Forum zhromadźenstwa Thunderbird

I'm setting up a new Thunderbird installation and email accounts. The account setup fails because it cannot sign into the server. I believe the issue is between the account ID and the email address. They are different. The server requires an account login in the form of wxyz in order to access email in the form of a@bc.de. The account ID password is the same as the email address password. I've tried using wxyz in the account and get smtp connect failure. If I use a@bc.de in the account I get the same failure. This is a working email account that I've had for 30 years. I've tried imap as well as pop3. Both fail the same way.

I first noticed on 8/26, that I can't send any emails. When I try, I receive the following Send Message Error:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication required. Please verify that your email address is correct in your account settings and try again.

I have not made any changes to my account except for a recent update.

Please advise.

Thank you kindly. cynthia620@comcast.net

I have been using TB for many years and although Nebula was behaving a lot of times with Not Responding. I was able to send and receive Emails without issue.

I needed to access my Charter Spectrum account and had forgotten my PW ... I changed the password on their webite in order to view some other parameters, (nothing Email related).

Since changing my PW at their website I am no longer able to use TB to send OR Receive Emails. Have been on the phone with Spectrum/charter for 2 days now. Verified ALL settings were correct as per their people. I also got a lot of "we don't support 3rd party Email clients". I was a pc tech in a past life and remember that same old schpeel!

Since this I uninstalled TB reinstalled and no change still no work! I deleted my profile folder and everything TB associated.(nothing touched in the Registry. Reinstalled and same old thing --- Here is the SMTP error I reeceive, IMAP generates a similar failure message. Please see attached image.

Charter/Spectrum says it's TB's issue. I disagree, It seems to me they want to lock me into using THEIR website as my only avenue to send/receive Email.

Please help me get out of this horrible nightmare -- Seems they are the ONLY provider in my area and they pretty much told me "sucks to be you".

Help !!! You saw me waving at you when I was in the river; I wasn't saying hello, I was drowning!

Thanks in advance for helping find a resolution, any additional information needed please ask, and I will soon reply.

I am not particularly tech-savvy. The solutions I have read are way above my head! 3 days ago it was all there with the icon showing on the desktop and today it has all gone. I need to use my email and I cannot lose all those messages. Please can someone tell me a simple way to get it all back? I am using different email address because, of course, you can't ask for support without logging in! So very unhelpful. Thank you in advance

I'm wanting to install Thunderbird on docker or kasm so I can access it from multiple devices. Has anyone done this and have any advice.

Thanks in advance

it happened several times before. i received an email with attachment, and the problem is that attachment is my picture, not the senders attachment . For instance, today i received an email from Walmart, that my order has shipped, and as attachment, there was my picture again.......in previous occasions maybe different vendors or not, im not sure, but the attached image is always the same.....please help

Thunderbird v102.15.1 is very slow to open in Win 7. Yes, I know Win 7 is obsolete, but I must continue on with it for a while longer.

When I open Win7 each morning and then try to open TB there is a very long delay before I get the TB prompt to select a profile, the then a long delay for TB to actually open, and then a long delay before I can actually select an email account to read. (I have 20+ accounts). I routinely open Windows Task Manager to see what is going on, and close unneeded programs.

In the past with older versions of TB back to 60.9.1, I recall seeing Thunderbird Profile Manager in list and changed the Priority from Normal to High or sometimes Realtime and that seemed to help. But with recent TB versions, the Task Manager has added several other items besides the Thunderbird Profile Manager - very long items that include something like "child ID1, child ID2 and child ID3." I have tried changing the Priorities of each of these to High or Realtime but am not sure that helps.

Eventually TB starts but when I go to my main email account and try to read Inbox with up to 120 emails each day, messages are very slow to load and I often get "Not Responding" for a long delay.

What is the solution to this problem? I move older messages from Inbox to local folders, delete Junk and Trash each day, etc.

I have tried several times to change the Default Search Provider in Thunderbird v102.15.1 and get error Could not add Open Search Provider for 'google.com' . In previous versions since v.60.9.1, the search engine for TB was Google.com, the default that I set for Firefox, or I could easily change the TB settings. However, with the upgrade to v102.15.1 (and several before that) I get the error message. The default for several versions is for some reason Wikipedia ! There are NO options in drop down menu. What is the solution to this rather odd situation?

Till TB128 is fixed in a newer update, you can download the following extension from

https://www.ggbs.de/extensions/AllEvents.html Hope being helpful.

