launched an older version of Firefox" and it tells me to either Create New Profile or Exit.

I read online that people add "-allow-downgrade" to the Windows shortcut, but this does nothing for me.

Thanks you and please help!

why do i get a message that firefox has crashed. what has happened. i am not satified with firefox. it is very slow and sometimes crashes.

but the main question is: what can i do right now.

I just noticed today that none of my various folders storing important bookmarks work anymore and they have all lost their own indiviual logos. Instead there are just globe logos!? This is very recent so i can only imagine so kind of update has done this?

Can i get these fixed?

I recently suffered from the "127.0.1" not compatible error. Eventually I was persuaded to reinstall firefox from the Mozilla oficial site using Edge, despite having reservations about losing my passwords etc. which has happened before. Fortunately, the installation routine included an update option which preserved all of that. However, my menus bar (File ...... History, Bookmarks...) is missing and I cannot find any way to get it back. I rely upon it to restore previous sessions, because I routinely have the same 7 tabs open and want to be able to get them back after an update or laptop shutdown, and also use it to search history and find bookmarks that are not in the bookmarks bar. Any help welcome.

As an asside, my pet hate is updates to any application that remove, move, or hide a very useful feature without explanation or warning and claim to be to "improve the user experience". Take it from a long standing user, they don't. Quite the contrary.

how are shortcuts created on my "new tab" home page in firefox browser. I used to be able to create the shortcuts I wanted, not random shortcuts that I might have visited once. Now shortcuts appear that I don't want. I know I can remove them by dismissing them but I should not get them in the first place. Please help.