Semua Produk Support Forum

Hi, I've received the email below from Microsoft today.

I have 15 email accounts linked to Thunderbird mail and use up to 5 of them daily. Sometimes 'instant' communications on one or more of my accounts can be important.

Will Thunderbird mail still function in the same way from 16th September?

I apologise if this question has been answered somewhere else. I searched but could not find it.

"The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods."

Hi,

I've got a new phone and yet again Firefox on Android is listing sites in the address bar I've never been to. Webmd com is one and every time I install Firefox on a ohone this site appears ad a suggestion. Nationalgeographic.com is another and there are others as well. I've never been to these aites on thus ohone. They aren't being synched from elsewhere as sites I've been to aren't being suggested.

I tried to use youtube thumbnails like adding a layer on thumbnails, and changing the youtube logo... Suddenly it doesn't work, tried combinations from DOM to everything. As currently expected, you can see the PC version on https://github.com/Omarplayz233/pearify-firefox

Microsoft is telling me I need to open a ticket with Thunderbird while I work to address the problem with my microsoft tenet. Basically, I don't seem to be able to get any of the member accounts on my tenet to be able to use thunderbird with their organization email account. Any tips from Thunderbird would be helpful.

I have been able to set up thunderbird for the Admin email for the tenet and it is working.

I just can't seem to get the Microsoft settings right for the other email addresses in the tenet to be able to use any email client other than Outlook.

Hey,

I recently downloaded Thunderbird because my mail service prodiver has added ads into the desktop application. Migrating everything over was a piece of cake, but I'm running into two issues now: 1) When I open thunderbird, the space to the right of the message column is filled with a request to donate money. I would like for that place to be blank when I'm not displaying an email there. 2) Once I have opened an email, I cannot close it again. I can replace it with a different email, but only way to have all of them closed is to close Thunderbird entirely and start it up again.

In the previous application, I could close emails by hitting ESC on my keyboard. Is there a way to have this functionality in thunderbird too?

Thanks in advance for your efforts!

Why is it that Firefox can sync links and other setting across all versions, in all locations and yet Thunderbird can't even sync address books, history and filters? My only solution is to only run Thunderbird from a flash drive I have with me all of the time. It's not ideal but it works. Dave out

P.S. It also aggravates me that I have to use OWL with exchange server, which I dislike very strongly!

I am using Windows 10 Home on an HP laptop. Some months ago, I began getting this error message when trying to start Thunderbird: Your Thunderbird profile cannot be loaded. It may be missing or inaccessible. I've been slogging along using my Gmail reader since then but I need my address books from TB for my business. I really need to get this fixed.

I've read all the questions/replies on this and have uninstalled and reinstalled TB. My Appdata/Roaming/TB file only has 5 files in it: Crash Reports, Pending Pings and Profiles plus a couple of 1 KB config files. Don't know if this is right or not.

When I search the Profiles folder using .ini, I get this Notepad info:

[Install8216C80C92C4E828] Default=C:\Users\*\Documents\yvfr1fi4.default Locked=1

[Profile3] Name=thunderbird IsRelative=1 Path=Profiles/kavosmqu.thunderbird

I have this yvfr file on a thumb drive and I tried uploading that into the roaming/TB file but I still get the same error message.

Any help greatly appreciated! Thank you.

Firefox on my samsung galaxy A15 is not syncing my macbook pro Firefox bookmarks. Tried a few troubleshooting tips and still nothing. Instruction keep saying to pair from within sync settings but i dont know what that means. My camera is the only way im able to scan qr codes.

Thunderbird was not my default email app at POP3 installation, but anyway 900+ emails soon appeared in the Thunderbird inbox after my sign in for Outlook. My working assumption was that no emails would appear in an email app, unless that app was already the default app, which Thunderbird is not. The initial POP3 download is not under user control? Apparently not. But I don't think em-Client did this to me when testing it.

I back up my TB profile every few months. I just went thru the Cox-Yahoo email conversion and I am getting emails. When I did my back up, I noticed in the properties it had one more folder and the files went from 1311 to 2585 files. Is something wrong? Do I need to compare and research what is causing this or just move on!