Thunderbird automatically places incoming mail from r.cousins648@btinternet.com and from hello@octopus.energy into the bin If I move then to the inbox they jump back to the bin but if I move them to a subfolder of inbox they stay there

there are no filters set to delete incoming mail from any source

Hi everyone,

 I've been experiencing weird troubles with some messages. When I click a message in the list to open it, sometimes the message opened shows parts of other unrelated messages, including incomplete content, lines of base64 encoded strings,  boundary lines, partial html code, you name it. Looks like sometimes the program just mixes valid headers with parts of other random messages, starting on random lines. Sometimes the message content shows only the final line of the code of another unrelated message (the boundary end). 

 I'm attaching two captures to illustrate the issue. Only one folder is affected (well, unluckily for me, is the INBOX...), so I guess that file is the one broken.

 I've tried the "repair" option on the affected folder, to no avail. Sometimes looks like the problem is gone, but then another message that was ok before shows up broken. 

 Thunderbird version is 128.1.0esr (64bits), running on Windows 11 Professional (23H2). Profile size is 30 GB, INBOX database file is 16.757.000 KB by now, with 17.445 messages. I'm using IMAP as server, and no message is broken on the server (I've checked them on the webmail service). The machine is using a SSD, NVMe kingston RBUSNS8 239GB, if you want to know... It's ok AFAIK.
 
 If you need any other information regarding this, please ask and I will gladly provide it. As you may imagine, this issue is driving me mad! 
   
 Thank you for any kind of help you can provide to fix this weird issue.

Hi, I have the latest version 128.1.1 but this problem has been poresent for a while. I'm downloading the messages every few days only on my POP account. When I click on Get Messages the download starts and shows 47 message to be downloaded. Then about 35-40 actually get downloaded and the process stops. I have to click on Get Messages again and the same happens again and again until all messages really hae been downloaded. How to fix it so tht I don't have to do it in small batches? Thanks

I was forced to update my email password by my provider (another story). I use a POP email account, so then needed to update the password in my Thunderbird account settings. But the previously stored accounts and saved password line had disappeared. How do I re-add my POP account with its new password to the saved passwords, or maybe create a new POP account and relink to everything listed in Local Folders (this latter option is not my preference?

Messages more than 30 days old have disappeared from my junk folder. I have not selected this option in settings. Where did they go? I usually get 5 to 10 junk messages a day but haven't seen any for 2 days. Where are they going?

Also, I have not sent any messages to the trash folder. My trash folder is indicating that there are an increasing number of unread messages in the folder. When I open the folder, there are no messages. Where are the messages going and how can I retrieve them.

Keep getting ; "mate the command must be one of CAPA,USER,PASS or QUIT"

After spending hours on this TITAN eventually sent the following response to:

"The error happens on the latest version of Thunderbird and only on the POP account. It looks like Thunderbird changed the way it authenticates POP accounts on the latest Thunderbird. There is no fix at the moment other than downgrading the Thunderbird version on the PC or converting your POP mailbox to IMAP."

They still seem to not notice I'm using Sonoma 14.6.1 (23G93)

Nice to know - eventually.

Hey Ho, so it goes..........

When I try to import an .ics calendar event by dragging and dropping it onto the events pane then nothing happens. When I double click on the .ics file to import it, then I get the message: "There are no importable items in this file.", but there is an appointment in the file.

In the error console ( Tools > Developer tools > Error console (<CTRL>+<SHIFT>+J) ) I see the following error appearing: "Calendar: ParserError: invalid line (no token ";" or ":") "</body></html>"'ParserError: invalid line (no token ";" or ":") "</body></html>"' when calling method: [calIICSService::parseICS] when parsing"

The parser fails on the following line in the .ics file containing the event: X-ALT-DESC;FMTTYPE=text/html:

Klick on this link to view webinar.

Who knows what is syntactically wrong with that line? Is there an on-line parser where I can check the correctness of the .ics file for Thunderbird?

The problem appears in the following version: TB version: 115.13.0 (64-bit) Platform version: Ubuntu 22.04.4 LTS, Linux 5.15.0-119-generic #129-Ubuntu SMP Fri Aug 2 19:25:20 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux VCALENDAR version in .ics: VERSION:2.0

Hi, I changed the gmail password, when I opened Thunderbird it asked for a password I entered the new password. I now get a message authentication failed and it ask to allow Thunderbird access to the google account

I have been receiving emails from "How to Geek" for many years. Now Thunderbird moves these emails to the Junk folder. I have already added & added again the email address to my contacts but it makes no difference.

Ever since updated to TB Nebula (128.1.1esr (64-bit)), downloading of email has become super slow. Each mail takes more than 10 seconds. Many times, there are 100+ emails and it is not responding till all emails are downloaded. Need help.