Semua Produk Community Forum

Hi folks,

We have all of our users running Thunderbird on Azure Remote Desktop (Windows 11). With the release of 128.1.0 we're seeing all of users stuck in an update loop where Thunderbird will update to 128.1.0 esr but as soon as the user signs off, it reverts to 128.0.1 esr. When they sign back in, users get a message that their profile is outdated and must be recreated.

What's going on?

When I play any video on https://www.bilibili.com/ this chinese website After finish the video,The Firefox get white screen and crash And this happen every single time, There is nothing I can do The crash log is here: bp-c489f92a-e918-43ba-ab0b-589210240812

I haven't tried to print an email for some time. Tried today and just get an endless "preparing preview" message -see the attached screenshot. I can't find any setting to select a printer etc so I am stuck.

Any help appreciated

Hello! After updating Firefox Nightly on Android, I found out that it separated toolbar and an address bar, and it's impossible to move toolbar back to the address bar. So now it's at the bottom of the screen regardless of preferences. I looked into the options and haven't found any way to put the toolbar back on the top of the screen. I can only move the address bar around. So now it's all very inconvenient. Maybe I am missing something?

Hello guys !!

Is there any way to remove the address bar icons (reading mode, translate, share) ??

Even without showing the "https" and/or the "www' the address is very small and these icons making it worse.

Check out this image: https://ibb.co/G5Fkz3m

Greetings.

For lack of anything better I'm using TBird as an HTML editor.

I'm writing a rather long paper that includes many images. Backing up as I go, I use the 'Export Message As > HTML Format > Messages And Attachments' ... and it works fine and processes the images this way:

Anyway -- this is kinda hard to explain -- as long as I was 'working within TBird' everything was fine, but I ended up modifying my HTML via text editor to do a few things that were impossible to do in the graphical TBird screen (tweaking some math equations). So now my draft message needed to be updated with the new HTML. I use 'Insert > HTML' and paste in the entire contents of my paper and then Send it to myself. I get it back, open it and there's no images, just blank boxes.

But ... and this is interesting ... if I then take that message and save it again as HTML (as above) then if I view that HTML in FireFox, voila! It shows the images. So how can I take my HTML, import it to an email and then 'Edit As New Message' or whatever trick is needed to have the paper back with it's images intact? I hope that's not too confusing.

I updated to version 129.0 and Hulu stopped streaming and news video imbedded in news articles will no longer load. I have removed and reinstalled Firefox and cleared all cache. It is affecting my desktop and laptop. Both operating systems are windows 10 64 bit. I made sure the Firefox download was 64 bit. The problem is not the websites as they will load and attempt to load content but it behaves as if it is being blocked. It is not my antivirus because I have turned is off and there is no difference.

My screen went black this morning and I couldn't get the screen to reappear. I turned the power off, then waited a minute or two before turning it back on. My usual screen with all the apps was gone and replaced by a generic "windows" screen. I had to re-enter all kinds of information and I'm finally able to see my bookmarks, but all of my documents and pictures stored on my computer are completely gone. Did Mozilla/Firefox perform an update? And if so, how do I get back to my personalized screen - and more importantly my stored documents and pictures?!!

Nord keeps telling me that Mozilla Thunderbird Version 128.0.1 Severity level : High. Exploiting this vulnerability is relatively straight forward for attackers. They may gain unauthorized access to your data or cause system disruptions. Risk mitigation is needed. This message was also for the latest 115 version. Then I updated to 128 and it has the same problem

When I try to print and use the "print to pdf" printer, the save button does nothing. I can print to my printer, but I cannot create pdf's. I am using Firefox 129.0 and Ubuntu 22.04.4 LTS

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

I got the Mozilla trial so I would have a password manager system in place. And all the comments about watching movies online sounded good for once in awhile. But,when I downloaded Firefox for the PM there was a list of words in a file that meant nothing to me. Please advise if I should just go elsewhere to a more user friendly (I have only used email and utube all these years) online. Thank you.

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore everything. The problem is I reorganized the mailbox folders between the backups, so the metadata thunderbird maintains about the data storage will be wrong in my new setup. I have my imap and pop mailboxes restored correctly now under my profile storage and would like Thunderbird to just leave them alone. The problem is, every time I start thunderbird, it automatically wants to compact my mailboxes and free up 5.7 GB of space, which means it will delete some of the newly copied emails it doesn't recognize.

Is there a way to tell thunderbird to start over and reindex the mailboxes that are there? I've tried deleting the global-messages-db.sqlite file, but that does not fix the problem. This is a common problem as I've had it happen in the past as well when reorganizing the folder structure. It seems there should be a way to tell thunderbird to reset its indexes and leave the mailboxes as-is.

Any help would be appreciated.

Recently, Thunderbird has stopped marking messages as read once I open a new message & read it. It stays highlighted as if the message still hasn't been read. I have to manually mark it read by using the M key. It does this in Troubleshooting mode or regular mode. HOw can I fix this?

Have Thunderbird linked with outlook. Opening Thunderbird a request for password box appears. Have read Thunderbird description of what to do and why it has started beginning of year. Changed normal password to Oauth2 both in Thunderbird and Outlook as directed, plus verified all other necessary server inputs. A dialogue box appears stating outlook does not support 0auth2 authentication method, so have to revert Thunderbird to normal password and then back to having to enter password to open TB which most often will not open. Frustrating.

Please advise a solution.

Thank you