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For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

I am unable to sync pretty much anything from my computer. Below are the set of actions I did to try to force sync.

• Turn off Bookmark Sync in computer, press sync, turn Bookmark Sync back on, press sync. Checked my iPhone and still no bookmarks were sync (already pressed “sync” in settings).
• Log out of my account, delete the app, restart my iPhone, reinstall the app, log in my account, press “sync”, still doesn’t sync my bookmarks.

NOTE: I used another computer, logged into my account, and the bookmarks, password, auto fill in etc all synced to the second computer. Therefore, I suspect that this is the problem with iOS Firefox rather than Firefox server. I have also tried to use cellular data on the above two bullet points to no avail.

no matter what i do firefox mobile says sync is "offline" i did what the troubleshoot page said to do, i deleted and redownloaded the app, i logged out and logged back in three times on both desktop and IOS and nothing is working please help im tired of doing the same thing over and over again for an hour straight with nothing changing

Hello and thanks for any help you might offer me on the following.

Although I am signed into my Firefox account on each of my iOS mobiles (iPhone, iPads) I am unable to sync my saved passwords, bookmarks, tabs, etc. across my devices. On each of my devices on the Firefox ‘settings’ page, it says Sync is Offline” on the left side of the device screen and ‘Troubleshoot’ in red text on the right side.

The “Troubleshoot” link leads to a one-off posting in a Mozilla forum about a known issue related to ‘forcing bookmarks syncing’ (a one-time fix for a very specific issue that is a much more limited issue than the one I am trying to solve).

I have deleted the FF app and reinstalled it a number of times, I have used a laptop to use QR scan to link my devices, I have used my email and password (instead of the QR scan option) to try and link my devices, etc. I am truly at a loss.

This happened when I de-linked the FF Lockwise app this am and attempted to migrate my passwords syncing function to the FF app itself. I had read on the Mozilla site that Lockwise was now considered an out of date option for syncing and that it was no longer supported by FF. It seems that I made the mistake of messing with something that was working fine up until then.

Please help…. Thank you.

When using university computers, I log in to Firefox Sync so that I have access to my bookmarks and tabs from home. When I do, Firefox will ask to save passwords on my home computer and phone again, even though I had it disabled in the past. Is there a solution for this, other than disabling it manually every time?

Thank you for your time. I'm posting this from my personal computer, so I'm unsure what version of Firefox the university PCs run, but if necessary I can find that information.

There are 48 responses to Sync between laptops, but nothing happens when I click replies.

My connected devices shows one of my Windows 11 laptops, but not the other, and it still shows the Windows 10 desktop which I replaced.

How do I add my  2nd Windows 11 laptop to the device list and then sync everything from the first laptop to the second?

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any thing.please help me.what happened to my data?.thnx

Is it still possible to sing into Lockwise on my iPhone? Have attempted using two different Firefox accounts without a completed connection. After entering password the Get Started page returns asking for login

Sync is offline on my iPhone. I re-installed Firefox. I tried the trouble-shooting article provided; however, that is not working. Now I don't have my passwords nor any of my bookmarks. How can I fix this?

I got a new Macbook Pro recently and set it up by basically copying my iMac onto it. All works great. Except that the MBP doesn't show up with it's synced open taps on my iMac or my iphone. The iMac doens't show up on the MBP either.

Have I maybe copied some setting that makes the two machines (iMAc and MBP) thinkt they're one and the same? How can I "separate" the devices so that they show up in each other's Synced Tabs lists, respectively?

Recently I reinstalled my Windows 11 system, and even though I synced my Firefox account before reinstalling the system, there are no passwords, settings and extensions, which should be synced.

I searched for the same problem, but all I could find was searching for profile files in C:\Windows.old

The issue is I do not have Windows.old folder or anything like that.

Is there any way to recover at least my passwords?

Thanks in advance for help.

I am having a problem with requesting information by clicking on a word or a number as follows:

When I am in Firefox and checking my email messages, I often click on a word or a number to get additional information. That has always worked until today. Now when I click on a word or number, I get the following message instead of an address: https://1t1dhxtkug.execute-api.us-east-2.amazonaws.com How do I get rid of this response? Thanks for your help. William Jastromb Northampton, MA bjastromb@yahoo.com