Semua Produk Community Forum

Does anyone know what causes Sync to fail in Firefox? I’m signed in on two devices with 6 to 9 tabs max open. My tabs don’t sync or send from one device to another properly. My history also doesn’t work. I just visited a site 2 minutes ago and all I see in my history is sites I visited 12 hours ago. I’m at my wits’ end and ready to find another browser. Please help if possible.

For many weeks now whenever I go online, I have used Firefox for years and years, from my home page at Google to every website I search the language comes in as Danish. I speak and read only English. Regardless what I have researched, changed, updated, and un-installed the language starts as Danish and forces me to translate to English. Thus is ridiculous! Never have I had this problem until recently and I truly do not appreciate the extra time I must take to translate or perform the functions listed above which lists waste my time and makes me really think about my years of using Firefox. Why is this? Why does it not stay fixed? What does Firefox need to do to correct thus permanently? Why should I remain a customer if Firefox can't or won't fix this problem?

Steven Phelps [edited address, phone# and email address from public community forum]

I have been trying to log in to Chase.com and it says my browser is not supported. I downloaded the newest version and it still didn’t work. I updated my IOS on my iPad to 15.8.3, powered off for a few and powered back up and tried logging in again to Chase and it said the same thing, browser not supported. What am I doing wrong?

The Weather Channel won't fully load ... Just spins with some temp data when ask for Hourly or blank screen under the Weather Channel heading when ask for Radar... Radar Map shows under Today but not under Radar .... running an older IMAC and Monterey... Radar OK in Safari... Only extension is Clock... Firefox up to date... Help? THANKS

No matter how many times I get that code sent to rlane196350@yahoo.com which is my Mozilla Firefox email account it will not accept it. Why, and what am I supposed to do???

 Id appreciate an answer now before my new laptop arrives.
  Roy Lane

I'm using version 129 of Firefox for Android on a Galaxy S23+. I've used Microsoft Authenticator before to sign into Firefox Sync and Firefox Account.

Today it won't accept the MS Authenticator code. I also tried one of the backup codes and that didn't work either.

With either option above that I tried, I'm directed to a screen that reads: "Did you use the system camera? You must pair from within a Firefox app." This is the URL: https://accounts.firefox.com/pair/unsupported?showReactApp=true&deviceId=1eb2f6829ea748a4b9975e16e8584e74&flowBeginTime=1722955970609&flowId=ab2a1ddc80b9a6e6b68e2b7f20ce7546f5333f91d6a63712eaa4c4860f21d0c0&context=fx_desktop_v3&entrypoint=preferences&service=sync&uid=581fc07c2eb44d6ba8b28f9398cde1ce&prefillEmail=ezrway%40gmail.com&email=abeeler2489%40gmail.com&hasLinkedAccount=false&hasPassword=true&showSuccessMessage=true

There are no other options on this page. I attached a screenshot.

Thanks in advance! Andrew

Past couple months I have tried MANY different ways to get Firefox to stop blurring Google searched items on my Android phone. I've check updates weekly, many settings, looked to install older version, changed user accounts, this issue is ONLY in Firefox, asked forums & found I'm not the only one with this issue. So far NOTHING WORKS. 😡 I NEED an answer to this fix, I'm just short of using a different Browser. Thanks

A problem that I just ran into is going to the shopping tab and having the pictures blurred out. Very difficult to know if your getting what you want if you can't even clearly see the items. I checked the settings and didn't see an option that should be causing this problem.

When playing videos in full-screen mode on Android, there are occasional instances where the video exits full-screen mode or suddenly switches to landscape orientation.

Hi. For the past few months I have been unable to play any samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Here's a link to the page visible in the screenshot: https://www.audible.co.uk/webplayer?asin=1445081911&contentDeliveryType=Unknown&isSample=true&ref_=a_pd_jpp_cloudplayer_1445081911&overrideLph=false&initialCPLaunch=true

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Let me know if you need more info. Thank you!

(I'm in the UK. I don't know if that makes a difference, but I don't see a UK specific forum. Thanks.)