Semua Produk Support Forum

I recently suffered from the "127.0.1" not compatible error. Eventually I was persuaded to reinstall firefox from the Mozilla oficial site using Edge, despite having reservations about losing my passwords etc. which has happened before. Fortunately, the installation routine included an update option which preserved all of that. However, my menus bar (File ...... History, Bookmarks...) is missing and I cannot find any way to get it back. I rely upon it to restore previous sessions, because I routinely have the same 7 tabs open and want to be able to get them back after an update or laptop shutdown, and also use it to search history and find bookmarks that are not in the bookmarks bar. Any help welcome.

As an asside, my pet hate is updates to any application that remove, move, or hide a very useful feature without explanation or warning and claim to be to "improve the user experience". Take it from a long standing user, they don't. Quite the contrary.

I am considering moving to Thunderbird from MS Outlook. I want the rules I have already setup in Outlook to work in Thunderbird. Is this possible & if so how do I make it work.

Would you please help me permanently remove cache2 folder from Local Folders please. I'm using Thunderbird 115.12.2 (64bit) on esr channel with Windows 7 Ultimate Service Pack 1 OS.

I don't want Local Folders / Cache2 folder (or incidently Inbox, Drafts, Archives, Junk, Deleted and Outbox) but Thunderbird highlight - right click - delete button doesn't get rid of it. I can temporarily delete the Doomed and Entries sub-folders with right click - delete - delete folder but they move to Deleted folder where once again they can be deleted the same way but when restarting Thunderbird they are back under the cache2 folder again.

Even after exiting Thunderbird and directly deleting the cache2 folder(s) in system AppsData - Local and Roaming Thunderbird profiles the cache2 folder (with persistent sub-folders) returns to my Local Folders when restarted.

If ignored I eventually end up having a cache2-1 folder etc.

I have in my laptop a external webcam a Logitech Webcam C930e. The webcam is a HD webcam with 1080p. But in Google Meet in Firefox I can only configure it at 720p but in Chrome I can configure it at 1080p. Why have that behavior?

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has completely disappeared. Is there another way to create a shortcut?

why is there no back button on thunderbird? I clicked on a message (have to click twice on it now in the lousy upgrade I was forced to use), and now I can't go back to the inbox. What's up????

This is a follow-on to https://support.mozilla.org/en-US/questions/1401783, I have the same problem - I've followed https://support.mozilla.org/en-US/kb/extended-add-support (which is for some bizarre reason marked "no longer maintained"), to create the custom collection https://addons.mozilla.org/en-US/firefox/collections/17515772/raxod502/ so that I can override the arbitrary blocking of third-party extensions that Mozilla applies by default.

This allows me to install most extensions but for some reason https://addons.mozilla.org/en-US/firefox/addon/duochrome/ is not showing up in the interface on Firefox for Android, despite being in the custom collection. No information is given about why it is not showing up. I am not aware of any reason why it would be blocked. Here's the manifest.json: https://github.com/FreshSupaSulley/Duochrome/blob/main/firefox/manifest.json

How can I fix this and use whatever extensions I want to use, or at least get a valid error message about why Mozilla is blocking the extension?

Creating a new thread since the older one just says "Even using that approach, not all add-ons are supported in Firefox for Android at the present time", which doesn't help at all - there is no reason why any addon should be blocked for mobile usage unless it is explicitly configured as such, and even if that were reasonable, it doesn't help explain what specifically is wrong with the extension I'm trying to install.

More context: https://old.reddit.com/r/firefox/comments/vdsnrz/all_the_extensions_on_firefox_android/icq2itt/

I would like to know what the options below, contained in the settings editor, are for and how I can adjust them so that every message sent is configured to require confirmation of receipt by default:

mail.identity.default.request_receipt_header_type mail.identity.default.request_return_receipt_on mail.incorporate.return_receipt mail.receipt.request_header_type mail.receipt.request_return_receipt_on mail.request.return_receipt mail.server.default.incorporate_return_receipt

Is there a way to set a separate theme for the private browsing option? I like being able to visually distinguish between the normal browser and the private one, but enabling a theme seems to set the same visuals for both.

If separate themes are not a thing, perhaps they could be added in a later update?

Thanks for all your time and effort.

I have a fresh install of Debian 12.5, which came with Firefox 115.7.0esr. Firefox is inconsistent in following the settings I put in. For example, I specified the download folder, but it still automatically saved to the original default folder. But when I clicked to ask me before downloading, it does! And it gives me the 1st option to save the the folder I specified. But if I uncheck the "ask me" button, it goes back to putting downloads in my home directory, which I don't want. Another example is I've set it to "open previous windows and tabs on startup", but it doesn't. When I close Firefox with several tabs open, the next time I start it I have just the home tab. Yet when I look in "settings" it still says it's supposed to be opening my previous tabs. This is more annoying than the download issue. How can I get Firefox to follow the settings, which ARE being saved?

why everytime i use firefox the default web address is: https://hao.360.com/?src=lm&ls=n077c1cd59a

For many years I have used the ability to set shortcuts to website on the Firefox home tab, using the method given at: https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page#w_pin-unpin-or-remove-a-shortcut.

However, today, when I try to edit a shortcut link, I do not get the 3 dots menu by right clicking on a shortcut tile.

Is this a recent change, a bug, an issue with my installation (which has been stable for many years)?

How can I get back the functionality back?

I am using Firefox 127.0 (64 bit) on Windows (Windows 11, all up to date).

I have stayed on an old version of TB because of the old extensions that made it a much better product.

With the installation of Win 11 I decided to try the latest version of TB. I have to say I am not impressed. I forgot how much better TB was with the extensions.

My first question is how do I get to sort the order of items I see in TB? I want News & Feeds to be displayed above my email accounts. It would seem that this would be easy but I cannot find a way of doing it. What am I not understanding? Surely this should be simple? I want to choose the order of everything.

I also customised the interface with better scrollbars etc. None of the add-ons I used to use seem to work with the latest TB. At the moment the new install of TB is incredibily ugly. How do I change that?

I added a PNG picture as a background to my emails. Instead of a single background picture, it produces a collage (can't think of another word) of multiple copies of the same picture. Any way to just get a single picture?

I use the Mozilla Thunderbird email program and have just been overwhelmed by the number of "bookmarks" appearing under the "Bookmarks Toolbar." I don't want these additional bookmarks that I did NOT select. Moving them one by one is tedious--and I think new bookmarks are added to the toolbar if I delete any. How do I stop this? Is there a way to eliminate the added bookmarks in mass rather than singly? Thanks,

Hello,

I've recently uploaded a custom-made extension to the Chrome Web Store for my personal use and for a few specific users. It's currently awaiting review.

However, I'm encountering an issue where I cannot download and use the extension myself. When attempting to download, I receive the message "Download failed. Please check your connection."

Although I can see the extension listed on the store (since it's mine), I'm unable to use it personally.

Could you please assist me with resolving this issue?

Thank you.

I found my old password Firefox recovery key after I already changed my password and got a new recovery key. Can I use my old recovery key to get back all the things (eg bookmarks) that may have gone missing with the switch to a new password?

Firefox 115.11.0esr from openSuse doesn't display a status bar at the bottom of the window. How can I restore this feature to display the actual URL of a "link" under the cursor, as in Thunderbird?