When I first installed thunderbird a couple of months ago I set it up for my vigin media and my google email addresses and it all worked fine. Then about a month ago it refused to send e-mails from my virgin media email address ( I can receive but not send). Virgin media said it was a password issue I had to use a third party e-mail address to log into my account and change the password. It has taken VM 3-4 weeks to create the new password for me.

However Thuderbirds does to recognies the new password. I removed the VM email address for Thunderbird and tried to reinstall it but I can't as it says the pass word is wrong. The new password works in outlook and in the google e-mail browser on my phone and tablet but not in thunderbird, so nothing wrong with the password.

I have read a blog from someone with a similar issue (except he could not receive emails from his VM address). He was recommended to create a new profile. I have done that and it still does not work.

 Any ideas anyone?

Something happened to my Thunderbird account on 6/15/24. I am not able to send or receive e-mails. I have attached 3 screen shots. One is showing at the bottom right of the screen that it times out and does not bring in any messages. Another shot shows settings for incoming and the other shot is showing settings for outgoing messages. Please help! I have tried to upload images of the screen shots taken and I get this error message. "Error uploading image

Invalid or no image received."

why does my hotmail in thunderbird sometimes get my emails and other times it says "Sending of password for user *********@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password"? Then it starts getting them again. It's totally random. Every once in a while it does it with my .live email too. Yet other .live and .hotmail addresses never have a problem? TIA

I am using Thunderbird version 115.12.2 on Windows 10 and have set up about 36 different calendars. To tidy up a bit, I would like to hide all calendars AT ONCE and in the next step show each (separate) calendar INDIVIDUALLY. ONLY: HOW do I hide all calendars at once? Possibly accessible via extensions / add-ons? Which extensions would be recommended? Thanks for all your help.

I recently changed my google account/ gmail password. Since then I cannot send gmail via thunderbird. (I can send others hotmail etc) I can receive mail. I can send gmail via the gmail web browser. Sent gmail mail then shows in thunderbird.

I get the following message when sending email in thunderbird: Login to server smtp.googlemail.com with username sjagutpal@gmail.com failed. Enter new password I enter my new password. Fails again.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.googlemail.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'

note: IMAP server settings is OAuth2.

please help ?

Many Thanks...

Sanjay sjagutpal@gmail.com

Hi, I’m trying to move from Outlook 2003 to Thunderbird 115.12.2 (64-bit). Using the import wizard fails. Tools > Import select Import From Outlook and the following message appears. “Either there is no default mail client or the current mail client can not fulfil the message request”. I’m taken back to the Import from screen with the addition of a red panel with “No Profile Found” on it. Outlook 2003 is the default e-mail client, checked more than once. I’m trying to migrate to thunderbird so I have no account setting, thinking they would be imported. My pst’s files have been moved to a directory on a different partition to the Outlook programme, tried creating a dummy profile using default Outlook storage and still fails. I’ve looked at converting pst files to mbox, but this doesn’t see to include the account settings. But I could add them manually or I can not import the mbox files or directory structure into Thunderbird. I’ve been messing around trying other things but nothing works. Internet searches, Thunderbird forum searches suggests solutions but all fails and the steps don’t match Thunderbird menu, etc in many cases. I’m stuck. Can anyone give any advice on how to migrate from Outlook 2003 to Thunderbird. Tools, Add-Ins or manual methods, anything just to get me up and running. PS I’ve two pst files, one is the default main Outlook.pst and the second a secondary store I created in the folders of Outlokk called Store.pst, beside the none default storage location everything else is standard for Outlook and Thunderbird.

Having followed the instructions at https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d to update the security settings on my outlook/hotmail email accounts Thunderbird no longer reliably saves/enters the passwords. The password is saved in settings as that is where I copy it from to enter manually but why is Thunderbird not doing the entry as previously. It is not every log in and not always the same account, but regularly one or the other will come up with "enter your credentials" Also occasionally the credentials screen will flash on screen and then disappear, not necessarily for the account I am using at the time but one of the others. Any help appreciated Thanks Paul